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Classroom Advanced Service Helpdesk & Technical Support courses

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  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    Save 16%
    £375 £450

  • ITIL 4 Foundation (London)

    Training Deals
    Classroom based Course
    • 50 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL®? (ITIL) Information Technology Infrastructure Library is a set of rules and guidelines that are used for IT Service management. The framework’s main function is to ensure the IT side of the business is united with the business requirements and help it achieve it …
    Enquire for pricing

  • ITIL Practitioner (Manchester)

    Training Deals
    Classroom course including exams
    • 11 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ITIL® Practitioner is a recently introduced ITIL® qualification designed to be the next step after ITIL® Foundation. The qualification has been created in response to requests for guidance on the practical implementation of ITIL®; while ITIL® Foundation addresses the fundamen …
    Enquire for pricing

  • ITIL Practitioner (Birmingham)

    Training Deals
    Classroom course including exams
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ITIL® Practitioner is a recently introduced ITIL® qualification designed to be the next step after ITIL® Foundation. The qualification has been created in response to requests for guidance on the practical implementation of ITIL®; while ITIL® Foundation addresses the fundamen …
    Enquire for pricing

  • ITIL 4 Foundation (Manchester)

    Training Deals
    Classroom Based Course
    • 26 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL®? (ITIL) Information Technology Infrastructure Library is a set of rules and guidelines that are used for IT Service management. The framework’s main function is to ensure the IT side of the business is united with the business requirements and help it achieve it …
    Enquire for pricing

  • ITIL 4 Foundation (Birmingham)

    Training Deals
    • 14 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL®? (ITIL) Information Technology Infrastructure Library is a set of rules and guidelines that are used for IT Service management. The framework’s main function is to ensure the IT side of the business is united with the business requirements and help it achieve it …
    Enquire for pricing

  • ITIL Foundation and Practitioner (Manchester)

    Training Deals
    • 15 enquiries
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL? ITIL® (Information Technology Infrastructure Library) is a best practice framework for IT Service Management. It is based around the idea that IT services in a business should be aligned to the business’s needs and support its core functions. ITIL® is managed …
    Enquire for pricing

  • ITIL Foundation and Practitioner (Birmingham)

    Training Deals
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL? ITIL® (Information Technology Infrastructure Library) is a best practice framework for IT Service Management. It is based around the idea that IT services in a business should be aligned to the business’s needs and support its core functions. ITIL® is managed …
    Enquire for pricing

  • ITIL Service Lifecycle - Service Operation

    Training Deals
    Classroom course including exams
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This 3 day ITIL Service Operation course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Operation exam, leading to the ITIL Service Operation certification. ITIL Service Operation is one of the nine ITIL Intermedia …
    Enquire for pricing

  • ITIL Service Lifecycle - Service Transition

    Training Deals
    Classroom course including exam
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This 3 day ITIL® Service Transition course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Transition exam, leading to the ITIL® Service Transition certification. ITIL® Service Transition is one of the nine Intermed …
    Enquire for pricing
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FAQs

Reed Courses advertises a large variety of Service Helpdesk & Technical Support courses which are delivered by a range of learning providers. The Service Helpdesk & Technical Support courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Service Helpdesk & Technical Support course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Service Helpdesk & Technical Support courses, you might also be interested in IT, IT support and Project management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Service Helpdesk & Technical Support courses, Reed Courses also has plenty of paid for online Service Helpdesk & Technical Support courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Service Helpdesk & Technical Support courses. Alternatively you'll be able to enrol on an online Service Helpdesk & Technical Support course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Service Helpdesk & Technical Support course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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