Principles of Customer Service Certificate RQF
NCC Home Learning
Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
- Online
- 12 months · Self-paced
- Regulated qualification
- Exam(s) included
- Certificate(s) included
- Tutor support
Great service
...modules Unit 1: Understand the customer service environment Unit 2: Principles of Business Unit 3: Resolving customers' problems and complaints Unit 4: Understanding customers and customer retention Unit 5: Understand how to monitor customer service interactions and feedback Unit
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