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ITIL 4 Specialist Create, Deliver and Support cover image

ITIL 4 Specialist Create, Deliver and Support
Fortray Global Services LTD

Earn up-to 65K

Summary

Price
£1,499.99 inc VAT
Or £125.00/mo. for 12 months...
Study method
Online + live classes
Course format
Video
Duration
6 months · Part-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free

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Overview

Learn how to create, deliver, and support IT-enabled products and services with the ITILĀ® 4 CDS Specialist certification. This ITIL 4 specialist training will help you understand service performance, service quality, and improvement, including relevant methods and tools.

This course teaches you how to integrate different value streams and activities to create, deliver and support IT-enabled products and services. This includes the ā€˜coreā€™ service management activities in the ITIL framework and the ā€˜creationā€™ of services covered by ITIL 4. The ITIL 4 CDS Specialist certification follows an exam.

Certificates

Description

Course Curriculum
Eligibility
IT service managers pursuing the ITIL Managing Professional (MP) designation or who operate IT-enabled services would benefit from this course. The ITIL Specialist certification is best suited for professionals continuing their journey in IT service management, ITSM managers, ITSM practitioners managing IT-enabled products and services, those responsible for the end-to-end delivery of IT-enabled products and services, and existing ITIL qualification holders wishing to expand their knowledge.
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Pre-requisites
To be eligible for this ITIL Specialist training, applicants should have:
Passed the ITIL 4 Foundation examination AND
Attended an accredited training course for this module
Course Content
ITILĀ® 4 Specialist: Create, Deliver, and Support
Lesson 01 - Course Introduction07:01
1.01 ITIL 4 Specialist07:01
Lesson 02 - Service Value System to Create, Deliver, and Support Services01:33:43Preview
Lesson 03 - Value Streams to Create, Deliver, and Support43:38Preview
Lesson 04 - Create, Deliver, and Support Services33:15

Exam & Certification
ITIL 4 Specialist: Create, Deliver and Support
What are the prerequisites for this course?
To be eligible to take this ITIL Specialist training, applicants should have:

Passed the ITIL 4 Foundation examination
Attended an accredited training course for this module

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: IT
Related searches: IT support courses, ITIL courses, Online courses

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