Professional Customer Service Skills
Kent Trainers
Tailored in-house training for up to 12, delivered at your premises, a nearby venue or online.
- New course!
- Onsite
- 1 day · Full-time
- Certificate(s) included
- Tutor support
Customer service can be a notoriously challenging environment. While speaking directly to customers has its rewards, customer service personnel can also face complaints and abuse, and situations where an answer isn’t forthcoming. Performing this role effectively means managing ex
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