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In-company Hospitality courses

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    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The Customer Service Excellence course is designed to equip professionals with the skills and mindset necessary to provide outstanding service to customers. This program focuses on building a customer-centric approach, fostering effective communication, and developing strategies …
    Enquire for pricing
  • In-House Highfield Level 3 Award in Food Safety

    ENVESCA LTD
    Classroom or Virtual via Zoom or Teams for up to 10 people.
    • Onsite
    • 3 days · Part-time
    • Regulated qualification
    • Tutor support
    This Level 3 Food Safety course will provide you with a comprehensive understanding of food safety. It will also help you examine everyone’s different roles in establishing and maintaining high workplace standards. The course is designed to provide you with a detailed knowledge o …
    £2,970
  • Customer Service Conflict Resolution

    Hodos Training
    Classroom course to help you turning conflict into opportunities for customer satisfaction and loyalty.
    • Onsite
    • 1 day · Full-time
    • Tutor support
    The objective of this course is to: Provide participants with an understanding of the common causes of customer conflicts. To equip participants with effective communication skills and techniques to diffuse difficult situations with customers. To teach participants how to identif …
    £1,410
  • Customer Service Fundamentals

    Hodos Training
    Classroom course to help you learn the principles of customer service. Material, trainer support and final test included
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    What is excellent customer service? Excellent customer service goes beyond simply following the most effective methods, like respecting customers' time, staying positive, and providing helpful expertise. It also means consistently going above and beyond customers' expectations, …
    £760

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