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Performance management courses

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  • ITIL® Foundation (Version 5) — Including Exam

    Career Smarter
    Get ITIL 5 Foundation Certified, Spread Over 3 Months With Klarna.
    • 92 enquiries
    • Online
    • 20 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    Great service
    Highly rated
    ITIL® Foundation (Version 5) is an entry-level online course in IT Service Management (ITSM) that teaches how to deliver IT services effectively in an organisation. It's an industry-recognised certification perfect for beginners, with no prerequisites required. The course is deli …
    Save 14%
    £595 £695
  • ITIL® 4 Specialist: Create, Deliver and Support

    Career Smarter
    ITIL 4 Specialist Create, Deliver and Support covers core Service Management Activities & Creation of Services
    • Online
    • 30 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    Great service
    ...problem management, team collaboration, and automation. It is ideal for IT professionals aiming to enhance service performance and work toward the ITIL 4 Managing Professional certification. Will ITIL® 4 Specialist: Create, Deliver and Support help my career? Yes, the ITIL® 4 Specialist: …
    Save 14%
    £597 £695
  • Performance Analysis – Level 3 Training

    Learningidol
    Independent Online Learning • Updated 2026 Content • Transparent Pricing • Digital Certificate Included
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Advanced Performance Analysis Lecture 3: Performance Analysis in Financial Management Lecture 5: Performance Analysis in Business Operations Lecture 10: Ethical Considerations in Performance Analysis Assessment Disclaimer Lecture 2: Advanced Data Analytics for Performance Analysis …
    £15
  • Performance Analyst Principles Level 3

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Considerations in Performance Analysis Lecture 4: Performance Analysis in Sports and Athletics Lecture 8: Performance Reporting and Communication Lecture 2: Advanced Data Analytics for Performance Analysis Lecture 3: Performance Analysis in Financial Management Lesson 1 - Advanced …
    £15
  • ITIL 4 Specialist Create, Deliver and Support

    Fortray Global Services LTD
    Earn up-to 65K
    • Online
    • 6 months · Part-time
    • Certificate(s) included
    Great service
    ...This includes the ‘core’ service management activities in the ITIL framework and the ‘creation’ of services covered by ITIL 4. The ITIL 4 CDS Specialist certification follows an exam. Course Curriculum Eligibility IT service managers pursuing the ITIL Managing Professional (MP) designation …
    £1,499.99
  • ITIL® 4 Specialist: Create, Deliver, and Support Certification - Official Exam Included

    One Education
    Accredited by PeopleCert | Official Exam Included | Take2 Re-sit Included | No Hidden Fees
    • 38 students
    • Online
    • 80 hours · Self-paced
    • Tutor support
    Great service
    ...support teams, and service management environments where collaboration, automation, and continual improvement are important. Course Curriculum Introduction Key Concepts of Service Management Key Concepts of ITIL 4 Guiding Principles Management Practices The ITIL 4 Specialist: CDS curriculum …
    £1,055
  • ITIL® 4 Specialist: Drive Stakeholder Value Certification Course

    One Education
    Accredited by PeopleCert | Official Exam Included | Take2 Re-sit Included | No Hidden Fees
    • 29 students
    • Online
    • 80 hours · Self-paced
    • Tutor support
    Great service
    ...Learn customer experience management approaches Explore value co-creation within service environments Understand service relationship management Learn service level management techniques Develop awareness of customer journey mapping Explore service performance metrics and KPIs Understand …
    £1,055
  • ITIL® 4 Specialist: Monitor, Support, and Fulfil Certification Course

    One Education
    Accredited by PeopleCert | Official Exam Included | Take2 Re-sit Included | No Hidden Fees
    • 46 students
    • Online
    • 80 hours · Self-paced
    • Tutor support
    Great service
    ...operational service management practices. Key Learning Outcomes Understand incident and problem management practices Learn service desk and service request management approaches Explore monitoring and event management concepts Understand practice success factors and performance metrics Learn …
    £1,055
  • IT Service Management Fundamentals Level 3

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...deployment management, and knowledge management. Service operation focuses on operational principles, including incident management, problem management, event management, request fulfilment, and access management, highlighting how IT services are supported day to day. Continual service …
    Save 24%
    £15 £19.99
  • IT Service Desk Analyst Fundamentals Level 3

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...and maintain service quality. The course also introduces recognised service management concepts, including ITIL principles, incident management processes, escalation procedures, and service performance measurement. Rather than training learners for vendor-specific tools or regulated …
    £15
  • IT Service Management Essentials

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...structured lifecycle management supports service quality. IT service management processes focus on core ITSM processes such as incident management, problem management, change management, configuration management, service level management, release and deployment management, and service asset …
    £15
  • Cloud : Cloud Computing

    IT Certify
    Job ready Cloud Computing programme | 11 Courses | Practical Experience | Both CompTIA A+ Exams | New CV Build
    • 18 enquiries
    • Online
    • 190 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Information Technology Infrastructure Library (ITIL Foundations) This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This IT Certify course gives students the necessary …
    £899
  • Cloud Computing : CompTIA Cloud+

    IT Certify
    Job ready Cloud Computing programme | 11 Courses | Practical Experience | Both CompTIA A+ Exams | New CV Build
    • 14 enquiries
    • Online
    • 190 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Information Technology Infrastructure Library (ITIL Foundations) This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This IT Certify course gives students the necessary …
    £899
  • CompTIA : CompTIA Cloud+

    IT Certify
    Online training course with accredited CompTIA study materials and tutor support.
    • Online
    • 190 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Information Technology Infrastructure Library (ITIL Foundations) This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This IT Certify course gives students the necessary …
    £899
  • CompTIA Cloud Essentials

    IT Certify
    Online training course with accredited CompTIA study materials and tutor support.
    • Online
    • 190 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    ...Information Technology Infrastructure Library (ITIL Foundations) This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This IT Certify course gives students the necessary …
    £899
  • IT Service Desk Analyst Essentials

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Lesson-3 Tips for career advancement in IT service management Lesson-1 Introduction to change management Lesson-2 Change management process overview Lesson-3 Roles and responsibilities in change management Lesson-1 Key performance indicators (KPIs) for IT service desk Lesson-2 Metrics …
    £15
  • IT Business Partner Fundamentals Level 3 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 3.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...trust, and shared understanding between technical and non-technical teams. IT service management introduces service management principles, including ITIL awareness, service delivery, and performance measurement. Learners explore how service quality and reliability are monitored and …
    Save 21%
    £15 £19
  • IT Business Partner Fundamentals and Stakeholder Management

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...partnering, relationship management, and strategic alignment, helping learners understand how IT contributes to organisational performance and innovation. Learners explore communication techniques, trust-building, governance awareness, service management concepts, and business case …
    £15

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