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CRM courses

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  • Digital CRM (Virtual Classroom)

    Data and Marketing Association UK Ltd
    Make the most of digital CRM to manage relationships with customers, improve communications and deliver better results
    • Online
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    ...This course is designed for senior marketing budget holders with overall responsibility for marketing strategy, CRM strategy and heads of digital, as well as marketing managers who are responsible for the planning, implementation and optimisation of CRM strategies within their organisation …
    £549
  • Customer Retention (Virtual Classroom)

    Data and Marketing Association UK Ltd
    Track customer journeys & drive loyalty, using data to create more personal communications with customers and prospects
    • Online
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    ...increase ROI for your business. You will learn to: Understand the real nature of customer loyalty and the true meaning and application of CRM Understand how your customers interact, use and buy (or not) from your brand Use analytical methods to measure customer retention and loyalty …
    £549
  • Customer Insight (Virtual Classroom)

    Data and Marketing Association UK Ltd
    • Online
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    ...business, aligned with marketing strategy Translate insight into specific, value-creating marketing actions Use improved insight to measure your marketing success The meaning of insight and its relationship with business success The evolution of marketing and how insight needs …
    £549

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