Customer Service & CRM Diploma Level 3 - CPD Certified
CPD Certified Course | FREE PDF Certificate | Tutor Support | Lifetime Access | Free Exam & Assessment
Compliance Central
Summary
- CPD Accredited PDF Certificate - Free
- CPD Accredited Hard Copy Certificate - £10.79
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Are you looking to enhance your Customer Service & CRM skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service & CRM will assist you in producing the best possible outcome by mastering the Customer Service & CRM skills.
The Customer Service & CRM course is for those who want to be successful. In the Customer Service & CRM course, you will learn the essential knowledge needed to become well versed in Customer Service & CRM.
Our course starts with the basics of Customer Service & CRM and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service & CRM course is intuitive and easy to understand.
Why would you choose the Customer Service & CRM course from Compliance Central:
- Lifetime access to Customer Service & CRM course materials
- Full tutor support is available from Monday to Friday with the Customer Service & CRM course
- Learn Customer Service & CRM skills at your own pace from the comfort of your home
- Gain a complete understanding of Customer Service & CRM course
- Accessible, informative Customer Service & CRM learning modules designed by expert instructors
- Get 24/7 help or advice from our email and live chat teams with the bundle
- Study Customer Service & CRM in your own time through your computer, tablet or mobile device.
- A 100% learning satisfaction guarantee with your Course
- Improve your chance of gaining in demand skills and better earning potential by completing the Customer Service & CRM
Certificates
CPD Accredited PDF Certificate
Digital certificate - Included
CPD Accredited PDF Certificate
CPD Accredited Hard Copy Certificate
Hard copy certificate - £10.79
CPD Accredited Hard Copy Certificate
Delivery Charge:
- Inside the UK: Free
- Outside of the UK: £9.99
CPD
Course media
Description
Curriculum Breakdown of the Customer Service & CRM Course
- Module 01: Introduction to Customer Relationship Management (CRM)
- Module 02: CRM Fundamentals
- Module 03: CRM Strategies
- Module 04: Data Analysis in CRM
- Module 05: CRM Databases
- Module 06: Deepening Customer Relationship
- Module 07: Handling Customer Complaints
- Module 08: Future of CRM
Who is this course for?
The Customer Service & CRM course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service & CRM. It is also great for professionals who are already working in Customer Service & CRM and want to get promoted at work.
Requirements
To enrol in this course, all you need is a basic understanding of the English Language and an internet connection.
Career path
The Customer Service & CRM course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service & CRM.
Questions and answers
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.