Skip to content
Customer Relationship Manager Diploma - CPD Certified cover image

Customer Relationship Manager Diploma - CPD Certified
StudyHub

CPD Certified | 25-in-1 Bundle | Basic to Advanced | 25 Free PDF & A Hardcopy Certificate | Free Exam & Tutor Support

Summary

Price
£279 inc VAT
Or £46.50/mo. for 6 months...
Study method
Online
Duration
125 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
250 CPD hours / points
CPD What's this?
Certificates
  • CPD Accredited Hard Copy Certificate - Free
  • CPD Accredited PDF Certificates - Free
Assessment details
  • MCQ/Assessment (included in price)
Additional info
  • Tutor is available to students

Overview

24 Hour Flash Deal **25-in-1 Customer Relationship Manager Diploma Mega Bundle**

►►► Customer Relationship Manager Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **

Exceptional service begins with strong human connection—and the Customer Relationship Manager Diploma – CPD Certified is your pathway to mastering it. This comprehensive program equips you with the theoretical knowledge to manage the full customer journey, from front-desk engagement and service recovery to CRM strategy and complaint resolution. With modules covering KYC compliance, conflict management, call centre operations, and communication across service platforms, the course sharpens your ability to foster trust and loyalty in any setting. You'll also gain insight into fraud prevention, ecommerce branding, crisis handling, and consumer rights—key areas that shape customer satisfaction in today’s competitive market. Whether you're advancing your career or stepping into a leadership role, this diploma prepares you to excel as a confident, capable, and forward-thinking Customer Relationship Manager.

This Customer Relationship Manager Diploma Bundle consists the following career oriented courses:

  • Course 01: Customer Relationship Management
  • Course 02: Understanding Excellence in Customer Relationship Management
  • Course 03: Customer Service Manager Training and Front Desk Certification
  • Course 04: Complete Customer Service and Communication Skills
  • Course 05: Retail Customer Service & Effective Customer Targeting
  • Course 06: Customer Service Fraud Officer
  • Course 07: Know Your Customer (KYC)
  • Course 08: Diploma in Customer Service & Handling Complaints
  • Course 09: Phone-Based Customer Service
  • Course 10: Service Helpdesk & Technical Support Course
  • Course 11: Call Centre Training: Excelling in Customer Service and Communication
  • Course 12: Complaints Handling for Customer Care: Best Practices
  • Course 13: Customer Service & Environment
  • Course 14: Receptionist Diploma
  • Course 15: Effective Communication Skills Diploma
  • Course 16: Help Desk Training
  • Course 17: Customer Service Management: Recovering Difficult Customers
  • Course 18: Professional Certificate in Front Office
  • Course 19: Hotel Concierge Certification
  • Course 20: Ecommerce Management, Branding & Marketing
  • Course 21: Professional Crisis Management Certificate
  • Course 22: Marketing Strategies for Business
  • Course 23: Conflict Resolution
  • Course 24: Consumer Rights Certificate
  • Course 25: Decision Making and Critical Thinking Online Course

Certificates

CPD Accredited Hard Copy Certificate

Hard copy certificate - Included

CPD Accredited PDF Certificates

Digital certificate - Included

  • CPD Accredited e-Certificate - Free
  • CPD Accredited Hardcopy Certificate - Free
  • Enrolment Letter - Free
  • Student ID Card - Free

Assessment details

MCQ/Assessment

Included in course price

CPD

250 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Customer Relationship Manager Diploma course has been prepared by focusing largely on Customer Relationship Manager Diploma career readiness. It has been designed by our Customer Relationship Manager Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it’s required by any learners.

The Customer Relationship Manager Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Relationship Manager Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.

This Customer Relationship Manager Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Relationship Manager Diploma Elementary modules, allowing our students to grasp each lesson quickly.

The Customer Relationship Manager Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.

In this exclusive Customer Relationship Manager Diploma bundle, you really hit the jackpot. Here’s what you get:

  • Step by step Customer Relationship Manager Diploma lessons
  • One to one assistance from Customer Relationship Manager Diplomaprofessionals if you need it
  • Innovative exams to test your knowledge after the Customer Relationship Manager Diplomacourse
  • 24/7 customer support should you encounter any hiccups
  • Top-class learning portal
  • Unlimited lifetime access to all twenty-five Customer Relationship Manager Diploma courses
  • Digital Certificate, Transcript and student ID are all included in the price
  • PDF certificate immediately after passing
  • Original copies of your Customer Relationship Manager Diploma certificate and transcript on the next working day
  • Easily learn the Customer Relationship Manager Diploma skills and knowledge you want from the comfort of your home

Who is this course for?

This Customer Relationship Manager Diploma training is suitable for —

  • Students
  • Recent graduates
  • Job Seekers
  • Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Relationship Manager Diploma

Requirements

There is no requirement needed for this bundle.

Career path

You will be able to kickstart your Customer Relationship Manager Diploma career because this course includes various courses as a bonus. This Customer Relationship Manager Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Relationship Manager Diploma career opportunities.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Similar subjects: Customer service, CRM, Business, Marketing, Retail
Related searches: Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.