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946

Conflict management courses in North East England

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  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 7 other locations
  • Tutor support
  • Certificate of completion
  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 7 other locations
  • Tutor support
  • Certificate of completion

It is not positional, but personal power that really matters. Positive influencing skills is designed specifically to help you develop the confidence and practical influencing skills that can ensure you make a positive impact even in difficult situations. The programme also forms the ideal starti read more

  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 5 other locations
  • Tutor support
  • Certificate of completion
  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 5 other locations
  • Tutor support
  • Certificate of completion

This one day programme is a more specific study on specific areas of our work life where our working time can be much more effectively controlled and utilised. Prior to attendance, each participant is requested to complete a daily Time Log for five days over a two week period – i.e. Monday, Wedn read more

  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 7 other locations
  • Tutor support
  • Certificate of completion
  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 7 other locations
  • Tutor support
  • Certificate of completion

This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a customer and control situations in order to achieve a read more

  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 7 other locations
  • Tutor support
  • Certificate of completion
  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 7 other locations
  • Tutor support
  • Certificate of completion

Conflict in the workplace can have a significant effect upon productivity, motivation and the retention of personnel. This highly participative programme analyses the types of conflict that occur and sets guidelines for managing those situations. By the end of this course, delegates will be able read more

  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 5 other locations
  • Certificate of completion
  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 5 other locations
  • Certificate of completion

Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous, win/win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called " read more

  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 6 other locations
  • Certificate of completion
  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 6 other locations
  • Certificate of completion

Managing Effective Meetings trains delegates in how to improve their ability as a meeting leader. They acquire the knowledge and skills they need to facilitate situation analysis, brainstorming, and decision making in meetings, as well as practicing and developing techniques for fostering creativ read more

  • Classroom
  • 2 Days · Part-time
  • Newcastle Upon Tyne + 5 other locations
  • Tutor support
  • Certificate of completion
  • Classroom
  • 2 Days · Part-time
  • Newcastle Upon Tyne + 5 other locations
  • Tutor support
  • Certificate of completion

Today, leaders and managers must do so much more than manage their operations and staff, they must be effective coaches. Staff work effectively for those who involve and encourage them to maximise their own potential. However, sometimes people need to learn to take responsibility for their behavi read more

  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 26 other locations

Customer Service

Customer service course with CPD accredited certificate: learn to turn problems into opportunities and create loyalty

Activia Training
£235.20
CPD
  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 26 other locations

Our Customer Service course will push your Customer Service skills to a new level. Is our new one-day Customer Service course up there with the best? We know it is! Prepare yourself for a great, interactive and informative day where you will be given a thorough understanding of great custome read more

  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 24 other locations

Fundamentals of Supervisor Skills

Supervisor skills course with CPD accredited certificate: learn how to supervise and manage your staff effectively

Activia Training
£298.80
CPD
  • Classroom
  • 1 Day · Part-time
  • Newcastle Upon Tyne + 24 other locations

Our Fundamentals of Supervisor Skills course will push your Supervisor Training skills to a new level. This one-day workshop provides an introduction to staff supervision by defining the role and responsibilities of a supervisor, and making the transition to the role. It then deals with key issu read more

  • Classroom
  • 2 Days · Full-time
  • Newcastle Upon Tyne + 6 other locations
  • Tutor support

LEADER DIPLOMACY™ • Conflict Management Skills for Senior Managers • ILM Accredited

UK-Wide Scheduled Open Masterclass in Conflict Management Skills

Hill Training Ltd
£1,199
CPD
  • Classroom
  • 2 Days · Full-time
  • Newcastle Upon Tyne + 6 other locations
  • Tutor support

Limited to 5 Delegates per Masterclass. Personal Attention. Guaranteed Results. NO PowerPoint. Strategic Discussions and Exercises. UK-Wide Venues. LEADER DIPLOMACY™ is our two-day conflict management skills masterclass for senior managers. Limited Capacity on Masterclasses. ENQUIRE NOW While S read more

  • Classroom
  • 2 Days · Full-time
  • Newcastle Upon Tyne + 6 other locations
  • Tutor support

LEADER RESILIENCE™ • Emotional Intelligence for Senior Managers • ILM Accredited

UK-Wide Open Scheduled Masterclass in Emotional Intelligence

Hill Training Ltd
£1,199
CPD
  • Classroom
  • 2 Days · Full-time
  • Newcastle Upon Tyne + 6 other locations
  • Tutor support

Limited to 5 Delegates per Masterclass. Personal Attention. Guaranteed Results. NO PowerPoint. Strategic Discussions and Exercises. UK-Wide Venues. LEADER RESILIENCE™ is our two-day emotional intelligence masterclass for senior managers. Limited Capacity on Masterclasses. ENQUIRE NOW While Seat read more

  • Classroom
  • 2 Days · Full-time
  • Newcastle Upon Tyne + 6 other locations
  • Tutor support

LEADER NEGOTIATIONS™ • Leadership Negotiation Skills for Senior Managers • ILM Accredited

UK-Wide Scheduled Open Masterclass in Negotiation Skills

Hill Training Ltd
£1,199
CPD
  • Classroom
  • 2 Days · Full-time
  • Newcastle Upon Tyne + 6 other locations
  • Tutor support

NEGOTIATION SKILLS MASTERCLASS FOR SENIOR MANAGERS ILM Accredited Limited to 5 Delegates per Masterclass. Personal Attention. NO PowerPoint. Strategic Discussions and Exercises. UK-Wide Venues. LEADER NEGOTIATIONS™ is our two-day leadership negotiation skills masterclass for senior managers. read more

  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Exam NOT included

ILM Level 3 Award in Leadership & Management

Gain the basic principles of line management and a professional qualification.

Results Driven Group
£1,914
Professional
  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Exam NOT included

The ILM Level 3 award is a fantastic grounding for any first line manager who wishes to learn some of the basic principles of line management as well as gaining a professional and internationally recognised qualification. The course is run over 4 consecutive days as a block residential course in read more

  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Exam included

ILM Level 5 Award in Leadership & Management

Explore the nature of the middle management role and critically evaluate your own managerial ability.

Results Driven Group
£1,914
Professional
  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Exam included

This ILM Level 5 Award in Leadership and Management has been designed to give practising or aspiring middle managers a solid foundation for development in this role. The Award is a concise qualification made up of two units. In the first unit, ‘Developing and Leading Teams to achieve organisatio read more

  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Exam included

ILM Level 5 Certificate in Leadership & Management

Develop your skills and experience, improve performance and prepare for senior management responsibilities.

Results Driven Group
£2,274
Professional
  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Exam included

This ILM Level 5 Certificate in Leadership and Management is designed for middle managers, helping you to develop your skills and experience, improve performance and prepare for senior management responsibilities. The programme has been developed to enable you to extend your skills and knowledge read more

  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria
  • Tutor support
  • Exam included

ILM L5 Award in Leadership & Mangement - Specialising in Project Management

Become an inspirational project leader

Results Driven Group
£2,034
Professional
  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria
  • Tutor support
  • Exam included

The course is run over 4 consecutive days as a block residential course in Keswick. The course is aimed at project managers and consists of 4 modules which is delivered as a 4 day experiential learning and development programme; this degree level qualification is tailored to meet the varying nee read more

  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Exam included

CMI L3 Award in First Line Management

Understand the role of the leader and identify your own leadership style.

Results Driven Group
£1,914
Professional
  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Exam included

The CMI Level 3 Award in First Line Management, the course is run over 4 consecutive days as a block residential course in Keswick and 4 separate days run over 6 weeks at our Central London venue. The group size is limited to 12 delegates to ensure maximum participation. What will I learn? B read more

  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Exam included

CMI L5 Award in Management & Leadership

Explore ways of improving your management and leadership skills to support personal and team achievement of objectives.

Results Driven Group
£1,914
Professional
  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Exam included

The CMI Level 5 Award in Management and Leadership has been designed to give practising or aspiring middle managers a solid foundation for their formal development in this role. The Award is a concise qualification made up of one unit, ‘Personal development as a manager and a leader’, participan read more

  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Exam included

CMI L5 Certificate in Management & Leadership

Develop your skills and experience, improve performance and prepare for senior management responsibilities.

Results Driven Group
£2,274
Professional
  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Exam included

This CMI Level 5 Certificate in Management and Leadership programme is designed for middle managers, helping them to develop their skills and experience, improve performance and prepare for senior management responsibilities. Benefits for individuals • Use core management techniques to drive b read more

  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Certificate of completion

Team Leader / First Line Manager

Exciting, engaging and challenging programme

Results Driven Group
£1,674
  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Certificate of completion

According to a recent Gallup Poll undertaken over 20 years… Only 13% of employees worldwide are engaged and this has hardly moved over the last 12 years… Gallup has studied performance at hundreds of organisations and measured the engagement of 27 million employees and more than 2.5 million wo read more

  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Certificate of completion

The Middle Manager – Management & Leadership Development Programme

Learning is transferred into the workplace immediately delivering measurable benefits and return on investment .

Results Driven Group
£1,674
  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Certificate of completion

This course is delivered as a knowledge and skills cluster, supported by online distance learning and 1-1 tutor support by telephone and email. This enables participants to maximise their learning with integrated assessments supported by comprehensive materials and unrivalled participant support. read more

  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Certificate of completion

Mindful Leadership

Become less stressed, more resilient, emotionally intelligent and authentic as a leader.

Results Driven Group
£1,914
  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Certificate of completion

Mindfulness is about actively paying attention to what is happening in the moment, in order to respond with integrity and remain focused on our strategic results. Previous research, although still limited in work contexts, suggests that people who practise mindfulness at work report an improved read more

  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Certificate of completion

Business Management Team Leader Development Programme

Gaine the core skills to become a great manager.

Results Driven Group
£1,674
  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Certificate of completion

According to a recent Gallup Poll undertaken over 20 years… Only 13% of employees worldwide are engaged and this has hardly moved over the last 12 years… Gallup has studied performance at hundreds of organisations and measured the engagement of 27 million employees and more than 2.5 million wo read more

  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Certificate of completion

Business Management Middle Manager Development Programme

Become more effective at managing yourself and your team.

Results Driven Group
£1,674
  • Classroom
  • 4 Days · Part-time
  • Keswick, Cumbria + 1 other locations
  • Tutor support
  • Certificate of completion

This course is delivered as a knowledge and skills cluster, supported by online distance learning and 1-1 tutor support by telephone and email. This enables participants to maximise their learning with integrated assessments supported by comprehensive materials and unrivalled participant support. read more

  • Online
  • 4 Hours · Self-paced
  • Tutor support
  • Certificate of completion

The Professional Supervisor

Online based course with study materials, tutor support and certificate included.

Churchill Square Training and Development
£39
  • Online
  • 4 Hours · Self-paced
  • Tutor support
  • Certificate of completion

Time is money, the saying goes, and lots of it gets lost in disorganisation and disruption. We also deal with a constant barrage of technology, people, and tasks that can contribute to that disorganisation. Many people find that they flit from one task to another, trying to get everything done. I read more

  • Classroom
  • 8 Hours · Full-time
  • Leeds + 11 other locations
  • Tutor support
  • Exam included

Classrom Mandatory Training for Health Care - Practical, Assessment + CPD Certification

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

Mandatory Training Group
£995 £1,125
Save 12%
CPD
  • Classroom
  • 8 Hours · Full-time
  • Leeds + 11 other locations
  • Tutor support
  • Exam included

All in One Day Classroom Mandatory Training for Health & Social Care - CSTF Aligned Practical Training Course + Assessment & CPD Certification The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for health and social care pro read more