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ITIL® Practitioner Exam

e-Careers

Summary

Price
£350 inc VAT
Finance options

Flexible payment options available - study from as little as £38.89 a month with 0% interest...

Study method
Online
Duration
1 year · Self-paced
Certification
ITIL v2 Practitioner
Professional certification What's this?
Additional info
  • Exam(s) / assessment(s) is included in price

Overview

ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL® framework to support your business’ objectives. It is the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM) and hold the Foundation certification. Pass the exam to become certified as an ITIL® Practitioner and build your knowledge before moving into the ITIL® Intermediate modules.

Certification

ITIL v2 Practitioner

Axelos (accredited by PEOPLECERT) logo

Description

Passing the ITIL® Practitioner Exam proves you have the following skillset:

  • Prove your knowledge of how to introduce, apply and adapt ITIL® within a business or organisation.
  • Get confident with the new practical techniques that will help you make a positive difference in a workplace.
  • Learn how to leverage Continual Service Improvement (CSI) to maximise th benefits of ITIL® and make a measureable impact.

Exam Format

  • Multiple choice examination questions
  • 40 questions
  • 28 marks required to pass (out of 40 available) - 70%
  • 135 minutes' duration
  • Open book

Who is this course for?

It is the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM) and hold the Foundation certification.

Requirements

In order to take the ITIL® Practitioner exam, you need to hold ITIL® Foundation certification.

Career path

Once you have completed the ITIL® Practitioner, you will be able to go onto the ITIL® Intermediate modules and go further into the ITIL® Service Lifecycle. The career path that this is best suited to is IT Service Management (ITSM) and the number of roles this industry holds.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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