Persuading and Influencing People
Watson Martin
In-company online or on site course with study materials and tutor support
- Online
- 2 days · Full-time
- Tutor support
...COMMUNICATION STYLE Choose from a range of communication styles depending upon the situation Learn to respond, rather than react OVERCOME RESISTANCE Select one of the six levels of assertiveness, without compromising the values of others Apply a practical six-step Influence Model
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