Telephone Sales and Support Course - Level 3 CPD
Course Pride
CPD Course, Free CPD Digital Certificate included, Final Exam included, 24/7 Access, Tutor Support and More
- Online
- 70 hours · Self-paced
- Certificate(s) included
- 7 CPD points
- Tutor support
Great service
...of a Typical Sales Call • Outbound Vs. Inbound Calls • Effective Communication • Listening Actively • Note Taking and Feedback • Buying Signals • Asking Questions • Remaining Objective • Call Summaries and the Next Step Sales Techniques • Neuro-Linguistic Programming (NLP)
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