Professional Development

Inspire London College Ltd

Level 5 Diploma in Professional Development

Digital certificate - £42

Level 5 Diploma in Professional Development

Hard copy certificate - £80

Quiz based assessment

Included in course price

Level 5 Diploma in Professional Development has 120 CPD Points.

Module 1 - Organisational Skills

This Professional Development module covers the following key topics:

• Examine current habits and routines that are not organised
• Learn to prioritise your time schedule and daily tasks
• Determine ways of storing information and supplies
• Learn to organise personal and work space
• Learn to resist procrastination
• Make plans to stay organised in the future

Module 2 - Self-Leadership

This Professional Development module covers the following key topics:

• Understand what self-leadership is
• Motivate yourself
• Set goals
• Reward yourself when positive things happen
• Think positively

Module 3 - Business Ethics

This Professional Development module covers the following key topics:

• Define and understand ethics.
• Understand the benefits of ethics.
• Create strategies to implement ethics at work.
• Recognise social and business responsibility.
• Identify ethical and unethical behaviour.
• Learn how to make ethical decisions and lead with integrity.

Module 4 - Civility in Workplace

This Professional Development module covers the following key topics:

• Define civility, understand its causes, and enumerate at least three of its behavioral indicators.
• Understand the costs of incivility, as well as the rewards of civility, within the workplace.
• Learn practical ways of practicing workplace etiquette.
• Learn the basic styles of conflict resolution.
• Learn skills in diagnosing the causes of uncivil behavior.
• Understand the role of forgiveness and conflict resolution.
• Understand the different elements of effective communication.
• Learn facilitative communication skills such as listening and appreciative inquiry.
• Learn specific interventions that can be utilized when there’s conflict within the workplace.
• Learn a recommended procedure for systematizing civil behavior within the workplace.

Module 5 - Business Acumen

This Professional Development module covers the following key topics:

• Know how to see the big picture
• Develop a risk management strategy
• Know how to practice financial literacy
• Develop critical thinking
• Practice management acumen
• Find key financial levers

Module 6 - Creative Problem Solving

This Professional Development module covers the following key topics:

• Understand problems and the creative problem solving process
• Identify types of information to gather and key questions to ask in problem solving
• Identify the importance of defining a problem correctly
• Identify and use four different problem definition tools
• Write concrete problem statements
• Use basic brainstorming tools to generate ideas for solutions
• Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
• Perform a final analysis to select a solution
• Understand the roles that fact and intuition play in selecting a solution
• Understand the need to refine the shortlist and redefine it
• Understand how to identify the tasks and resources necessary to implement solutions
• Evaluate and adapt solutions to reality

Module 7 - Interpersonal Skills

This Professional Development module covers the following key topics:

• Understand the difference between hearing and listening
• Know some ways to improve the verbal skills of asking questions and communicating with power.
• Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
• Identify the skills needed in starting a conversation.
• Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
• Understand how seeing the other side can improve skills in influencing other people.
• Understand how the use of facts and emotions can help bring people to your side.
• Identify ways of sharing one’s opinions constructively.
• Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
• Learn tips in making an impact through powerful first impressions.

Module 8 - Knowledge Management

This Professional Development module covers the following key topics:

• Understand the basic concept of knowledge management (KM)
• Identify the do’s and don’ts of KM
• Identify the KM live cycle
• Identify the new KM paradigm
• Identify the KM models
• Understand how to build a KM rational for your company
• Understand how to customise KM definitions
• Identify the steps to implementing KM in your organisation
• Identify tips for success
• Understand the advance topics in KM

Module 9 - Managing Workplace Anxiety

This Professional Development module covers the following key topics:

• Explore different types of workplace anxieties
• Learn to recognise symptoms and warning signs
• Determine ways of coping and managing problems
• Recognise common trigger and accelerants
• Learn the difference between anxiety and common nervousness

Module 10 - Negotiation skills

This Professional Development module covers the following key topics:

• Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
• Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
• Lay the groundwork for negotiation
• Identify what information to share and what to keep to yourself
• Understand basic bargaining techniques
• Apply strategies for identifying mutual gain
• Understand how to reach consensus and set the terms of agreement
• Deal with personal attacks and other difficult issues
• Use the negotiating process to solve everyday problems
• Negotiate on behalf of someone else

Module 11 - Stress Management

This Professional Development module covers the following key topics:

• Identify the best approach to a stressful situation (Alter, Avoid, or Accept)
• Understand what lifestyle elements you can change to reduce stress
• Use routines to reduce stress
• Use environmental and physical relaxation techniques
• Better cope with major events
• Use a stress log to identify stressors and create a plan to reduce or eliminate them

Module 12 - Time Management

This Professional Development module covers the following key topics:

• Plan and prioritise each day’s activities in a more efficient, productive manner
• Overcome procrastination quickly and easily
• Handle crises effectively and quickly
• Organize your workspace and workflow to make better use of time
• Delegate more efficiently
• Use rituals to make your life run smoother
• Plan meetings more appropriately and effectively

Certificate

Upon successfully passing the course, Learner needs to pay for CPD Accredited Certificate of Completion either in PDF format or Hardcopy From ILC.

CPD Accredited Certificate of Completion (PDF format) = £42

CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges £15 = £80

Professional Development

This course is recommended for individual who are looking to improve their organisational skills for professional development. Same alike, business owners and managers can take this course for their employees professional development

Professional Development

There is no specific requirement for this course as long as you are above 18 years of age and knows the basic English language.

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