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14

Intermediate Service helpdesk & technical support courses

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  • ITIL® Foundation Certification

    Learning People
    Enrol now for Cyber Monday offers - discounted tuition fees - extended learning license + a FREE career booster course*
    • 72 enquiries
    • Online
    • 12 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    This course will train you to have a basic understanding of the ITIL® framework, gain an understanding of how ITIL® can be used to enhance IT service management and can help anyone looking to understand and improve their understanding of IT’s role in business strategy. Focusing o …
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  • Service Helpdesk & Technical Support Level 3 Advanced Diploma

    Course Line On Demand
    100% Online | 2025 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...flexible study format. Completing the Service Helpdesk & Technical Support Level 3 Advanced Diploma opens doors to various IT support roles including helpdesk technician, desktop support specialist, network support analyst, and technical support engineer. It also provides a foundation …
    £19

  • ITIL Practitioner (Virtual Class)

    Training Deals
    Virtual classroom course - study at home + all exams included
    • 10 enquiries
    • Online
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...towards the ITIL® Expert Qualification. Build on previous knowledge gained from ITIL® Foundation. Enhance your IT Service Management career prospects. Learn how to effectively implement IT Service Management. Understand how to use the CSI approach to ITSM. The ITIL® courses on this …
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  • ITIL® Service Lifecycle - Service Strategy

    Training Deals
    Online course including exam
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    This ITIL IT Service Management Online training course will prepare delegates for the Service Strategy exam, which is included in this course. ITIL Online Service Strategy Training Course will build on previous knowledge from the ITIL Foundation certification, which …
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  • ITIL® Service Lifecycle - Service Operation

    Training Deals
    Online course including exam
    • 12 enquiries
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    ...The ITIL Service Operation Online Training Course covers the following topics: Introduction to Service Operation The processes and service lifecycle phases Main aspects of Service Operation Core concepts of Service Operation Principles of Service Operation How service operation …
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  • ITIL Service Capability - Service Offerings & Agreements

    Training Deals
    Online Course + Exam
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    ITIL® Service Capability - Service Offerings and Agreements (ITIL® SOA) Course Overview This ITIL® Service Offerings and Agreements course provides a comprehensive overview of practices for the Service Design and Service Strategy areas of the lifecycle and prepares …
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  • ITIL Service Operation Training

    Training Deals
    Online course
    • Online
    • Self-paced
    • Professional certification
    ...Outline: The ITIL® Service Operation Online Training Course covers the following topics: Introduction to Service Operation The processes and service lifecycle phases Main aspects of Service Operation Core concepts of Service Operation Principles of Service Operation How …
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  • ITIL Service Strategy

    Training Deals
    Online course
    • Online
    • Self-paced
    • Professional certification
    ...Outline: The ITIL® Online Service Strategy Training Course will cover the following topics: Introduction to Service Strategy The value of Service Strategy to the business Service Strategy in regards to the rest of the lifecycle Goals and purposes of service strategy The scope …
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  • ITIL® Foundation Certification

    Learning People
    Enrol now for Cyber Monday offers - discounted tuition fees - extended learning license + a FREE career booster course*
    • 72 enquiries
    • Online
    • 12 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Strategy Processes ITIL® Service Design Concepts ITIL® Service Design Processes ITIL® Service Transition Concepts and Processes ITIL® Service Operation Concepts ITIL® Service Operation Processes ITIL® Continual Service Improvement When can I start? You can enrol at any time - start today …
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  • CompTIA IT Support Technician Job Programme

    IT Certify
    Fast track Job Programme into IT Support
    • 295 enquiries
    • Online
    • 140 hours · Self-paced
    • Professional certification
    • Tutor support
    Great service
    ...Infrastructure Library (ITIL Foundation) Module 1: The ITIL Qualification Scheme Mod 2: Introduction to Service Management Mod 3: ITIL and the Service Lifecycle Mod 3: ITIL and the Service Lifecycle Mod 5: Service Design Mod 6: Service Transition Module 7: Service Operation Mod 8: Continual …
    £799

  • IT Support Technician

    IT Certify
    Start your IT Support career with our CompTIA award winning job programme
    • Online
    • 140 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Infrastructure Library (ITIL Foundation) Module 1: The ITIL Qualification Scheme Mod 2: Introduction to Service Management Mod 3: ITIL and the Service Lifecycle Mod 3: ITIL and the Service Lifecycle Mod 5: Service Design Mod 6: Service Transition Module 7: Service Operation Mod 8: Continual …
    £799

  • IT Course : Cyber Security

    IT Certify
    IT Job ready Cyber Security programme | 7 CompTIA Courses | Practical Experience | Both CompTIA A+ Exams | New CV Build
    • 14 enquiries
    • Online
    • 160 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Technician / 1st Line Support Role and entry level cyber security Year 2 - Cyber Security Analyst IT Support with entry level Cyber Security 1st line support with entry level cyber security Computer Support Specialist with cyber security IT Security Technician IT Support and Security Engineer …
    £899

  • Networking : Networking

    IT Certify
    Networking Course Bundle: CompTIA A + CompTIA Network + Cisco CCNA Cisco CCENT
    • 22 enquiries
    • Online
    • 200 hours · Self-paced
    • Professional certification
    • Exam(s) included
    Great service
    ...2nd Line Support Technician Computer Support Specialist IT Technician IT Support Engineer I T Support Analyst Network Administrator Network Technician Network Support Engineer Desktop Support Technician Service Desk Administrator Computer Support Administrator IT Support Technician …
    £399

  • Network Engineer Job Guarantee Programme

    IT Career Switch Ltd
    Guaranteed job in IT or 100% of your course fees back
    • 206 enquiries
    • Online
    • 250 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Great service
    ...and problem management Provide exceptional Service support to the business Provide solution(s)/work around(s) to incidents and Problems Contribute to polices, processes and procedures Install, maintain and support new applications Supporting Windows 7,8 & 10 Facilitate the movement …
    £990

  • IT Service Desk Analyst Essentials

    Course Line On Demand
    100% Online | 2025 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...eager to enter the IT service desk field. Graduates of this course can pursue roles such as IT service desk analyst, IT support technician, helpdesk operator, or technical support specialist. The skills gained also provide a pathway toward advanced IT service management qualifications …
    £19
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FAQs

Reed Courses advertises a large variety of Service helpdesk & technical support courses which are delivered by a range of learning providers. The Service helpdesk & technical support courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Service helpdesk & technical support course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Service helpdesk & technical support courses, you might also be interested in IT support. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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