Customer Service Diploma Level 2 & 3
Training Express Ltd
Free PDF & Hardcopy Certificates | Transcripts Available | Free Retake Exam | Lifetime Access
- 681 students
- Online
- 0.7 hours · Self-paced
- Certificate(s) included
- 10 CPD points
- Tutor support
...Management Module 06: Problem Solving Over Phone Module 05: Handling Customer Complaints Module 07: Improving Customer Service Module 01: Introduction Communicate with Customers Characteristics of Good Customer Service Customer Relationship Management Problem Solving Over Phone Handling
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