Managing Customer Excellence
CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
Summary
- Digital certificate - Free
- Hard copy certificate - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩
[Updated 2025]
Imagine being the person who helps create a safe and supportive environment for students, where they can thrive both in and out of the classroom. As a School Welfare Officer, you’ll play a vital role in ensuring that students are healthy, happy, and ready to learn. With schools placing more focus on mental health, safety, and well-being, the demand for School Welfare Officers is on the rise. By 2025, job opportunities in this field are expected to increase by 12%, meaning there are plenty of chances to step into this rewarding career.
Our School Welfare Officer Training - CPD Certified Advanced Diploma is designed to give you all the knowledge you need to succeed in this growing industry. You’ll learn everything from safeguarding children and promoting equality, to managing serious behavioural issues and creating a positive school culture. The course covers important topics like child health and safety, special needs support, and working with families to ensure students’ well-being.
In this role, you’ll help shape a safe and inclusive school environment, working closely with parents and school staff. A School Welfare Officer in the UK can expect to earn between £20,000 and £30,000 a year, depending on experience and location. As schools continue to focus more on student welfare, the need for skilled School Welfare Officers will only grow, offering you more opportunities in the future.
Are you ready to make a difference in students' lives? Enrol today and start your journey toward becoming a School Welfare Officer.
Key Features
- CPD Accredited Managing Customer Excellence Course
- Instant e-certificate
- Fully online, interactive Managing Customer Excellence course with audio voiceover
- Self-paced learning and laptop, tablet, smartphone-friendly
- 24/7 Learning Assistance
- Discounts on bulk purchases
Free Gifts with this Managing Customer Excellence
- Organisational & Communication Ciourse
Enrol now in this Managing Customer Excellence course to excel!
Certificates
Digital certificate
Digital certificate - Included
Once you’ve successfully completed your course, you will immediately be sent a FREE digital certificate.
Hard copy certificate
Hard copy certificate - Included
Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
CPD
Course media
Resources
- Training Express - download
Description
Managing Customer Excellence
- Module 01: Introduction to Customer Service
- Module 02: Characteristics of Good Customer Service
- Module 03: Customer Relationship Management
- Module 04: Communicate with Customers
- Module 05: Handling Customer Complaints
- Module 06: Problem-Solving Over Phone
- Module 07: Improving Customer Service
Learning Outcomes of Managing Customer Excellence
By the end of the Managing Customer Excellence course, learners will be able to:
- Customer Needs Analysis
- Boost Customer Excellence
- Understand the components of Customer Relationship Management (CRM)
- Learn High standard customer service
- Maintain Telephone etiquette
Accreditation
All of our courses are fully accredited, including this Managing Customer Excellence Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Managing Customer Excellence.
Certification
Once you’ve successfully completed your Managing Customer Excellence Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Managing Customer Excellence Course certification has no expiry dates, although we do recommend that you renew them every 12 months.
Who is this course for?
This Managing Customer Excellence Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Managing Customer Excellence Course is ideal for:
This Managing Customer Excellence course is ideal for those who are looking to secure a role in the following fields:
- Sales Representatives
- Retail
- Telemarketers
- Front Desk Receptionists
- Managing Customer Excellence
- Customer service management
- Customer Account Advisor
- Customer Account Executive
- Customer Accounts Advisor
- Customer Consultant
- Customer Administrator
- Customer Coordinator
- Customer Care
- Customer Support
Also anyone looking for the following courses can be benefited from our course too.
- Level 2 Certificate in Principles of Customer Service
- Level 3 Certificate in Principles of Customer Service
- Level 3 Diploma in Customer Service (RQF)
- Certificate in Know Your Customer & Customer Due Diligence
Requirements
Learners do not require any prior qualifications to enrol on this Managing Customer Excellence Course. You just need to have an interest in Managing Customer Excellence Course.
Career path
After completing this Managing Customer Excellence Course you will have a variety of careers to choose from. The following job sectors of Managing Customer Excellence Course are:
- Customer Care Operator
- Customer Care Representative
- Receptionist
- Medical Receptionist
- Customer Service Manager
- Restaurant Manager
- Customer Account Administrator
Questions and answers
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Provider
Training Express is a premier course provider in the UK, trusted by over 1,000,000 students and 10,000 business partners worldwide. Established by a dedicated team of experts, we specialise in delivering accredited certification and training designed to enhance organisational performance across various sectors and industries. Our comprehensive courses focus on promoting high standards of food hygiene, business wellbeing, and workplace safety.
Our fully branded corporate training solutions have helped over 10,000 businesses reach their goals since our inception. As our learning community grows, we remain committed to providing free digital accredited certificates that support our students' success in their professional lives.
Why Training Express?
- 1,000,000 Students
- 10,000 Business Partners
- 5,000+ Accredited Courses
At Training Express, we develop interactive video-based online courses tailored to meet the critical training needs essential for business success.
Corporate Training Offerings:
- Admin Dashboard
- Dedicated Business Dashboard
- Downloadable Business Account Brochure
- Course Assigning to Individual or Group
- Full Analytical Reporting & User Management
- Dedicated Account Manager
- Instant Certification & Validation
- 24/7 Expert Support & Customer Service
Accreditations and Memberships:
- CPD UK Accredited
- CPD Quality Standards Accredited
- The Quality Licence Scheme (QLS) Endorsement
- Institute of Hospitality Endorsement
- Memberships: ROSPA, UKRLP, AOHT
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
