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IT Support Training : Introduction to IT Support

Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access

Texlearn Academy

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
1 student purchased this course

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Overview

The IT Support Technician course is designed to equip learners with the essential skills required to troubleshoot, maintain, and support computer systems and networks within an organization. This IT Support course typically covers a range of topics, including hardware and software installation, IT Support network setup, IT Support system security, and troubleshooting common issues. Students also learn how to manage IT Support operating systems like Windows, macOS, and Linux, as well as use diagnostic tools to resolve technical problems efficiently.

A strong emphasis is placed on customer service, as IT Support Technicians often interact with users to resolve issues. The IT Support course also introduces fundamental networking concepts, such as IP addressing, routers, switches, and VPNs, allowing students to assist with network-related problems. Additionally, learners are trained to identify and mitigate security threats like malware, phishing, and unauthorized access.

The IT Support course, students are prepared for entry-level positions in IT support, where they can assist with IT Support technical inquiries, perform system maintenance, and ensure the smooth operation of IT Support infrastructure. They may also pursue industry-recognized certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator, further boosting their career prospects in IT Support.

The IT Support Technician course and its curriculum overview have been professionally prepared by qualified teachers, much like the rest of our well-liked and distinctive courses. Enrol in the IT Support Technician course right away to give yourself the tools you need to succeed.

The IT Support Technician course is divided into several in-depth units, each of which covers a crucial element of earning that you can use in the job.

Since the IT Support Technician training program is self-paced, you may study whenever and wherever you choose using any internet-capable device. For all sorts of learners, this IT Support Technician course is perfect.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

5
sections
5
lectures
2h 1m
total

Course media

Description

Why Enrol on IT Support Technician with Texlearn Academy:

The following are some of the justifications for why you should study the IT Support Technician course:

  • Get Access to the IT Support Technician course through the online learning platform
  • Get 24/7 experienced tutor support
  • The IT Support Technician course is entirely online with high-quality course materials
  • Complete the IT Support Technician course 100% online from any internet-enabled device anywhere
  • A very flexible course deadlines with full Lifetime access to the IT Support Technician course

[Course Curriculum]

**IT Support Technician Course**

  • Module 01: Introduction to IT Support
  • Module 02: Hardware Fundamentals
  • Module 03: Operating Systems Overview
  • Module 04: Networking Basics
  • Module 05: Software Installation and Troubleshooting
  • Module 06: Help Desk Operations
  • Module 07: Cybersecurity Basics
  • Module 08: Cloud Computing Fundamentals
  • Module 09: Mobile Device Support

Certification

You will receive a course completion Certification if you complete the IT Support Technician course successfully.

When you apply for your preferred jobs, your IT Support Technician course certificate will enable you to stand out from the competition by adding new, interesting abilities to your CV.

Who is this course for?

This IT Support Technician course is perfect for professionals looking to expand their skill set and advance their careers as well as prospective students looking to expand their skill set.

You will get the information, knowledge, and techniques you need from this IT Support Technician to build your confidence and advance your professional growth.

Requirements

The IT Support Technician course from Texlearn Academy has no formal entry requirements. Students must meet the following requirements in order to enrol in the IT Support Technician course:

  • Have a strong desire to learn
  • Display a good understanding of the English language, and basic IT skills
  • Be over the age of 16

Career path

Here are several potential career paths for individuals pursuing a career in The IT Support Technician course:

  • IT Support Technician
  • IT Support Specialist
  • IT Support Engineer
  • IT Support Analyst
  • IT Support Manager
  • Remote IT Support Technician
  • IT Support Consultant
  • Senior IT Support Specialist
  • IT Support Coordinator

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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