Performance Management

Classroom based course with study materials, lecturer support and CPD Hours included

London Training For Excellence


£3,960 inc VAT
Study method
Online, self-paced
5 Days
No formal qualification
Additional info
  • Tutor is available to students

1 student enquired about this course

Add to basket or enquire

Enquire now


Performance Management is much wider than simple performance appraisal. It refers to activities, tools, processes, and programmes that manage the performance of individual employees, teams, departments, and other organizational units. This course will equip you with the knowledge and skills needed to bring the best out in your people and ensure that organisational and individual goals are met in an effective and efficient manner.


Module 1 - Effective performance management

  • Defining performance management
  • HR processes which facilitate performance management
  • Organisational objectives, team and individual performance
  • Continuous organisational and individual improvement and development
  • The benefits of developing an LTD organisation
  • Defining an effective performance appraisal

Module 2 - Performance management tools

  • Job descriptions aligned with organisational goals
  • Developing key performance indicators and SMART objectives
  • Giving and receiving feedback
  • Gathering, reporting and using 360 degree feedback
  • Creating a performance balanced scorecard
  • Coaching for performance
  • Managing stress

Module 3 - Conducting an effective performance appraisal

  • Clarifying the purpose of a performance appraisal
  • Preparing for, managing and following up performance appraisal meeting
  • Career planning
  • Personal development plans (PDP) and continuous professional development (CPD)

Module 4 - Managing poor performance

  • Developing a positive manager / subordinate relationship
  • Identifying poor performance and reasons behind it
  • Dealing with poor performance
  • Performance Improvement Plans (PIP)
  • Managing conflict
  • Using the organisation’s discipline policy

Module 5 - Benchmarking your organisation\'s performance

  • The value of benchmarking against other organisations
  • How to benchmark
  • Acting to bring about positive change
  • Evaluation of your organisation using the SWOT and PESTLE models

Rating and reviews

There haven't been any reviews for this course yet.

Leave a review