Skip to content

ITIL® Foundation v3 Online Training


Learning 247

Summary

Price
Save 50%
£59 inc VAT (was £120)
Or £19.67/mo. for 3 months...
Offer ends 30 November 2024
Study method
Online
Duration
Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free

8 students purchased this course

Add to basket or enquire

Overview

This ITIL® Foundation course covers the IT Infrastructure Library® best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This ITU course gives students the necessary knowledge to enter or enhance their career in project management or IT service management. Companies that use ITIL best practices range from the Fortune 500 market, Government, DOD, small business and is also used internationally. This course covers the 5 main concepts within ITIL®: Service Strategy, Design, Transition, Operation and Continual Service Improvement.

Certificates

Certificate of completion

Digital certificate - Included

Description

COURSE OUTLINE

MODULE 01

  • 1.1 Intro
  • 1.2 About Scheme
  • 1.3 Levels Of Qualifications
  • 1.4 Qualification Bodies
  • 1.5 The ITIL Foundation Certifcation Stubble

MODULE 02

  • 2.1 Service And Service Management ­Part 1
  • 2.2 Service And Service Management ­Part 2
  • 2.3 Service Management Processes­ Part 1
  • 2.4 Service Management Processes­ Part 2
  • 2.5 Service Management Best Practices And Summary

MODULE 03

  • 3.1 Service Management Practices
  • 3.2 Why ITIL
  • 3.3 The Service Lifecycle

MODULE 04

  • 4.1 Service Strategy Purpose And Objectives
  • 4.2 Service Strategy Scope
  • 4.3 Business Value Stubble
  • 4.4 Key Principles ­Part 1
  • 4.5 Key Principles­ Part 2
  • 4.6 Service Stragey Processes

MODULE 05

  • 5.1 Service Design Purpose And Objectives
  • 5.2 Scope Of Service Design
  • 5.3 Business Value Service Design
  • 5.4 Service Design Key Principles
  • 5.5 Service Design Processes­ Part 1
  • 5.6 Service Design Processes ­Part 2
  • 5.7 Service Design Processes­ Part 3
  • 5.8 Service Design Processes ­Part 4

MODULE 06

  • 6.1 Service Transition Purpose And Objectives
  • 6.2 Service Transition Scope And Business Value
  • 6.3 Service Transition Key Principles
  • 6.4 Service Transition Processes ­Part 1
  • 6.5 Service Transition Processes­ Part 2
  • 6.6 Service Transition Processes­ Part 3
  • 6.7 Service Transition Processes­ Part 4

MODULE 07

  • 7.1 Intro To Service Operation
  • 7.2 Service Operation Basic Concepts
  • 7.3 Service Operation Processes ­Part 1
  • 7.4 Service Operation Processes­ Part 2
  • 7.5 Service Operation Access Management
  • 7.6 Service Operation Functions

MODULE 08

  • 8.1 Continual Service Improvement Purpose Objectives AndScope
  • 8.2 Continual Service Improvement Key Principles
  • 8.3 Continual Service Improvement Processes

MODULE 09

  • 9.1 SMT
  • 9.2 SMT Service Automation
  • 9.3 SMT Service Analytics

MODULE 10

  • 10.1 How It All Fits Together
  • 10.2 Outro



Questions and answers


No questions or answers found containing ''.


MAT asked:

Hi is this ITIL® Foundation v3 Online Training still available?

Answer:

We have updated it to the latest ITIL v4 - If you purchase this course, you will be automatically subscribed to the latest ITILv4 Course.

This was helpful. Thank you for your feedback.

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.