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Customer service courses in Cheshire

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  • Managing the Customer Journey

    Alliance Manchester Business School
    Elevate customer experience and build business reputation. Classroom based course.
    • Classroom
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    Elevate your customer’s experience and build your business reputation through strategies that prioritise positive and profitable customer relationships. Disconnected and assumption-led customer journeys are some of the biggest barriers to building lasting relationships with your …
    £4,800

  • Market Focused Strategic Planning

    Alliance Manchester Business School
    Demystify new market opportunities. Classroom based course.
    • Classroom
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    Learn to demystify new market opportunities and plan high-performance market strategies that help you and your business stay focused on what really matters competitively. You will be: Confident in devising and directing strategies that are suited for highly competitive markets, n …
    £4,800

  • Reception to Perfection

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • Tutor support
    The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression for new clients, consistency for existing clients and dissemin …
    £516

  • Referral Marketing Skills

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    A quick question for you How much more successful would you be if your valued customers, suppliers and business partners were willing, capable and active in accurately communicating what you do and why you are better and different than your competitors, to the people in their …
    £516

  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom
    • Part-time
    • Certificate(s) included
    • Tutor support
    This 1 day ‘Winning Ways to Set Appointments on the Telephone’ course is aimed to help participants who are responsible for setting appointments for others, or for themselves where they wish to make the appointment prior to a face-to-face meeting. They will develop and use a prov …
    £390

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This 1 day ‘Successful Selling Over the Phone’ course is aimed to help attendees who are responsible for contacting potential new customers / or receiving calls, and closing the sale. This Successful Selling Over The Phone course will help you to understand the importance of esta …
    £390

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive …
    £354

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 227 enquiries
    • Classroom
    • 106 hours · Part-time
    • 106 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    KBM Training and Recruitment provides high-quality ACCA Practical Accountancy Training in partnership with KBM Chartered Certified Accountants which is an ACCA-approved employer at Gold Level. You will gain hands-on practical training on various software such as Sage, QuickBoo …
    Save 33%
    £398 £600

  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 165 enquiries
    • Classroom
    • Part-time or full-time
    • 50 CPD points
    • Tutor support
    Great service
    Are you looking for a Job in Accountancy but finding it hard due to a lack of Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand experie …
    Save 50%
    £244 £488

  • Assistant Accountant Training in Birmingham

    KBM training
    Practical Training with Qualified Accountants in Birmingham
    • 55 enquiries
    • Classroom
    • Part-time or full-time
    • 50 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high quality Practical Accountancy Training in partnership with KBM Chartered Certified Accountants in Birmingham and London. You will gain hands on practical training on various software such as Sage, QuickBooks, Excel, Xero and Payroll …
    Save 50%
    £199 £398

  • Online Accounting Course - Bookkeeper Training

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training on Sage , Xero , Quickbooks & Excel
    • Classroom
    • Part-time or full-time
    • 20 CPD points
    • Tutor support
    This Accounting course gives you a Certification Qualification We have integrated Our Bookkeeping and Accounts Assistant training in it to give you all the necessary skills to become more employable and get into Accountancy jobs Provides the knowledge and skills to set- …
    £650

  • Online Accounting training - Bookkeeping Training with Level 1 Certification

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training with Guaranteed Work placement
    • 10 enquiries
    • Classroom
    • Part-time or full-time
    • Tutor support
    Bookkeeping Training on Sage , Xero, Quickbooks and Excel . Practical Bookkeeping Training Bookkeeping Training with Certification regulated by OFQUAL Suitable for learners wanting an introduction to the process of keeping double entry records, preparing reconciliations …
    £500

  • Online Accounting training - Level 2 Certificate in Bookkeeping 601/9061/9

    Future Connect Training and Recruitment Ltd
    Bookkeeping Training
    • 16 enquiries
    • Classroom
    • Part-time or full-time
    • Tutor support
    Provides the underpinning knowledge and skills necessary for the purpose of carrying out a range of day-to-day bookkeeping routines and activities using a sub-divided double entry bookkeeping system up to trial balance stage. The qualification is made up of: 2 – Online Know …
    £450

  • Online Accountancy Training with Guaranteed Work placement - Accounting training

    Future Connect Training and Recruitment Ltd
    Online Accountancy Training with Guaranteed Work placement
    • 23 enquiries
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Accounting courses Accountancy industry requires more than just knowledge. It requires practical skill in the given area efficiently and effectively. But the dilemma is that our theoretical and academic knowledge does not meet this need. We need to have some extra and up to …
    £475

  • Bookkeeping Training / Bookkeeping Course / Practical Bookkeeping

    KBM training
    Bookkeeping Training with Work Placement
    • 128 enquiries
    • Classroom
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Bookkeeping Training /Bookkeeping Course / Bookkeeper Training: If you are looking for a career in Bookkeeping , this is an ideal program for you. We at KBM Training & Recruitment, are constantly working hard to help candidates achieve the best quality training in accountanc …
    Save 50%
    £244 £488

  • Sage Bookkeeping / Sage 50 Bookkeeping

    KBM training
    Practical Bookkeeping Training
    • 123 enquiries
    • Classroom
    • 106 hours · Part-time
    • Certificate(s) included
    • 106 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Sage Bookkeeping / Sage 50 Bookkeeping We at KBM Training & Recruitment, are constantly working hard to help candidates achieve the best quality training in accountancy along with one of the best recruitment facilities in the market. Whether you are looking for a fresh start …
    Save 50%
    £244 £488

  • Microsoft PowerPoint Advanced - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 13 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. You will enhance your presentation by using features that will transform presentation into a powerful m …
    £237.60

  • Microsoft PowerPoint Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 17 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. In this course, you will use the vast array of features and functionality contained within PowerPoint t …
    £237.60

  • Lean Six Sigma Green Belt - Manchester

    Training Deals
    Classroom course including exam
    • 63 enquiries
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This course is designed to provide delegates with the knowledge required to pass the Lean Six Sigma Yellow and Green Belt exams and become a certified Lean Six Sigma Green Belt. Lean Six Sigma Green Belt is a globally sought-after qualification which indicates the holder has …
    Enquire for pricing

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Maximising Appointments on the Telephone - Overview This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates. This Maximising Appo …
    £516

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Risk Management Techniques

    Practical Training for Professionals
    • 16 enquiries
    • Classroom
    • Part-time
    • 55 CPD points
    This risk management course is designed to help delegates understand and assess the risks involved in making management or business decisions, and how best to respond should things go wrong. An intensive, practical and activity based programme building delegates' knowledge sk …
    £576

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • ISO 9001 Foundation - 1 Day Course

    SQR GROUP Ltd
    Face to Face and Online Course Available - CPD Approved
    • Classroom
    • 8 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Embark on a journey to master the essentials of quality management systems with the ISO 9001 Foundation Course at SQR Group. This course, led by seasoned industry experts, delves into the ISO 9001 standards, equipping participants with the knowledge and skills necessary for effec …
    £400

  • Assistant accountant training (Work Placement for Accountants)

    Zephyr Accounting
    Office based courses
    • Classroom
    • 1 month · Part-time or full-time
    • Certificate(s) included
    Zephyr accounting on job training and practical experience will provide you not only the detail understanding of accounting but also help you to bridge the gap between knowledge and the real-world practical experience. Our specifically designed courses will get you into your drea …
    £699

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    The Highfield Level 2 Award in Customer Service is a comprehensive course designed to enhance skills in customer service, communication, and handling complaints, tailored for individuals starting or advancing their careers in customer-facing roles. The course covers key aspects o …
    £134.40

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    Save 16%
    £375 £450

  • Highfield Level 2 Door Supervisors (Top Up) - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included
    • Classroom
    • 2 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    Save 18%
    £225 £275

  • Highfield Level 2 Award for Door Supervisors - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included + Free Re-sits
    • Classroom
    • 6 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    Save 12%
    £350 £400

  • Level 2 Award for Security Guarding - LUTON ONLY

    Skillspad
    Classroom based course with study materials, tutor support and 2 Exams included and Includes FREE Re-Sit
    • Classroom
    • 4 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    Save 7%
    £300 £325

  • Level 2 Security Guarding (Top Up) - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and 2 Exams included and Includes 1 FREE Re-Sit, Per Exam.
    • Classroom
    • 1 day · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    Save 20%
    £195 £245

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    Save 16%
    £375 £450

  • Practical C# Programming - London

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom
    • 3 days · Full-time
    • Certificate(s) included
    C# skills are in high demand: This practical workshop delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your projects. During the …
    £1,495

  • Aviation Certificate in Ground Handling Operations

    Exodus Training and Recruitment
    Airline & Airport Studies | Industry experts | Professional Course | GDS Training | Amadeus Training
    • Classroom
    • 6 months · Part-time
    • Tutor support
    WELCOME TO THE WORLD OF AVIATION GROUND HANDLING OPERATIONS Have you consider a career at the Airport and require the skills, knowledge and training on industry GDS systems of practice and procedures? Would you like a job at the Airport that's sustainable and the options of …
    £2,097

  • Network and cyber Security Traineeship Program

    Fortray Global Services LTD
    Network Security Engineer Guaranteed job in IT or 100% of your course fees back
    • 28 students
    • Classroom
    • 80 hours · Part-time
    • Professional certification
    • Tutor support
    • Job guarantee programme
    Popular
    Our Network Security Engineer Job Placement Program is an expedient and most competitive way to kick-start a new career in IT within 8-12 weeks. It’s broken down into 4 simple steps. Complete Class/online Training with our Industry expert Instructor. Build your Confidence with 24 …
    £2,795

  • IT Support Engineer /Job Guarantee Program

    Fortray Global Services LTD
    Duration=4 Weeks, Expert Instructor-Led Online, Earn up to £30K Or Money Back
    • 28 students
    • Classroom
    • 12 weeks · Part-time
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Popular
    Our IT Support Engineer Job Placement Program is an expedient and competitive way to kick-start a new career in IT within 4 weeks. It’s broken down into 4 simple steps. Complete Class/online Training with our Industry expert Instructor. Build your Confidence with 24/7 Practical …
    £2,500

  • Digital Marketing - classroom

    London School of Emerging Technology
    Apply now to become a professional Digital Marketing Expert.
    • Classroom
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Are you looking to make a lucrative career in Digital Marketing? If so, LSET’s Digital Marketing course will equip you with the knowledge and practical skills to develop, manage, and lead digital marketing activities. After completing this course, you can start your own Digital M …
    £6,148.08

  • Agile Project Management - classroom

    London School of Emerging Technology
    Apply now to become a professional Agile Project Manager
    • Classroom
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Agile is a methodology that can transform project management across businesses, industries and life in general. With the help of Scrum, practitioners are becoming more Agile. Apply now to become a professional Agile Project Manager Option 1 Topic: Agile Project Management Duratio …
    £6,148.08

  • Business Analyst - classroom

    London School of Emerging Technology
    Business analysts have to create a bridge between the IT world and the business world
    • Classroom
    • 3 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Business analysts have to create a bridge between the IT world and the business world. This is done by using the most innovative Data Analytics techniques to process, assess, and provide data-driven recommendation and reports. Apply now to become a professional Business analysts …
    £6,148.08

  • Essential Selling Skills

    Powercall Global Training
    Interactive trainer-led classroom based Selling Skills Workshop, with activities.
    • Classroom
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Popular
    Our selling skills course equips attendees with the key techniques to open their sales interactions with maximum impact, to accelerate the building of trust and rapport with prospects, to establish clear value and to secure commitment in the most effective fashion. Attendees will …
    £504

  • SIA Security Officer TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • Classroom
    • 2 days · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Course length: 1 day / 2 hrs Level 3 Emergency First Aid at Work – 1 Day (8.5 hours) / Highfield Accredited Certificate / Valid for …
    £239.99

  • SIA Security training

    Securex Premium Service Ltd
    SIA Door supervisor course with emergency first aid Class room based
    • Classroom
    • 6 days · Full-time
    • Tutor support
    DO YOU LOVE THE COMMUNITY? Then this is the right course for you. As an SIA Door Supervisor course or Security officer course, you are not only helping the community you also entering a good career. The Security Industry Authority (SIA) provides courses for different kinds of sec …
    £300

  • Highfield Level 2 Award in Food Safety

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Tutor support
    This Level 2 Food Safety in Catering course will provide your employees with knowledge of basic food hygiene practices that are essential in the catering industry. It will give them a thorough understanding of how to control common food safety risks. As a result, they will gain c …
    £134.40

  • SIA Door Supervisor TOP UP & First Aid (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 42 students
    • Classroom
    • 3 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a classroom-based training (there is a short online learning …
    £249.99

  • Xero Training on real client files / Xero Course

    KBM training
    Xero Training
    • 26 enquiries
    • Classroom
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    Xero is the most in-demand accounting software for small to medium-size businesses. It is designed to assist a business in dealing with cash flow, billing, invoicing and submitting data. At KBM Training and Recruitment, we provide Xero training on real company files under the …
    Save 33%
    £398 £600

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    Save 16%
    £375 £450
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, Business administration and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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