Professional Customer Service Skills
Kent Trainers
Tailored in-house training for up to 12, delivered at your premises, a nearby venue or online.
- New course!
- Onsite
- 1 day · Full-time
- Certificate(s) included
- Tutor support
...help to improve your quality of service. What content will the course cover? Being positive with your customers Understanding attitude as a driver for behaviour Learn how to make positive first impressions and build rapport Being aware of how non-verbal communication can be interpreted
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