Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM)
4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
Summary
- 4 Certificates - Free
- Reed Courses Certificate of Completion - Free
- CPD Accredited Certificate - £5
- Tutor is available to students
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Overview
Get instant access to your Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) Bundle course. Study online, track your progress, and learn new skills, from wherever you are.
Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM)
- Latest Update
- 14-Day Money Back Guarantee
- 04 Courses Bundle
- CPD Accreditation
- FREE MCQ EXAM + Unlimited Retakes
Imagine the scenario - you are purchasing several courses of your interest separately vs you are getting all these courses together in a BUNDLE. Which one would be more convenient in terms of both ease and money? Yes, it’s the BUNDLE one. Therefore, we have created this Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) bundle for learners like you.
This Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) is composed of a TOTAL OF 04 COURSES. The courses in this Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) have been selected carefully keeping your need and interest in mind.
The following courses are included
- Course 01: Customer Service Diploma Level 2 & 3
- Course 02: Customer Relationship Management (CRM)
- Course 03: Business Administration
- Course 04: Effective Communication Skills
When you study one course you might feel the need of another course to understand a particular topic better! These courses complement each other. Our Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) is such a course where you will find close connections with one course to another.
Moreover, with this Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) course you will be able to maximise your career prospects through a customised journey whether you are seeking for new opportunities or updating your knowledge and skills in the relevant field. This Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) could be the vital cog in your career wheel moving toward success.
Enrolling in this Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) course will allow you to grab the opportunity to get free pdf certificates for all the courses included in this bundle. So, without any further delay, take this exclusive Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) and start experiencing a positive impact in your personal and professional life.
Special Features of this Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) course
- Entirely free PDF certificates from REED as well us after completing this Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM)
- You can study this Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) course at your convenient time with unlimited access
- CPD certificates are available for all the courses included in this Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) bundle with a minimum price
Certificates
4 Certificates
Digital certificate - Included
Note: Since you will get 1 auto-generated certificate from reed, you need to order certificate (for free) as soon as you complete the course to obtain the certificates of other courses.
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
CPD Accredited Certificate
Digital certificate - £5
CPD Accredited Certificate in PDF format from Training Edge after a successful completion. You have to spend only $5 to get a PDF format of this certificate.
Course media
Description
Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM)
We are committed to provide high-quality courses with an affordable price to everyone. This Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) course is no different in this regard. We updated the course contents so that you get the latest insights in the relevant fields.
Like other courses, the courses included in this Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) are developed carefully by the industry experts to make it a premium learning package. So, what’s stopping you from becoming a valuable member in this one of a kind learning journey with this Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM)?
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Course 01: Customer Service Diploma Level 2 & 3
- Module 1: An Overview of Customer Service
- Module 2: Strategies for Understanding Your Customers
- Module 3: The Customer-Focused Organisation
- Module 4: Creating Customer Service Strategy
- Module 5: Training & Development for Effective Customer Service
- Module 6: Building Strong Relationship With Customers
- Module 7: Communication in Customer Service
- Module 8: Handling Complaints
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Course 02: Customer Relationship Management (CRM)
- Module 1: An Overview of CRM
- Module 2: Understanding CRM Software
- Module 3: Understanding Traditional and Social CRM
- Module 4: Customer Lifecycle Management
- Module 5: Sales Funnel
- Module 6: Measuring CRM
- Module 7: Customer Engagement Management Strategies
- Module 8: How to Improve Customer Engagement
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Course 03: Business Administration
- Module 1: An Overview of Business Administration
- Module 2: Understanding Administrative Management
- Module 3: Human Resource Management
- Module 4: Performance Management
- Module 5: Resource Management
- Module 6: Understanding Leadership and Management
- Module 7: Risk Management
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Course 04: Effective Communication Skills
- Module 1: Nature and Scope of Communication
- Module 2: Communication Barriers
- Module 3: Listening Skills
- Module 4: Oral Communication
- Module 5: Presentation Skills
- Module 6: Non-verbal Communication
- Module 7: Written Communication
- Module 8: Feedback and Counselling Skills
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CPD Accredited Certificate
This Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) will ensure a verified CPD Accredited Certificate in PDF format from Training Edge after a successful completion. You have to spend only $4.99 to get a PDF format of this certificate.
Buying for Your Team?
You can buy this Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) Bundle course for your colleague or members of your team by simply adding the Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) Bundle course to the basket. You can add the student's details and a message at checkout.
Refund Policy
This Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) Bundle course is backed by a 14-day refund policy. If you're not completed satisfied, simply request a refund through your dashboard.
Who is this course for?
Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM)
This Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) is perfect for learners looking for several similar courses at one place with an affordable price. You can take this Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) bundle Whether you are a student, young professional, or seasoned professional.
Requirements
Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM)
There are no formal requirements to enrol in this Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) course. We expect you to be a great enthusiast for learning and thus increasing your knowledge and skills.
Career path
This Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) course is not a direct entry for any job. However, with the knowledge and skills you will gain from this Customer Service Diploma Level 2 & 3 & Customer Relationship Management (CRM) course will widen your opportunities in the job sector.
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Provider
The online learning environment Training Edge is a place where students may go to study. This platform's first objective is to create a continually growing community of eager learners rather than just giving formulaic education. With a focus on preparing students for the future, Training Edge provides excellent training developed by skilled instructors. The carefully crafted compact courses make it simple for learners to pick up new skills.
Future improvement is facilitated through Training Edge. There are only a few clicks required if you want to become a part of this community of influencers and learners.
Our Vision
We believe that there should be a scope of boundless quality learning for all. we are working to make online learning easy and affordable for everyone who wants to enhance their knowledge and employment skills in their desired working arena.
We aspire to create a community of exceptional, well-trained learners who will guide the following generation toward a better future.
Our Mission
Our goal is to give you modern learning materials for developing adaptable skills. It will make you more competitively capable. With a committed student support desk, an excellent curriculum, successful marketing, and ongoing research and development, we hope to become the premier provider of online courses you can trust at all times.
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
