Skip to content

Business Administration and Customer Service Diploma

2 Courses Bundle Free PDF Certificate *|* Instant Access * | 100% Pass Rate| No Hidden Fees | Lifetime Access


Learning Point

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
3.9 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

1 student purchased this course

Add to basket or enquire

Overview

Business Administration and Customer Service Diploma

If you want to get in-depth knowledge of the Business Administration and Customer Service Diploma industry and help others as well as yourself, enroll in our thorough Business Administration and Customer Service Diploma course from Learning Point.

>> Instantly certificate download when you complete this Business Administration and Customer Service Diploma course >>

Learn all the necessary information from our excellent course, step-by-step, to become proficient in Business Administration and Customer Service Diploma. Enroll now immediately to make sure that your expertise of Business Administration and Customer Service Diploma expands beyond just concepts! This Business Administration and Customer Service Diploma course will help you distinguish yourself from the competition and perform more efficiently in your field of specialization. We will also offer specialists that will support and assist you if you need support with the Business Administration and Customer Service Diploma course. Therefore, add this Business Administration and Customer Service Diploma course to your cart to boost your career and personal development.

Study Mode:

This Business Administration and Customer Service Diploma course is carried out via online learning. Online learning is ideal if you need to adapt to work, family, or other commitments. It is also extremely beneficial should you simply wish to fast track your studies (and career) and not be locked into a timetable.

>> Advantages of this Business Administration and Customer Service Diploma course >>

  • 14 day money back guarantee to this Business Administration and Customer Service Diploma course.
  • Get instant access to this Business Administration and Customer Service Diploma course.
  • Learn Business Administration and Customer Service Diploma from anywhere in the world
  • Free e-Certificate will be provided instant after completed this Business Administration and Customer Service Diploma course
  • 24/7 Tutor Support will be provided for this Business Administration and Customer Service Diploma course
  • Lifetime Access for this Business Administration and Customer Service Diploma course

Curriculum

2
sections
2
lectures
3h 53m
total

Course media

Description

***** Course 01 *******

The curriculum of Business Administration course:

  • Module 1: An Overview of Business Administration
  • Module 2: Understanding Administrative Management
  • Module 3: Human Resource Management
  • Module 4: Performance Management
  • Module 5: Financial Management
  • Module 6: Resource Management
  • Module 7: Risk Management
  • Module 8: Business Communication
  • Module 9: Team Management
  • Module 10: Customer Relationship Management
  • Module 11: Stress Management at Work
  • Module 12: Time Management at Work

***** Course 02 *******

The curriculum of Customer Service Diploma course:

  • Module 1: An Overview of Customer Service
  • Module 2: Strategies for Understanding Your Customers
  • Module 3: The Customer-Focused Organisation
  • Module 4: Creating Customer Service Strategy
  • Module 5: Training & Development for Effective Customer Service
  • Module 6: Building Strong Relationship With Customers
  • Module 7: Communication in Customer Service
  • Module 8: Handling Complaints

Certificate of Completion

You will be able to obtain your free PDF certificate of completion after completing the Business Administration and Customer Service Diploma course.

Who is this course for?

Business Administration and Customer Service Diploma

The Business Administration and Customer Service Diploma course is ideal for those who are interested or already engaged in this sector.

Requirements

Business Administration and Customer Service Diploma

There are no prerequisites for this Business Administration and Customer Service Diploma course. Therefore, you can enroll in this Business Administration and Customer Service Diploma course without having any prior education or experience.

Career path

Business Administration and Customer Service Diploma

You can explore popular and in-demand careers in the field of Business Administration and Customer Service Diploma after completing this course.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.