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Conflict management courses in Yorkshire and Humberside

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  • Classroom
  • 1 Day · Part-time
  • Leeds + 12 other locations

Managing Conflict

Conflict management course with attendance certificate: learn to manage conflict and resolve disputes among staff

Activia Training
£358.80
  • Classroom
  • 1 Day · Part-time
  • Leeds + 12 other locations

Our Managing Conflict course will push your Managing Conflict skills to a new level. This one-day workshop enables delegates to develop an understanding of, and a trust in, shared goals, and how to inspire openness, discipline, and creativity so that people work for mutual benefit. It also cover read more

  • Classroom
  • 1 Day · Part-time
  • Leeds + 26 other locations

Customer Service

Customer service course with CPD accredited certificate: learn to turn problems into opportunities and create loyalty

Activia Training
£235.20
CPD
  • Classroom
  • 1 Day · Part-time
  • Leeds + 26 other locations

Our Customer Service course will push your Customer Service skills to a new level. Is our new one-day Customer Service course up there with the best? We know it is! Prepare yourself for a great, interactive and informative day where you will be given a thorough understanding of great custome read more

  • Classroom
  • 1 Day · Part-time
  • Leeds + 24 other locations

Fundamentals of Supervisor Skills

Supervisor skills course with CPD accredited certificate: learn how to supervise and manage your staff effectively

Activia Training
£298.80
CPD
  • Classroom
  • 1 Day · Part-time
  • Leeds + 24 other locations

Our Fundamentals of Supervisor Skills course will push your Supervisor Training skills to a new level. This one-day workshop provides an introduction to staff supervision by defining the role and responsibilities of a supervisor, and making the transition to the role. It then deals with key issu read more

  • Classroom
  • 1 Day · Part-time
  • Leeds + 12 other locations

Managing Conflict

Conflict management course with attendance certificate: learn to manage conflict and resolve disputes among staff

Activia Training
£358.80
  • Classroom
  • 1 Day · Part-time
  • Leeds + 12 other locations

Our Managing Conflict course will push your Managing Conflict skills to a new level. This one-day workshop enables delegates to develop an understanding of, and a trust in, shared goals, and how to inspire openness, discipline, and creativity so that people work for mutual benefit. It also cover read more

  • Classroom
  • 1 Day · Part-time
  • Leeds + 7 other locations
  • Tutor support
  • Certificate of completion
  • Classroom
  • 1 Day · Part-time
  • Leeds + 7 other locations
  • Tutor support
  • Certificate of completion

It is not positional, but personal power that really matters. Positive influencing skills is designed specifically to help you develop the confidence and practical influencing skills that can ensure you make a positive impact even in difficult situations. The programme also forms the ideal starti read more

  • Classroom
  • 1 Day · Part-time
  • Leeds + 5 other locations
  • Tutor support
  • Certificate of completion
  • Classroom
  • 1 Day · Part-time
  • Leeds + 5 other locations
  • Tutor support
  • Certificate of completion

This one day programme is a more specific study on specific areas of our work life where our working time can be much more effectively controlled and utilised. Prior to attendance, each participant is requested to complete a daily Time Log for five days over a two week period – i.e. Monday, Wedn read more

  • Classroom
  • 1 Day · Part-time
  • Leeds + 7 other locations
  • Tutor support
  • Certificate of completion
  • Classroom
  • 1 Day · Part-time
  • Leeds + 7 other locations
  • Tutor support
  • Certificate of completion

This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a customer and control situations in order to achieve a read more

  • Classroom
  • 1 Day · Part-time
  • Leeds + 7 other locations
  • Tutor support
  • Certificate of completion
  • Classroom
  • 1 Day · Part-time
  • Leeds + 7 other locations
  • Tutor support
  • Certificate of completion

Conflict in the workplace can have a significant effect upon productivity, motivation and the retention of personnel. This highly participative programme analyses the types of conflict that occur and sets guidelines for managing those situations. By the end of this course, delegates will be able read more

  • Classroom
  • 1 Day · Part-time
  • Leeds + 5 other locations
  • Certificate of completion
  • Classroom
  • 1 Day · Part-time
  • Leeds + 5 other locations
  • Certificate of completion

Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous, win/win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called " read more

  • Classroom
  • 1 Day · Part-time
  • Leeds + 6 other locations
  • Certificate of completion
  • Classroom
  • 1 Day · Part-time
  • Leeds + 6 other locations
  • Certificate of completion

Managing Effective Meetings trains delegates in how to improve their ability as a meeting leader. They acquire the knowledge and skills they need to facilitate situation analysis, brainstorming, and decision making in meetings, as well as practicing and developing techniques for fostering creativ read more

  • Classroom
  • 2 Days · Part-time
  • Leeds + 5 other locations
  • Tutor support
  • Certificate of completion
  • Classroom
  • 2 Days · Part-time
  • Leeds + 5 other locations
  • Tutor support
  • Certificate of completion

Today, leaders and managers must do so much more than manage their operations and staff, they must be effective coaches. Staff work effectively for those who involve and encourage them to maximise their own potential. However, sometimes people need to learn to take responsibility for their behavi read more

  • Classroom
  • 8 Hours · Full-time
  • Leeds + 11 other locations
  • Tutor support
  • Exam included

Classrom Mandatory Training for Health Care - Practical, Assessment + CPD Certification

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

Mandatory Training Group
£995 £1,125
Save 12%
CPD
  • Classroom
  • 8 Hours · Full-time
  • Leeds + 11 other locations
  • Tutor support
  • Exam included

All in One Day Classroom Mandatory Training for Health & Social Care - CSTF Aligned Practical Training Course + Assessment & CPD Certification The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for health and social care pro read more

  • Classroom
  • 8 Hours · Full-time
  • Leeds + 11 other locations
  • Tutor support
  • Exam included

CSTF Healthcare Classroom Mandatory Practical Training, Assessment + CPD Certification

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

Mandatory Training Group
£995 £1,125
Save 12%
CPD
  • Classroom
  • 8 Hours · Full-time
  • Leeds + 11 other locations
  • Tutor support
  • Exam included

Skills for Healthcare Classroom Mandatory Training - CSTF Aligned Practical Training Course + Assessment & CPD Certification The Mandatory Training Group is the leading UK provider of mandatory and statutory training that is aligned to the Skills for Health Core Skills Training Framework read more

  • Classroom
  • 1 Day · Part-time
  • Leeds + 9 other locations

Stress Management

Stress management course with CPD accredited certificate & free e-learning: cut your stress and enjoy your life

Activia Training
£298.80
CPD
  • Classroom
  • 1 Day · Part-time
  • Leeds + 9 other locations

Our Stress Management course will push your Stress Management skills to a new level. This one-day workshop explores the harmful long-term effects of stress on our mental and physical health and provides suggestions for managing individual stresses more effectively. It defines and explains stress read more

  • Classroom
  • 1 Day · Part-time
  • Leeds + 9 other locations
  • Tutor support

Change Management Course

Classroom based course with study materials, tutor support and Certificate of Acheivement included

Courtney Associates
£390
  • Classroom
  • 1 Day · Part-time
  • Leeds + 9 other locations
  • Tutor support

For many of us the idea of change frightens us, it takes us from our comfort zones and throws us into something completely new, which is scary. It’s important we learn how to manage change in the most effective way so we are able to deal with this situation professionally and appropriately. This read more

  • Classroom
  • 2 Days · Part-time
  • Leeds + 7 other locations
  • Tutor support

Advanced Communication Skills for Managers

Courtney Associates
£750
  • Classroom
  • 2 Days · Part-time
  • Leeds + 7 other locations
  • Tutor support

You tend to find the issue between mangers and their team is a lack of communication, usually staff will feel their managers haven’t communicated with them effectively which can create more problems. With communication comes a skill and this skill should be taught across your organisation to all read more

  • Classroom
  • 2 Days · Part-time
  • Leeds + 7 other locations
  • Tutor support

Leading High Performing Teams

Courtney Associates
£750 - £900
  • Classroom
  • 2 Days · Part-time
  • Leeds + 7 other locations
  • Tutor support

If your role requires you to lead and manage high performing teams to achieve company objectives, targets and goals, we offer a two day leadership programme. This programme will give you, the supervisor, team leader or manager the necessary skills, knowledge and confidence to lead your team in a read more

  • Classroom
  • 2 Days · Part-time
  • Leeds + 5 other locations
  • Tutor support
  • Certificate of completion

Leadership and Management Training Course

Classroom based course with study materials, tutor support and Certificate of Acheivement. Lunch is also included.

Courtney Associates
£834
  • Classroom
  • 2 Days · Part-time
  • Leeds + 5 other locations
  • Tutor support
  • Certificate of completion

This 2 day Leadership & Management Course course will give managers , supervisors and team leaders and anyone who works in a Management position, the necessary leadership skills and training they probably never received when first promoted. We have found that the majority of people wi read more

  • Classroom
  • 1 Day · Part-time
  • Leeds + 5 other locations
  • Tutor support
  • Certificate of completion

Management and Leadership Course

Classroom based course with study materials, tutor support and Certificate of Acheivement included

Courtney Associates
£390
  • Classroom
  • 1 Day · Part-time
  • Leeds + 5 other locations
  • Tutor support
  • Certificate of completion

Managing others can be one of toughest challenges we face at work. The Introduction To Management course gives an excellent induction into the field of Management as it covers the complete A-Z of what a manager needs to know when performing in this responsible and demanding role. By using a com read more

  • Classroom
  • 2 Days · Part-time
  • Leeds + 5 other locations
  • Tutor support
  • Certificate of completion

Essential Negotiation Skills

Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.

Courtney Associates
£834
  • Classroom
  • 2 Days · Part-time
  • Leeds + 5 other locations
  • Tutor support
  • Certificate of completion

Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, reaching an agreement, bargaining, persuading, gaining read more

  • Classroom
  • Part-time
  • Leeds + 5 other locations

Managing Difficult Staffing Situations

Practical Training for Professionals
£540
CPD
  • Classroom
  • Part-time
  • Leeds + 5 other locations

Managing Difficult Staffing Situations - Overview This Managing Difficult Staffing Situations Course helps delegates understand the importance of managing poor performance and helps give delegates the confidence to manage day-to-day poor performance and behavioural problems within their team. read more

  • Classroom
  • Part-time
  • Leeds + 6 other locations

Managing Effective Meetings

Practical Training for Professionals
£540
CPD
  • Classroom
  • Part-time
  • Leeds + 6 other locations

Managing Effective Meetings - Overview Managing effective meetings. All too often time and effort is wasted by calling and attending meetings which are not well prepared, have no clear purpose and where attendees fail to participate in making decisions. This course aims to assist in dealing with read more

  • Classroom
  • Part-time
  • Leeds + 6 other locations

Advanced Facilitation Skills - (2 Days)

Practical Training for Professionals
£1,080
CPD
  • Classroom
  • Part-time
  • Leeds + 6 other locations

Advanced Facilitation Skills - (2 Days) - Overview 2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people. The objective of this c read more

  • Classroom
  • Part-time
  • Leeds + 6 other locations

Success in Leadership & Motivation Skills

Practical Training for Professionals
£540
CPD
  • Classroom
  • Part-time
  • Leeds + 6 other locations

An inspirational course that increases your skills in leadership, management, motivation techniques and conflict resolution. CPD Value 5.5 Hours

  • Classroom
  • Part-time
  • Leeds + 6 other locations

Introduction to HR Skills

Practical Training for Professionals
£540
CPD
  • Classroom
  • Part-time
  • Leeds + 6 other locations

Introduction to HR Skills - Overview This course suits any manager who needs to understand the key aspects of HR related activities and how to manage them effectively. It will provide a clear process of how to stay within employment law, recruit and select new employees, conduct structured and read more

  • Classroom
  • Part-time
  • Leeds + 6 other locations

Introduction to Management and Supervisory Skills

Practical Training for Professionals
£540
CPD
  • Classroom
  • Part-time
  • Leeds + 6 other locations

Introduction to Management and Supervisory Skills - Overview This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a combination of skil read more