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Online Customer service courses

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  • Entrepreneurship, Business Management & Customer Service Level 3, 5 & 7 at QLS

    NextGen Learning
    3 QLS Endorsed Diploma | 3 QLS Hard Copy Certificate Included | Plus 13 CPD Courses | Lifetime Access
    • New course!
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 160 CPD points
    • Tutor support
    Great service
    Amidst today's thriving job market, the demand for proficient individuals in Entrepreneurship, Business Management, and Customer Service is strikingly evident, with optimistic statistical forecasts pointing towards substantial growth in these fields. This bundle presents a trio o …
    £300

  • Customer Service Quality Analyst - CPD Certified

    StudyHub
    33 in 1 Exclusive Bundle | CPD Certified Diploma | Free 33 PDF Certificate,Transcript,Student ID & Exam| Lifetime access
    • Online
    • 165 hours · Self-paced
    • 330 CPD points
    • Tutor support
    Great service
    Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Marketing and Customer Relationship Management bundle will keep you up to date with the relevant knowledge and most recent matters of this em …
    £279

  • Customer Relationship and Phone Based Service - Endorsed Training

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 19 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    Step into a world where your voice shapes experiences. Our "Customer Relationship and Phone Based Service - Endorsed Training" bundle crafts your ability to connect and influence through words. Journey through five unique QLS endorsed courses, each weaving a narrative of success …
    £250

  • Consistently Delivering Exceptional Service - One Day Course

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    Save 16%
    £295 £354

  • CRM, PR & Phone-Based Customer Service

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Are you intrigued by the evolving landscape of corporate social responsibility (CSR) and business law? Do you aspire to be a changemaker in the realm of social work and legal ethics? Our comprehensive bundle course comprising CSR, Business Law, and Social Work Studies offers an …
    £250

  • Customer Care - Incoming and Outgoing Calls- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £336

  • Customer Relationship Manager Diploma - CPD Certified

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Relationship Manager Diploma Mega Bundle** ►►► Customer Relationship Manager Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the ini …
    £279

  • Managing Customer Excellence - CPD Approved

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Managing Customer Excellence Mega Bundle** ►►► Managing Customer Excellence Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward …
    £279

  • Customer Experience Manager Diploma - CPD Certified

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Experience Manager Diploma Mega Bundle** ►►► Customer Experience Manager Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial …
    £279

  • Sales, Marketing and Customer Relationship - Endorsed Certificate

    Thames College
    3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    According to recent news reports, the pandemic has accelerated the shift towards digital sales and marketing channels, making it more important than ever for businesses to have a strong online presence. With the rise of e-commerce and social media, companies need to ensure that …
    £399

  • Airport Customer Service Agent Training Course - Silver Level

    Exodus Training and Recruitment
    Industry experts | Professional Course | GDS Training | Amadeus Training
    • Online
    • 85 hours · Self-paced
    • Tutor support
    INTRODUCTION 'One Stop' Career course for those seeking a professional career as a Airport Customer Service (Passenger Service) Agent (PSA) or Customer Service Agent (CSA). This Airport Passenger/Customer Service Agent Course provides you with the knowledge and practical ski …
    £395

  • Customer Care- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £336

  • Airline Fares, Ticketing & Airport Customer Services - Intermediate Level

    Exodus Training and Recruitment
    Industry experts | Career Led Courses | Industry Recognised Certificate | Professional Course | GDS Training
    • Online
    • 130 hours · Self-paced
    • Tutor support
    Do you want a job at the Airport? Would like to work at Airport Check-In or ever consider Airport Ticket Desk? Would you like to work as a Airline Customer Service Agent? Well, at Exodus Travel Training and Recuitment have designed a course that complements two highly sought- …
    £474

  • Excellent Customer Care - Incoming Calls- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £336

  • Customer Service For Transport

    LG Training
    Trainers Teaching Package
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    An accredited course you can do in your own time. This is a customer service course for people who come into contact with the public through the use of a vehicle.
    £350

  • Amadeus Airport Customer Service Agent Check In Altea (DCS)

    Exodus Training and Recruitment
    Industry experts | Professional Course | GDS Training | Amadeus Training
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    WELCOME TO THE WORLD OF PROFESSIONALISM FOR PROSPECTIVE EMPLOYEES FOR THE AIRPORT AND AIRLINE INDUSTRY. Do you want to learn Check In System used in Airports across the world. Amadeus Airport Departure Control System can be studied in the from the comfort of your own home, no …
    £288

  • Customer Satisfaction as a Selling Tool- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £336

  • Know Your Customer- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so t …
    £336

  • Through the Customers' Eyes- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £336

  • Retail Associate certificate

    Study House
    • Online
    • 90 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    This programme is designed for people who work in, or wish to work in the field of retail sales, and who wish to develop the skills required to operate effectively in a variety of retail roles. No prior knowledge.It is suited to anyone wishing to learn a broad range of knowled …
    £275

  • Call Centre Training Sales and Customer Service Training for Call Centre Agents

    Churchill Square Training and Development
    Classroom based onsite course with study materials, tutor support and certificate included.
    • Online
    • 3 hours · Full-time
    • Certificate(s) included
    • 21 CPD points
    Great service
    Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. This course will help call centre agents learn to make the most of their telephone-based work, including understanding the best ways to …
    £395

  • CQI/IRCA Introduction to Product and Service Management - eCourse

    TPT Consultancy & Training Ltd
    Fully online course, CQI approved
    • Online
    • 2 days · Self-paced
    • Professional certification
    • Tutor support
    Great service
    This course will provide learners with an awareness of the fundamental tools, techniques and structured methodology for Product and Service Management across a broad range of organisational contexts. Learners will leave the course with the capability to participate as a member of …
    £474

  • Effective Complaint Handling - One Day Course

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    Save 16%
    £295 £354

  • Effective Complaint Handling

    Hamilton Mercer
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    Save 16%
    £295 £354
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Entrepreneurship. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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