Leadership Essentials
London Training For Excellence
Classroom based course with study materials, lecturer support and CPD Hours included
Summary
- Tutor is available to students
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Overview
Description
Module 1 - Introduction and objectives
- Leadership concepts
- Roles and responsibilities of the leader
- The competency concept – measuring actual behaviours against the model
Module 2 - Teamwork
- Group dynamics and team formation
- Conflict and conformity in group situations
- Interruptions & accessibility
- Influencing skills
- Assertiveness
Module 3 - People management
- Delegation
- Coaching and developing staff
- Motivation
- Discipline
- People problems and problem people
- Constructive criticism – giving & receiving
Module 4 - Decision making and problem solving
- Planning & priority setting
- Creative thinking
- Identifying root causes
- Finding solutions
Module 5 - Performance Management
- Agreeing targets and goals
- Review meetings and progress checks
- Appraisal
- Dealing with poor performance
Module 6 - Continuous improvement
- Monitoring and evaluating team performance
- Creativity and implementing change
Module 7 - Action planning and seminar review
- Exercises and case studies
- SMART Action Plan
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.