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ITIL Practitioner (Manchester)

Classroom course including exams


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Summary

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Study method
Classroom
Duration
2 days, Full-time
Certification
ITIL v3 Expert
Professional certification What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Location & dates

Location
Address
51 Lever Street
Lever Street
MANCHESTER
Lancashire
M11FN
United Kingdom
Address
Union Street
Ardwick
MANCHESTER
Lancashire
M124JD
United Kingdom
Address
The Days Hotel and Manchester Conference Centre
Sackville Street
MANCHESTER
Lancashire
M13BB
United Kingdom
Address
Peter House
Oxford Street
MANCHESTER
Lancashire
M15AN
United Kingdom

Overview

ITIL® Practitioner is a recently introduced ITIL® qualification designed to be the next step after ITIL® Foundation.

The qualification has been created in response to requests for guidance on the practical implementation of ITIL®; while ITIL® Foundation addresses the fundamentals of ITIL®, it does not cover how to apply these basics. This is where ITIL® Practitioner comes in.

Certification

ITIL v3 Expert
Awarded by ITIL®

Description

Course Benefits

  • Worth three credits towards the ITIL® Expert Qualification.
  • Build on previous knowledge gained from ITIL® Foundation.
  • Enhance your IT Service Management career prospects.
  • Learn how to effectively implement IT Service Management.
  • Understand how to use the CSI approach to ITSM.

The 2-day instructor-led course builds on foundational ITIL® knowledge by providing the required knowledge to implement the ITIL® framework effectively.

During the course, you will learn how to maximize the benefits of ITIL® in your organization and adapt the framework to meet organizational needs by using the Continual Service Improvement (CSI) approach.

Who is this course for?

IT Professionals, IT service experts, Technical IT specialists, Helpdesk

Requirements

You must hold an ITIL® Foundation certificate to take this course.

Career path

IT Professionals, IT service experts, Technical IT specialists, Helpdesk

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What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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