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IT Support Technician, Course and Career Package

Online training leading to an IT Support Contract role placement through our recruitment partnership



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Finance options

Interest free finance options available

Study method
80 hours · Self-paced
Access to content
1 year
CompTIA A+
Professional certification What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
  • TOTUM card included in price What's this?

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We provide a IT Support career solution, providing online training in CompTIA A+, official exams and then a fast-tracked position with our IT contractor recruitment partner.


CompTIA A+

Awarded by CompTIA

Course media


Why do you need to study ?

IT has become one of the hardest careers to break into. Gone are the days when you could leave school as a 16 year old and walk into a trainee IT support job.

In an extremely competitive market, 99% of recruiters are now demanding accredited certifications as well as at least 1 years experience as well well !

So how do you solve this chicken and egg conundrum ?

The solution

ITonlinelearning, developed the IT Support training solution for individuals looking to embark in a career in IT.

  • We provide you with online training for the CompTIA A+ certification which is the gateway certification internationally for all careers within IT.
  • We provide the official CompTIA A+ examinations (worth £300) within the package to ensure that should you reject our partners contract opportunity, you are still best equipped to start your career in IT.
  • You get access to a "real person" tutor support
  • You get access to our Student Mentoring team for career, cv and interview advice.
  • On completion of the training we will submit you to our recruitment partner who are one of the largest IT contractors within the UK. Over the 5 years+ we have worked together, we have supplied them with 100's of new staff during this duration.
  • Candidates who decide the opportunity with our recruitment partner is not for them, will receive assistance from our recruitment team to help them find their own ideal opportunity.

Our recruitment partner works with some of the largest companies in the UK and IT Support staff in a number of cases are then offered permanent IT Support positions once their original contracts end. Hence, their need to continually recruit.

Once you have completed your online training, you will complete our internal online assessment and then be fast-tracked onto a 1 day formal assessment and interview by our partner. It is not a requirement of our recruitment partner that you have sat the CompTIA exams. However, we do recommend all students sit them at some point.

Providing you act in a professional manner, demonstrate the skills learned within your training and present yourself as somebody whom our partner would wish to present to their clients you will then be offered an opportunity to join them.

Contracts are typically an initial 3-6 months duration, although occasionally permanent positions are immediately available.

Initial salaries range from £18k-£22k pro-rata based on location and all candidates will be expected to have access to their own transport and for this reason, owning a driving licence is essential for this role. If you do not own a drivers licence we will utilise our own recruitment services to find other avenues for your first role in IT.

We offer finance terms up to 5 years for access to the program meaning it is affordable for most budgets.

Who is this course for?

  • You are serious about IT as career, but have not vocational qualifications or experience working in an IT role.
  • You are a graduate with an IT degree but no vocational certifications
  • You have experience working in IT which is now outdated (longer than 3 years ago)
  • You trained outside the UK and this training is not recognised within the UK job market


A desire to build an IT support career

Career path

  • IT Support
  • Desktop Support
  • Field Engineer
  • Network Engineer
  • 1st Line IT Support
  • 2nd Line IT Support

Questions and answers


Course rating


Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.