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    This ITIL® Foundation course covers the IT Infrastructure Library® best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This ITU course gives students the necessary knowledge to enter or enhance their career in …
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    £59 £120
    • Online
    • 12 months · Self-paced
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    ...Understand the impact and changes cloud computing on IT service management in a typical organization. 5.2 Use a structured approach based on ITIL to explore the potential impact of cloud computing in your organization. Domain 6.0 Risks and Consequences of Cloud Computing 6.1 Explain …
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    £59 £90
  • IT Support Technician and Technical Support Helpdesk Fundamentals

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    Winter Sale : Up to 98% Off > 15 Career-Oriented Courses > Free Gifts > Free CPD Certified PDF Certificate > Free Exams
    • Online
    • 173 hours · Self-paced
    • Certificate(s) included
    • 220 CPD points
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    ...purposes or to quench your thirst. Key Skills & Responsibilities of a IT Support Technician Microsoft Windows Desktop (Win10) and Server LINUX (desirable) Active Directory SCCM PC build and fault-finding/ fixing IT service desk experience Office/M365 support and use experience RSA …
    £75

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