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Managing Problem Solving
TPT Consultancy & Training Ltd

CQI/IRCA approved course, study in your own time.

Summary

Price
£900 inc VAT
Or £75.00/mo. for 12 months...
Study method
Online
Duration
3 days · Self-paced
Access to content
1 year
Certification
Managing Problem Solving
Professional certification What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

This course will provide practical skills development of the fundamental tools, techniques and structured methodologies for problem solving. Delegates will leave the course with the capability to lead a problem-solving team in the application of the key tools within a small scope business problem or task, and to lead the development of robust and sustainable solutions.

Certification

Managing Problem Solving

Description

This course will enable you to ensure customer and stakeholder requirements are part of the scoping of problem-solving activities and lead a team to develop standard responses to contain problems and reduce impact to customers/stakeholders. List key tools and techniques to assess and mitigate risk in the initial stages of problem understanding and the deployment of solutions, including but not limited to risk matrix, FMEA, PDPC and mistake proofing. Lead a team to generate ideas for solutions using idea generation techniques including but not limited to silent idea generation and structured idea generation.

Who is this course for?

This course is aimed at those managing problem solving and requiring knowledge of the use of fundamental problems solving tools supporting customer and stakeholder needs.

Requirements

We recommend that you complete FD102: Introduction to Problem Solving prior to this course.

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.