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Mastering Key Performance Indicators
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In this course we assess each 11 KPIs for their effectiveness and applicability.

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
1.7 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free

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Overview

In this course we test the claim, put forward by Forbes Magazine, that there are only 11 KPIs that any organisation needs to operate effectively.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

1
section
7
lectures
1h 40m
total

Course media

Description

The idea that there are only 11 Key performance indicators that any organisation needs to operate effectively is one put forward by Forbes magazine in a 2023 article. This is a brave statement given the wide range of products and services offered to widely differing customers and markets by companies with different operating models.

In this course we test that claim, assessing each of the 11 KPIs put forward by Forbes Magazine for their effectiveness and applicability. We analyse the performance measures in the categories of operational metrics; market and customer metrics, employee metrics and financial metrics, and we introduce other performance measures which businesses find useful.

At the same time, we need to avoid the danger of having too many KPIs. Then the workload of collection and analysis becomes too heavy, and we end up with too much information to make effective decisions.

A relatively small selection of KPIs that work for your business is the optimal outcome. In this course, we seek to identify the most useful KPIs for all types of business.

The aims of the course are to:

• To analyse the 11 "essential" business KPIs proposed by Forbes Magazine to assess their effectiveness and applicability.


• To identify the most useful business KPIs in the categories of operational metrics; market and customer metrics, employee metrics and financial metrics


• To identify 11 KPIs that can be used by all businesses to drive improvement and to support decision-making

Who is this course for?

Business managers and owners

Accountants and finance professionals

Students of business management

Requirements

There are no pre-course requirements

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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