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  • Developing a Sales Strategy

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    ...Coffee and Course Objectives 10.00 – 11.00 Developing a sales strategy process 11.00 – 11.15 Coffee Break 11.15 – 12.30 Identifying and building a target market 12.30 – 13.00 The role of marketing and distribution in Sales 13.00 – 14.00 LUNCH 14.00 – 15.00 Ensuring that we have the …
    £516
  • Sales Management (2 day course)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 2 days · Full-time
    • 11 CPD points
    • Tutor support
    ...More in depth than the one-day course, this two-day interactive course covers how to develop your sales strategy process, identifying and building your sales team, concepts of value in sales management, and drivers of competitive advantage. Sales Management (2 day course) - Timetable …
    £960
  • Advanced Facilitation Skills (1 Day)

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...Skills (1 Day) - Overview The modern manager is required to develop and apply a suite of problem solving, decision making and consensus building tools to harness the intelligence, creativity and energy of the people whose commitment is required if key business goals are to be achieved …
    £540
  • Appraising Performance Effectively

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...motivation to produce results, how to handle poor performance and finally how to create a proactive personal improvement plan. An independent survey has proved that, all too frequently, people ignore the value of managing the performance of staff and appear to be unaware or just not interested …
    £576
  • Assertiveness & Building Personal Confidence

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...Assertiveness & Building Personal Confidence London Assertiveness & Building Personal Confidence Manchester Assertiveness & Building Personal Confidence Nottingham Assertiveness & Building Personal Confidence Birmingham Assertiveness & Building Personal Confidence …
    £576
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...value of relaxation in NVC How to relax quickly at work 12:30 - 13:30 Lunch 13:30 - 15:00 Creating rapport verbally & non-verbally Building rapport through language The 3 Representational Systems & questionnaire Using body language to build rapport 15:00 - 15:15 Coffee …
    £576
  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Brand Building with the Public - Overview This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public …
    £516
  • Coaching and Mentoring

    Practical Training for Professionals
    • 112 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...effective strategic tool. (Consideration of the cost effectiveness of coaching) 11:15 Syndicate discussion on professional boundaries & building relationships (Opportunity for delegates to discuss real issues facing them. The session will also cover the setting of professional boundaries) …
    £576
  • Communication Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communication Skills training course is available throughout the UK …
    £576
  • Senior Management Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...you are and where you want to get to. Creating a personal SWOT analysis to form the basis for a personal development plan. 11:00 - 11:30 Building Relationships How to create extraordinary relationships and work collaboratively to achieve results. 11:30 - 12:30 Empowerment and Ownership …
    £576
  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK …
    £576
  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...at any level. It focuses on building on your professional expertise and growing your confidence. It helps you with developing the understanding of the key structures of presentations and the elements of the contents. The course concentrates on building your confidence through the …
    £576
  • Introduction to NLP for Professionals

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    ...Benefits An understanding of the key concepts of NLP and the excellence beliefs upon which is it based Advanced communication and rapport building skills Understand the Unstoppable Combination and how to use it to set and achieve power goals Attain state control - accessing inner resources …
    £576
  • Leadership & Management Skills

    Practical Training for Professionals
    • 80 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...into the power of successful motivation to the benefit of all parties An ability to make the correct decision in varying circumstances The building of greater confidence in delegating in a variety of situations An understanding of the causes of stress and how appropriate leadership and …
    £576
  • Managing Appraisals Masterclass

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...of performance. You have the opportunity to put the practice of appraisal interviewing into effect throughout the day. It concentrates on building your confidence in undertaking a successful appraisal programme. It looks at pre-appraisal issues as well as the follow-up requirements …
    £576
  • One-To-One and Small Group Training

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...or expecting too much from them 15:15 – 16:30 Building Rapport Quickly – to help participants relax quickly and learn easier it is essential to establish rapport as soon as possible. We will cover several techniques for building rapport within a short space of time Feedback Skills …
    £576
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the …
    £516
  • People Management Skills for Secretaries & PAs

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Personal Objectives 10:00 - 10:30 Syndicate work (Discussions on “managing my boss” and “dealing with difficult people) 10:30 - 10:45 Building relationships (Delegates create their own relationship map to determine where actions are necessary) 10:45 - 11:00 Coffee break 11:00 …
    £576
  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    ...This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours Team Building - Timetable …
    £576
  • The Effective Administrator

    Practical Training for Professionals
    • 30 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    ...good looks like’, it focuses the key skills of managing workload, time management & assessing priorities, effective communication & building rapport - including professional telephone techniques & email - as well as assertiveness and dealing with difficult people & situations …
    £576
  • CV Writing and Interview Confidence Building

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Writing and Interview Confidence Building London CV Writing and Interview Confidence Building Manchester CV Writing and Interview Confidence Building Nottingham CV Writing and Interview Confidence Building Birmingham CV Writing and Interview Confidence Building Bristol CV Writing and Interview …
    £516
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...deal with conflict on the telephone. Exploration of the ULAR formula and the advantages of using it. 14:30 - 15:15 Scenarios. Confidence building for every eventuality (Mystery shopping exercise where we create our own criteria for evaluating excellent customer service on the telephone) …
    £516
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly …
    £576
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Leeds 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 A Fresh Look at Your Job Roles 10:30 - 11:15 Getting it Right - Building on your Good Practices 11:15 - 12:45 Developing your Customer Care Skills 12:45 - 13:00 Discussion and Action Points from the morning …
    £516
  • First Line Manager Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Emphasis throughout is on positive thinking and taking the team forward. Also in the day are included personal planning, effective team building, decision taking, delegation, communication skills and motivating people. This First Line Manager Skills course is available throughout …
    £576

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