Business Administration and Customer Service Diploma
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Summary
- Reed Courses Certificate of Completion - Free
- Tutor is available to students
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Overview
Business Administration and Customer Service Diploma
If you want to get in-depth knowledge of the Business Administration and Customer Service Diploma industry and help others as well as yourself, enroll in our thorough Business Administration and Customer Service Diploma course from Learning Point.
>> Instantly certificate download when you complete this Business Administration and Customer Service Diploma course >>
Learn all the necessary information from our excellent course, step-by-step, to become proficient in Business Administration and Customer Service Diploma. Enroll now immediately to make sure that your expertise of Business Administration and Customer Service Diploma expands beyond just concepts! This Business Administration and Customer Service Diploma course will help you distinguish yourself from the competition and perform more efficiently in your field of specialization. We will also offer specialists that will support and assist you if you need support with the Business Administration and Customer Service Diploma course. Therefore, add this Business Administration and Customer Service Diploma course to your cart to boost your career and personal development.
Study Mode:
This Business Administration and Customer Service Diploma course is carried out via online learning. Online learning is ideal if you need to adapt to work, family, or other commitments. It is also extremely beneficial should you simply wish to fast track your studies (and career) and not be locked into a timetable.
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- 24/7 Tutor Support will be provided for this Business Administration and Customer Service Diploma course
- Lifetime Access for this Business Administration and Customer Service Diploma course
Certificates
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
Curriculum
Course media
Description
***** Course 01 *******
The curriculum of Business Administration course:
- Module 1: An Overview of Business Administration
- Module 2: Understanding Administrative Management
- Module 3: Human Resource Management
- Module 4: Performance Management
- Module 5: Financial Management
- Module 6: Resource Management
- Module 7: Risk Management
- Module 8: Business Communication
- Module 9: Team Management
- Module 10: Customer Relationship Management
- Module 11: Stress Management at Work
- Module 12: Time Management at Work
***** Course 02 *******
The curriculum of Customer Service Diploma course:
- Module 1: An Overview of Customer Service
- Module 2: Strategies for Understanding Your Customers
- Module 3: The Customer-Focused Organisation
- Module 4: Creating Customer Service Strategy
- Module 5: Training & Development for Effective Customer Service
- Module 6: Building Strong Relationship With Customers
- Module 7: Communication in Customer Service
- Module 8: Handling Complaints
Certificate of Completion
You will be able to obtain your free PDF certificate of completion after completing the Business Administration and Customer Service Diploma course.
Who is this course for?
Business Administration and Customer Service Diploma
The Business Administration and Customer Service Diploma course is ideal for those who are interested or already engaged in this sector.
Requirements
Business Administration and Customer Service Diploma
There are no prerequisites for this Business Administration and Customer Service Diploma course. Therefore, you can enroll in this Business Administration and Customer Service Diploma course without having any prior education or experience.
Career path
Business Administration and Customer Service Diploma
You can explore popular and in-demand careers in the field of Business Administration and Customer Service Diploma after completing this course.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.