Skip to content
  1. Personal development
  2. Self esteem
  3. Assertiveness
57

Assertiveness courses

Sort by :

Search results

  • Problem Solving Skills & Conflict Resolution for Customer Service Advisor

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ►►► Problem Solving Skills & Conflict Resolution for Customer Service Advisor Admission Gifts ◄◄ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Custome …
    £15

  • Problem Solving Skills for Retail Customer Service

    Academy for Health & Fitness
    Updated 2026 | CPD Certified | 10 CPD Points | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    Start Learning Today and Boost Your Skills ►►► Problem Solving Skills for Retail Customer Service Admission Gifts ◄◄ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Handling dissatisfied customers ef …
    £15

  • Problem Solving Skills - Ingenuity, Solution Hunting & Resolutions

    Career Education
    Learn Fast !! PDF Certificate Included | Bite Sized Training | Short and Easy Study Materials | 24/7 Support
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...using clear communication to define and collaborate on complex problems. Proactive Assertiveness: Understand how constructive assertiveness is used to drive resolutions and navigate resistance during problem solving. Mindful Focus: Acquire fluency in using mindfulness techniques …
    £15.99

  • Self Esteem and Assertiveness Course

    School of Health Care
    Special Offer | 2 Free Courses + 3 PDF Certificates | Free Retake Exam | Lifetime Access | 24/7 Expert Support
    • Online
    • 4.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Esteem & Assertiveness Skill Course Assessments Dealing with Difficult People Level 2 Certificate in Employability Skills Module 01: Understanding Self-Esteem Module 02: Understanding Assertiveness Module 03: Assertiveness in Communication Module 04: Assertiveness in the Workplace …
    Save 21%
    £15 £19

  • Assertiveness skills

    Itec training solutions Ltd
    Online classroom with industry expert with theory and practical tools to upskill yourself immediately.
    • 20 enquiries
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    ...tools to solve problems in a non-confrontational way. Over the one day assertiveness training you will cover: what assertiveness means to you – your concerns and issues around being assertive understanding the principles of assertiveness passive, aggressive, indirect or assertive? Recognising …
    £360

  • Developing a Growth Mindsetsss

    Career Education
    PDF Certificate Included | Transcripts & Hardcopy Certificate Available | 24/7 Support | Comprehensive Study Materials
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    Great service
    ...mindset can open doors to leadership roles, career progression opportunities, and positions that require problem-solving, innovation, and adaptability. Mindfulness, Assertiveness, Career development, Career progression Claim Your Certificate Review Request Developing a Growth Mindset …
    £15.99

  • Level 2 Certificate in Employability Skills

    Skills Boost
    5 Courses Bundle + Free 5 PDF Certificate | Lifetime Access | 24/7 Tutor Support | 100% Pass Rate | Money Back Guarantee
    • Online
    • 18.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Your Certificate [Optional] Module 1 Describe Self-esteem In-depth Module 2 Describe Assertiveness In-depth Module 3 The Role of Assertiveness in Communication Module 4 The Role of Assertiveness in Workplace Module 1 Listening as a Coach Module 2 The Language of Coaching Module 3 …
    £15

  • Interpersonal Skills Development

    Online Training Academy
    CPD approved | Lifetime Access | Instant Access | 10 CPD Points
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...teamwork abilities, fostering collaboration and synergy within teams. Develop unwavering self-confidence to exude assertiveness and credibility. Hone problem-solving prowess to tackle challenges with creativity and resilience. Expand networking capabilities to forge valuable professional …
    £15

  • Effective Office Management

    Watson Martin
    In-company online or on site course with study materials and tutor support
    • Onsite
    • 2 days · Full-time
    • Tutor support
    ...Measuring your results and evaluating them against objectives Resolving conflicts in the office Learning to solve problems and make decisions systematically Defining the problem and thinking creatively to find a solution This course is mapped to QCF unit ‘Effective Office Management’ …
    Enquire for pricing

  • Office Management for Efficient Operations

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...office supervision, gaining insight into how office functions align with wider business operations. The course examines team leadership, assertiveness, communication, and collaboration, supporting effective coordination and positive working relationships within office-based environments …
    £15

  • Level 5 Train the Trainer - CPD Course

    Inspire London College Ltd
    Train the Trainer, CPD Certified, Quiz Based Assessment, 100% Success
    • Online
    • 5.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...must successfully complete the following 10 modules: Train the Trainer Assertiveness and Self-Confidence Communication Strategies Presentation Skills Coaching and Mentoring Conflict Resolution Creative Problem Solving Developing Creativity Negotiation Skills Proposal Writing Certificate: …
    £15

  • Self Esteem And Self Confidence

    Training Tale
    5 Courses Mega Bundle | 5 Free PDF Certificates | Unlimited Retake | Lifetime Access | 24/7 Support
    • 11 students
    • Online
    • 7.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Curriculum of Self Esteem: Self Esteem Course Module 01: Understanding Self Esteem Module 02: Understanding Assertiveness Module 03: Assertiveness in Communication Module 04: Assertiveness in Workplace Certification of Self Esteem And Self Confidence You will receive a course completion certificate …
    Save 21%
    £15 £19

  • Handling Difficult Conversations (Instructor Led)

    ExperTrain
    Instructor-led · Live online public dates
    • Online
    • 3 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...and customer-facing roles where you need to give feedback, challenge issues and resolve problems constructively. Complements Communication Skills, Conflict Resolution and Increasing Assertiveness, and helps build confidence for more senior leadership responsibilities. …
    £270

  • Level 3 Conflict Management Course

    Skills Boost
    Special Offer | 4 Courses Bundle | Free 4 PDF Certificate | 24/7 Tutor Support | Lifetime Access | Money Back Guarantee
    • Online
    • 10.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Interpersonal Skills Module 13 Expressing Anger in an Assertive, Productive Way Module 1 Describe Self-esteem In-depth Module 2 Describe Assertiveness In-depth Module 3 The Role of Assertiveness in Communication Module 4 The Role of Assertiveness in Workplace Your Journey Begins with Skills …
    Save 21%
    £15 £19

  • Level 3 Minute Taking Course

    Skills Boost
    4 Courses Bundle | Free 4 PDF Certificate | 24/7 Tutor Support | 100% Pass Rate | Lifetime Access | Money Back Guarantee
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Collaborative Problem Solving Seeking an Elegant Solution Module 4 Three Essentials for Effective Communication Final Assessment Get Your Certificate [Optional] Module 1 Describe Self-esteem In-depth Module 2 Describe Assertiveness In-depth Module 3 The Role of Assertiveness in Communication …
    £15

  • Effective feedback and conversations

    Itec training solutions Ltd
    Online classroom with industry expert with theory and practical tools to upskill yourself immediately.
    • Online
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    ...toolkit. Knowing how and when to tackle issues. How to build your confidence and assertiveness. How to ask for a change in behaviour. Managing conflict. Dealing with aggression. How to problem solve and negotiate with difficult people. This course is aimed at managers who needs to …
    £360

  • Leadership Essentials

    London Training For Excellence
    Classroom based course with study materials, lecturer support and CPD Hours included
    • Online
    • 5 days · Self-paced
    • Tutor support
    ...Influencing skills Assertiveness Module 3 - People management Delegation Coaching and developing staff Motivation Discipline People problems and problem people Constructive criticism – giving & receiving Module 4 - Decision making and problem solving Planning & …
    £3,960

  • Conflict Resolution and Negotiation Skills for Managers

    Training Express Ltd
    Updated 2026 | 40 Modules Instructor Lead Video Classes | FREE PDF & Hard Copy Certificate | Lifetime Access
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Transformation Module 15: Applying the Four-Step Resolution Process Module 16: Problem-Solving Techniques for Groups Module 17: Stages of Collaborative Decision-Making Module 18: Overcoming Barriers in Team Problem Solving Module 19: Advantages of Joint Conflict Resolution Module 20: Communication …
    £15

  • Executive PA Seminar

    Pitman Training Glasgow & Edinburgh
    2-day classroom based, tutor led course.
    • 96 enquiries
    • Classroom
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    ...objectives; prioritising tasks; understanding time management; delegating successfully; problem solving. Communicate effectively: questioning and listening techniques; learn how to be assertive and stay in control. Deal with difficult people. Organise effective systems. Develop …
    Enquire for pricing

  • Emotional Intelligence Diploma - CPD Certified

    Skill Arts
    CPDQE Accredited | Dual Certificates | Lifetime Access | Easy Refund
    • 43 students
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Interpersonal Relationships, Empathy, and Social Responsibility. Examine the Self-Expression Realm of Emotional Intelligence, covering Assertiveness, Independence, and Emotional Expression. Explore the Stress-Management Realm of Emotional Intelligence, including Optimism, Stress Tolerance …
    Save 24%
    £15 £19.99

  • Communication Skills (Instructor Led)

    ExperTrain
    Instructor-led · Live online public dates
    • Online
    • 3 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...cooperative communication practices and highlights the pivotal role of communication in team cohesion, goal conveyance, motivation, problem-solving, conflict resolution, and turning challenges into opportunities without compromising the needs of others.‍ COURSE PREREQUISITES This …
    £270

  • Conflict Management Training Course

    Skills Boost
    Free PDF Certificate | Lifetime Access | Money Back Guarantee | 100% Pass Rate | No Hidden Cost | 24/7 Tutor Support
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...conflict resolution models. Learners will gain skills in negotiation, mediation, and problem-solving to handle disagreements constructively. Practical techniques such as active listening, empathy, assertiveness, and collaborative approaches are also covered. The Conflict Management course …
    £15

  • Anger Management: Emotional Regulation, Communication & Conflict Resolution

    High Skills Training
    *Complete 4 Courses in One Bundle* | PDF Certificate | Lifetime Access | Expert Help | 14-Day Money-Back Promise
    • New course!
    • Online
    • 5.5 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Anger-Related Thinking and Cognitive Reframing Assertive Communication and Practical Problem-Solving Section Highlights of Emotional Regulation, Thought Control and Constructive Res Self Assessment Conflict Resolution and Problem-Solving Training Business Communication Skills Training …
    £19

  • Conflict Management - Level 3 Course

    Skills Boost
    Special Offer | Free PDF Certificate | 100% Pass Rate | Lifetime Access | Money Back Guarantee | 24/7 Tutor Support
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    ...The Level 3 Conflict Management explores key concepts such as conflict theory, communication strategies, negotiation, mediation, and problem-solving techniques. You’ll learn how to identify sources of conflict, assess situations impartially, and apply practical resolution methods to …
    £15

  • Anger Management and Dealing with Difficult People

    Expert Tutor
    Free PDF Certificate | Instant Course Access | Free MCQ Exam & Unlimited Retake | Lifetime Access
    • Online
    • 3.7 hours · Self-paced
    • Certificate(s) included
    ...Understand how to recognise triggers and develop strategies to avoid unnecessary conflict. Module 6: Find New Solutions to Social Problems Explore problem-solving techniques and approaches for handling challenging social situations. Module 7: Changing the Way of Thinking About Life Learn …
    £19

  • Level 5 Life Coaching and Mentoring – Online Course

    Inspire London College Ltd
    Life Coaching | CPD Accredited | 100% Online | Self-Paced Study | 24/7 Tutor Support
    • 15 students
    • Online
    • 6.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...and mentoring approaches. The course also focuses on personal development , emotional intelligence, goal setting, motivation, and problem-solving, helping future coaches empower clients to achieve lasting success. Completing the Level 5 in Life Coaching and Mentoring provides …
    £15

  • Level 2 Conflict Management and Leadership Training

    Training Excellence
    3-in-1 Course | Last Updated 2026 | PDF Certificate | Expert Tutor Assistance | 14-Day Satisfaction Guarantee
    • Online
    • 5.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...preparing for a leadership role. You will learn about the causes of conflict, active listening, communication, negotiation, de-escalation, problem-solving and effective leadership . These skills can help you prevent disagreements from becoming more serious and support positive working relationships …
    £19
Sort by :

FAQs

Reed Courses advertises a large variety of Assertiveness courses which are delivered by a range of learning providers. The Assertiveness courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Assertiveness course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Assertiveness courses, you might also be interested in Self esteem and Motivation. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
View all