Receptionist - Complete Career Development Program

Compliance Central

CPD Accredited PDF Certificate

Digital certificate - Included

MCQ / Assessment

Included in course price

Courses we will provide once you enrol in the programme :

The Receptionist Complete Career Guided Program is a thorough, multi-dimensional course tailored for individuals seeking a strong foundation in office administration and reception skills. This program begins with essential training in receptionist and administrative functions, covering Master Receptionist Skills and Office Admin & Receptionist Essentials to ensure proficiency in managing front-desk operations, organizing tasks, and facilitating smooth office functions.

Participants will build core office skills, including Document Control and Office Skills, learning to efficiently manage and organize information within a professional setting. A strong emphasis is placed on mastering the Microsoft Office Suite, with specialized modules in Excel for Office Administrators, Word, PowerPoint, Outlook Tips and Tricks, and Access Tables and Queries. This skill set enables participants to handle data, create reports, and deliver presentations effectively—critical competencies in today’s digital workplaces.

Customer service and communication are crucial to any administrative role, and the program includes a Customer Service Diploma along with Effective Communication Skills to ensure interactions with clients and colleagues are positive and productive. Enhancing productivity is also a focal point, with courses on Time Management, Critical Thinking, Problem Solving, and Decision Making, as well as Anger Management and Conflict Resolution to prepare individuals for handling workplace challenges calmly and efficiently.

For those managing data and documentation, the Certificate in Data Entry & Management and Information Management modules provide comprehensive training in data handling, making it easy to organize and retrieve critical information. Professional development is integral to the program, with training in Business Writing, Team Management, Leadership and Management Essentials, Networking Skills for Personal Success, and CV Writing to support career growth and professional presentation.

The program also offers advanced communication skills training, including Conversation Virtually with Anyone, Ace Your Presentations: Public Speaking Masterclass, and 10 Soft Skills for the Workplace. These courses boost confidence and enhance interpersonal effectiveness, making graduates skilled communicators ready to excel in any office environment. Together, these modules form a well-rounded curriculum designed to build both technical and interpersonal skills, ensuring participants stand out in office administration and reception roles.

The Receptionist - Complete Career Guided Program is designed for those looking to start or advance their careers in the construction sector.

• Individuals looking to start a career as a Receptionist or Office Administrator
• Professionals seeking to improve their communication, organization, and customer service skills
• Career changers aiming to transition into an office-based role
• Recent graduates or school leavers interested in entry-level positions in administration
• Individuals aiming to build a foundation for future growth in administrative or managerial roles.

This programme has no formal entry requirements. Any UK resident aged 18 or older can sign up, but you'll need basic English language skills, computer proficiency, and a valid UK work permit to enrol.

• Customer Service Representative: £18,000 - £26,000
• Data Entry Clerk: £17,000 - £24,000
• Personal Assistant (PA): £25,000 - £35,000
• Document Controller: £23,000 - £35,000
• Legal Secretary: £20,000 - £32,000
• Administrative Assistant: £18,000 - £25,000
• Medical Receptionist: £18,000 - £24,000
• Executive Assistant: £30,000 - £45,000
• Office Manager: £28,000 - £40,000

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