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972

Conflict management courses in West Midlands (Region)

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  • Classroom
  • 1 Day · Part-time
  • Birmingham + 12 other locations

Managing Conflict

Conflict management course with attendance certificate: learn to manage conflict and resolve disputes among staff

Activia Training
£358.80
  • Classroom
  • 1 Day · Part-time
  • Birmingham + 12 other locations

Our Managing Conflict course will push your Managing Conflict skills to a new level. This one-day workshop enables delegates to develop an understanding of, and a trust in, shared goals, and how to inspire openness, discipline, and creativity so that people work for mutual benefit. It also cover read more

  • Classroom
  • 1 Day · Full-time
  • Rugby
  • Tutor support

Conflict Management and Managing Grievances

This course explores the causes of conflict at work and gives you the confidence to manage grievances correctly.

AHR Consultants
£236.52 £262.80
Save 10%
CPD
  • Classroom
  • 1 Day · Full-time
  • Rugby
  • Tutor support

This one day course held in Rugby is aimed at mangers and team leaders. It will enable you to recognise conflict in the workplace, have strategies to address various scenarios and know when to implement formal grievance procedures. By the end of the course you will be able to mitigate the risks/i read more

  • Classroom + online
  • 10 Days · Full-time
  • Kidderminster
  • Tutor support
  • Exam included

Level 2 Door Supervisor SIA

Westlake Security Ltd
Free
Professional
Regulated
  • Classroom + online
  • 10 Days · Full-time
  • Kidderminster
  • Tutor support
  • Exam included

This specific course run over ten days and consists of four units for Level 2 Door Supervisor and 9 Units for Level 2 Understanding Stewarding at Spectator Events. The units include: Working within the Private Security Industry Working as a Door Supervisor within the Private Security Industr read more

  • Classroom + online
  • 10 Days · Full-time
  • Bromsgrove
  • Tutor support
  • Exam included

Level 2 Door Supervisor SIA

Classroom based course to gain the qualification to for the SIA licence

Westlake Security Ltd
Free
Professional
Regulated
  • Classroom + online
  • 10 Days · Full-time
  • Bromsgrove
  • Tutor support
  • Exam included

This specific course run over ten days and consists of four units for Level 2 Door Supervisor and 9 Units for Level 2 Understanding Stewarding at Spectator Events. The units include: Working within the Private Security Industry Working as a Door Supervisor within the Private Security Industr read more

  • Classroom
  • 10 Days · Full-time
  • Redditch
  • Tutor support

Level 2 Door Supervisor - SIA

Classroom based course to gain the qualification to for the SIA licence

Westlake Security Ltd
Free
Professional
Regulated
  • Classroom
  • 10 Days · Full-time
  • Redditch
  • Tutor support

This specific course run over ten days and consists of four units for Level 2 Door Supervisor and 9 Units for Level 2 Understanding Stewarding at Spectator Events. The units include: Working within the Private Security Industry Working as a Door Supervisor within the Private Security Industr read more

  • Classroom + online
  • 10 Days · Full-time
  • Worcester
  • Tutor support
  • Exam included

Level 2 Door Supervisor SIA

Westlake Security Ltd
Free
Professional
Regulated
  • Classroom + online
  • 10 Days · Full-time
  • Worcester
  • Tutor support
  • Exam included

Overview This specific course run over ten days and consists of four units for Level 2 Door Supervisor and 9 Units for Level 2 Understanding Stewarding at Spectator Events. The units include: Working within the Private Security Industry Working as a Door Supervisor within the Private Secur read more

  • Classroom
  • 1 Day · Part-time
  • Birmingham + 9 other locations
  • Tutor support

Change Management Course

Classroom based course with study materials, tutor support and Certificate of Acheivement included

Courtney Associates
£390
  • Classroom
  • 1 Day · Part-time
  • Birmingham + 9 other locations
  • Tutor support

For many of us the idea of change frightens us, it takes us from our comfort zones and throws us into something completely new, which is scary. It’s important we learn how to manage change in the most effective way so we are able to deal with this situation professionally and appropriately. This read more

  • Classroom
  • 2 Days · Part-time
  • Birmingham + 7 other locations
  • Tutor support

Advanced Communication Skills for Managers

Courtney Associates
£750
  • Classroom
  • 2 Days · Part-time
  • Birmingham + 7 other locations
  • Tutor support

You tend to find the issue between mangers and their team is a lack of communication, usually staff will feel their managers haven’t communicated with them effectively which can create more problems. With communication comes a skill and this skill should be taught across your organisation to all read more

  • Classroom
  • 2 Days · Part-time
  • Birmingham + 7 other locations
  • Tutor support

Leading High Performing Teams

Courtney Associates
£750 - £900
  • Classroom
  • 2 Days · Part-time
  • Birmingham + 7 other locations
  • Tutor support

If your role requires you to lead and manage high performing teams to achieve company objectives, targets and goals, we offer a two day leadership programme. This programme will give you, the supervisor, team leader or manager the necessary skills, knowledge and confidence to lead your team in a read more

  • Classroom
  • 2 Days · Full-time
  • Birmingham + 6 other locations
  • Tutor support

LEADER DIPLOMACY™ • Conflict Management Skills for Senior Managers • ILM Accredited

UK-Wide Scheduled Open Masterclass in Conflict Management Skills

Hill Training Ltd
£1,199
CPD
  • Classroom
  • 2 Days · Full-time
  • Birmingham + 6 other locations
  • Tutor support

Limited to 5 Delegates per Masterclass. Personal Attention. Guaranteed Results. NO PowerPoint. Strategic Discussions and Exercises. UK-Wide Venues. LEADER DIPLOMACY™ is our two-day conflict management skills masterclass for senior managers. Limited Capacity on Masterclasses. ENQUIRE NOW While S read more

  • Classroom
  • 2 Days · Full-time
  • Birmingham + 6 other locations
  • Tutor support

LEADER RESILIENCE™ • Emotional Intelligence for Senior Managers • ILM Accredited

UK-Wide Open Scheduled Masterclass in Emotional Intelligence

Hill Training Ltd
£1,199
CPD
  • Classroom
  • 2 Days · Full-time
  • Birmingham + 6 other locations
  • Tutor support

Limited to 5 Delegates per Masterclass. Personal Attention. Guaranteed Results. NO PowerPoint. Strategic Discussions and Exercises. UK-Wide Venues. LEADER RESILIENCE™ is our two-day emotional intelligence masterclass for senior managers. Limited Capacity on Masterclasses. ENQUIRE NOW While Seat read more

  • Classroom
  • 2 Days · Full-time
  • Birmingham + 6 other locations
  • Tutor support

LEADER NEGOTIATIONS™ • Leadership Negotiation Skills for Senior Managers • ILM Accredited

UK-Wide Scheduled Open Masterclass in Negotiation Skills

Hill Training Ltd
£1,199
CPD
  • Classroom
  • 2 Days · Full-time
  • Birmingham + 6 other locations
  • Tutor support

NEGOTIATION SKILLS MASTERCLASS FOR SENIOR MANAGERS ILM Accredited Limited to 5 Delegates per Masterclass. Personal Attention. NO PowerPoint. Strategic Discussions and Exercises. UK-Wide Venues. LEADER NEGOTIATIONS™ is our two-day leadership negotiation skills masterclass for senior managers. read more

  • Classroom
  • 1 Day · Part-time
  • Birmingham + 26 other locations

Customer Service

Customer service course with CPD accredited certificate: learn to turn problems into opportunities and create loyalty

Activia Training
£235.20
CPD
  • Classroom
  • 1 Day · Part-time
  • Birmingham + 26 other locations

Our Customer Service course will push your Customer Service skills to a new level. Is our new one-day Customer Service course up there with the best? We know it is! Prepare yourself for a great, interactive and informative day where you will be given a thorough understanding of great custome read more

  • Classroom
  • 1 Day · Full-time
  • Birmingham
  • Tutor support
  • Certificate of completion

Handling Difficult Conversation (Birmingham)

Classroom or On-site; Tutor support with adequate resource materials; Career enhancement

Acudemy
£240
  • Classroom
  • 1 Day · Full-time
  • Birmingham
  • Tutor support
  • Certificate of completion

For a manager, it could be tackling problem behaviour (e.g. under-performance, bullying, persistent lateness); to breaking bad news (e.g. redundancies, no pay rises); to talking to a team member about potentially uncomfortable issues (eg. poor personal hygiene or irritating personal habits). Fo read more

  • Classroom
  • 1 Day · Part-time
  • Birmingham + 24 other locations

Fundamentals of Supervisor Skills

Supervisor skills course with CPD accredited certificate: learn how to supervise and manage your staff effectively

Activia Training
£298.80
CPD
  • Classroom
  • 1 Day · Part-time
  • Birmingham + 24 other locations

Our Fundamentals of Supervisor Skills course will push your Supervisor Training skills to a new level. This one-day workshop provides an introduction to staff supervision by defining the role and responsibilities of a supervisor, and making the transition to the role. It then deals with key issu read more

  • Classroom
  • 1 Day · Part-time
  • Birmingham + 12 other locations

Managing Conflict

Conflict management course with attendance certificate: learn to manage conflict and resolve disputes among staff

Activia Training
£358.80
  • Classroom
  • 1 Day · Part-time
  • Birmingham + 12 other locations

Our Managing Conflict course will push your Managing Conflict skills to a new level. This one-day workshop enables delegates to develop an understanding of, and a trust in, shared goals, and how to inspire openness, discipline, and creativity so that people work for mutual benefit. It also cover read more

  • Classroom
  • 8 Hours · Full-time
  • Birmingham + 11 other locations
  • Tutor support
  • Exam included

Classrom Mandatory Training for Health Care - Practical, Assessment + CPD Certification

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

Mandatory Training Group
£995 £1,125
Save 12%
CPD
  • Classroom
  • 8 Hours · Full-time
  • Birmingham + 11 other locations
  • Tutor support
  • Exam included

All in One Day Classroom Mandatory Training for Health & Social Care - CSTF Aligned Practical Training Course + Assessment & CPD Certification The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for health and social care pro read more

  • Classroom
  • 8 Hours · Full-time
  • Birmingham + 11 other locations
  • Tutor support
  • Exam included

CSTF Healthcare Classroom Mandatory Practical Training, Assessment + CPD Certification

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download

Mandatory Training Group
£995 £1,125
Save 12%
CPD
  • Classroom
  • 8 Hours · Full-time
  • Birmingham + 11 other locations
  • Tutor support
  • Exam included

Skills for Healthcare Classroom Mandatory Training - CSTF Aligned Practical Training Course + Assessment & CPD Certification The Mandatory Training Group is the leading UK provider of mandatory and statutory training that is aligned to the Skills for Health Core Skills Training Framework read more

  • Classroom
  • 2 Days · Part-time
  • Birmingham + 5 other locations
  • Tutor support
  • Certificate of completion

Leadership and Management Training Course

Classroom based course with study materials, tutor support and Certificate of Acheivement. Lunch is also included.

Courtney Associates
£834
  • Classroom
  • 2 Days · Part-time
  • Birmingham + 5 other locations
  • Tutor support
  • Certificate of completion

This 2 day Leadership & Management Course course will give managers , supervisors and team leaders and anyone who works in a Management position, the necessary leadership skills and training they probably never received when first promoted. We have found that the majority of people wi read more

  • Classroom
  • 1 Day · Part-time
  • Birmingham + 5 other locations
  • Tutor support
  • Certificate of completion

Management and Leadership Course

Classroom based course with study materials, tutor support and Certificate of Acheivement included

Courtney Associates
£390
  • Classroom
  • 1 Day · Part-time
  • Birmingham + 5 other locations
  • Tutor support
  • Certificate of completion

Managing others can be one of toughest challenges we face at work. The Introduction To Management course gives an excellent induction into the field of Management as it covers the complete A-Z of what a manager needs to know when performing in this responsible and demanding role. By using a com read more

  • Classroom
  • 2 Days · Part-time
  • Birmingham + 5 other locations
  • Tutor support
  • Certificate of completion

Essential Negotiation Skills

Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.

Courtney Associates
£834
  • Classroom
  • 2 Days · Part-time
  • Birmingham + 5 other locations
  • Tutor support
  • Certificate of completion

Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, reaching an agreement, bargaining, persuading, gaining read more

  • Classroom
  • Part-time
  • Birmingham + 5 other locations

Managing Difficult Staffing Situations

Practical Training for Professionals
£540
CPD
  • Classroom
  • Part-time
  • Birmingham + 5 other locations

Managing Difficult Staffing Situations - Overview This Managing Difficult Staffing Situations Course helps delegates understand the importance of managing poor performance and helps give delegates the confidence to manage day-to-day poor performance and behavioural problems within their team. read more

  • Classroom
  • Part-time
  • Birmingham + 6 other locations

Managing Effective Meetings

Practical Training for Professionals
£540
CPD
  • Classroom
  • Part-time
  • Birmingham + 6 other locations

Managing Effective Meetings - Overview Managing effective meetings. All too often time and effort is wasted by calling and attending meetings which are not well prepared, have no clear purpose and where attendees fail to participate in making decisions. This course aims to assist in dealing with read more

  • Classroom
  • Part-time
  • Birmingham + 6 other locations

Advanced Facilitation Skills - (2 Days)

Practical Training for Professionals
£1,080
CPD
  • Classroom
  • Part-time
  • Birmingham + 6 other locations

Advanced Facilitation Skills - (2 Days) - Overview 2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people. The objective of this c read more

  • Classroom
  • Part-time
  • Birmingham + 6 other locations

Success in Leadership & Motivation Skills

Practical Training for Professionals
£540
CPD
  • Classroom
  • Part-time
  • Birmingham + 6 other locations

An inspirational course that increases your skills in leadership, management, motivation techniques and conflict resolution. CPD Value 5.5 Hours

  • Classroom
  • Part-time
  • Birmingham + 6 other locations

Introduction to HR Skills

Practical Training for Professionals
£540
CPD
  • Classroom
  • Part-time
  • Birmingham + 6 other locations

Introduction to HR Skills - Overview This course suits any manager who needs to understand the key aspects of HR related activities and how to manage them effectively. It will provide a clear process of how to stay within employment law, recruit and select new employees, conduct structured and read more

  • Classroom
  • Part-time
  • Birmingham + 6 other locations

Introduction to Management and Supervisory Skills

Practical Training for Professionals
£540
CPD
  • Classroom
  • Part-time
  • Birmingham + 6 other locations

Introduction to Management and Supervisory Skills - Overview This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a combination of skil read more