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IT Support Engineer - Complete Career Development Program cover image

IT Support Engineer - Complete Career Development Program
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Career Development Program | CV + Portfolio Help | Certification | Lifetime Access | 100% Money-Back Guarantee

Summary

Price
£279 inc VAT
Or £46.50/mo. for 6 months...
Study method
Online
Course format
Video
Duration
90 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
300 CPD hours / points
CPD What's this?
Certificates
  • CPD Accredited Free PDF Certificate - Free
Additional info
  • Tutor is available to students

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Overview

Step confidently into a thriving career with our IT Support Engineer - Complete Career Guided Program.

As businesses increasingly rely on technology, the role of IT Support Engineers has become essential to maintaining smooth operations, resolving technical issues, and ensuring productivity. Currently, the IT support field is experiencing steady growth, with roles projected to increase by 15% over the next five years. In the UK, an IT Support Engineer typically earns between £25,000 and £40,000 annually, with experienced professionals and specialists earning even more.

Our program is crafted to equip you with crucial IT support skills, focusing on troubleshooting, system administration, and network maintenance. You’ll gain in-depth knowledge of essential technologies, including CompTIA certifications, network fundamentals, and cybersecurity essentials. Additionally, the program provides training on key tools and platforms used in IT support environments, such as Windows and Linux, and foundational skills in networking, troubleshooting, and data protection.

Alongside your core learning, you’ll have access to over 3,500 courses to broaden your expertise across various areas of IT and keep up with evolving industry trends. This comprehensive program ensures you’ll have the skills, certifications, and confidence needed to advance as a proficient IT Support Engineer in today’s dynamic tech landscape.

The program covers a wide range of courses, here’s a list for you:

  • Course 01: Certificate in IT Support Technician at QLS Level 3
  • Course 02: IT Administration and Networking
  • Course 03: Start an IT Asset Department
  • Course 04: Building Your Own Computer
  • Course 05: Computer Science With Python
  • Course 06: Excel for Office Administrator
  • Course 07: Internet of Things
  • Course 08: Web Application Penetration Testing Course
  • Course 09: Google Cloud for Beginners
  • Course 10: MySQL Database Development Mastery
  • Course 11: Microsoft Azure Cloud Concepts
  • Course 12: Azure Machine Learning
  • Course 13: Cyber Security Incident Handling and Incident Response
  • Course 14: CompTIA Network+ Certification (N10-007)
  • Course 15: CompTIA CySA+ Cybersecurity Analyst (CS0-002)
  • Course 16: Learn Ethical Hacking From A-Z: Beginner To Expert
  • Course 17: CompTIA IT Fundamentals ITF+ (FCO-U61)
  • Course 18: CISRM – Certified Information Systems Risk Manager
  • Course 19: Quick Data Science Approach from Scratch
  • Course 20: Project on Deep Learning - Artificial Neural Network
  • Course 21: Deep Learning Neural Network with R
  • Course 22: Cyber Security Awareness Training
  • Course 23: CompTIA A+ (220-1001)
  • Course 24: Computer Networks Security from Scratch to Advanced
  • Course 25: IT For Recruiters
  • Course 26: Career Development Plan Fundamentals
  • Course 27: CV Writing and Job Searching
  • Course 28: Networking Skills for Personal Success
  • Course 29: Ace Your Presentations: Public Speaking Masterclass
  • Course 30: Decision Making and Critical Thinking

Enrol today and secure your success now!

Career Guided Program At A Glance:

Our Career Guided Program is crafted to ensure you achieve career success. Here’s how it works:

  • Sign Up for the Programme – Gain access to 30 in-depth courses tailored to excel in the field.
  • CV Building Support– After completing this course, we will also assist you in crafting a perfect CV.
  • LinkedIn Profile Optimisation: Get a professionally revamped LinkedIn profile to attract more recruiter attention.
  • Learn at Your Own Pace – With lifetime access to all course materials, you can study and earn your certification whenever it suits you.
  • Core Course Content: Gain full & lifetime access to all career path courses, providing a strong foundation in your professional field.
  • Certification: CPD Accredited certificates for each completed course, available in both PDF and hard copy.
  • Money-Back Guarantee – Your investment is risk-free, ensuring peace of mind as you take the next step in your career development.

Certificates

CPD Accredited Free PDF Certificate

Digital certificate - Included

CPD

300 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Courses we will provide once you enrol in the programme :

Our comprehensive program brings together a range of courses designed to provide a solid foundation in IT support, network administration, and essential technical skills. Beginning with core training like the Certificate in IT Support Technician at QLS Level 3** and **CompTIA IT Fundamentals (ITF+)**, the curriculum builds essential knowledge for those seeking entry into the IT field or looking to solidify foundational skills.

For networking and systems administration, courses like **CompTIA Network+ Certification (N10-007)**, **IT Administration and Networking**, and **Computer Networks Security from Scratch to Advanced** introduce critical concepts and practical skills for managing and securing IT infrastructure. Moving into cloud and advanced computing, modules such as **Microsoft Azure Cloud Concepts** and **Google Cloud for Beginners** expand knowledge on cloud environments, while **MySQL Database Development Mastery** and **Building Your Own Computer** offer hands-on insights into database management and computer hardware essentials.

With growing importance placed on cybersecurity, courses including **Cyber Security Awareness Training** and **CompTIA CySA+ Cybersecurity Analyst** cover modern cyber practices, including incident handling and web application security. The program also provides advanced insights into **Deep Learning** and **Machine Learning** with **Python** and **Azure Machine Learning** for those interested in data science and AI.

The program extends beyond technical skills, emphasizing career readiness with modules such as **Career Development Plan Fundamentals**, **CV Writing and Job Searching**, and **Networking Skills for Personal Success** to help candidates confidently step into professional environments. With this comprehensive curriculum, you’ll gain both the technical foundation and professional development skills to thrive in IT support and beyond.

Who is this course for?

  • Aspiring IT Support Engineers: Individuals looking to begin a career in IT support, troubleshoot tech issues, and assist users across various technical platforms.
  • Career Changers: Professionals from other fields seeking to move into the IT industry and build foundational skills in system administration, networking, and technical support.
  • Recent Graduates: Those with degrees in IT, computer science, or related fields who want to specialize in support engineering and secure a role in the IT sector.
  • Current IT Professionals: Technicians, helpdesk support agents, or junior IT staff aiming to deepen their knowledge and advance their roles to more technical positions.
  • Small Business Owners: Entrepreneurs managing their own IT environments who want to develop self-sufficient technical skills to handle routine support needs efficiently.

Requirements

This programme has no formal entry requirements. Any UK resident aged 18 or older can sign up, but you'll need basic English language skills, computer proficiency, and a valid UK work permit to enrol.

Career path

  • IT Support Technician - £20,000 - £30,000
  • Helpdesk Support Analyst - £18,000 - £28,000
  • Desktop Support Engineer - £24,000 - £35,000
  • Network Support Engineer - £30,000 - £45,000
  • IT Support Engineer - £25,000 - £40,000
  • Technical Support Specialist - £25,000 - £38,000

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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