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Business Administration and Customer Service Diploma

2 Courses Bundle Free PDF Certificate *|* Instant Access * | 100% Pass Rate| No Hidden Fees | Lifetime Access


Learning Point

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
3.9 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

1 student purchased this course

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Overview

Business Administration and Customer Service Diploma

If you want to get in-depth knowledge of the Business Administration and Customer Service Diploma industry and help others as well as yourself, enroll in our thorough Business Administration and Customer Service Diploma course from Learning Point.

>> Instantly certificate download when you complete this Business Administration and Customer Service Diploma course >>

Learn all the necessary information from our excellent course, step-by-step, to become proficient in Business Administration and Customer Service Diploma. Enroll now immediately to make sure that your expertise of Business Administration and Customer Service Diploma expands beyond just concepts! This Business Administration and Customer Service Diploma course will help you distinguish yourself from the competition and perform more efficiently in your field of specialization. We will also offer specialists that will support and assist you if you need support with the Business Administration and Customer Service Diploma course. Therefore, add this Business Administration and Customer Service Diploma course to your cart to boost your career and personal development.

Study Mode:

This Business Administration and Customer Service Diploma course is carried out via online learning. Online learning is ideal if you need to adapt to work, family, or other commitments. It is also extremely beneficial should you simply wish to fast track your studies (and career) and not be locked into a timetable.

>> Advantages of this Business Administration and Customer Service Diploma course >>

  • 14 day money back guarantee to this Business Administration and Customer Service Diploma course.
  • Get instant access to this Business Administration and Customer Service Diploma course.
  • Learn Business Administration and Customer Service Diploma from anywhere in the world
  • Free e-Certificate will be provided instant after completed this Business Administration and Customer Service Diploma course
  • 24/7 Tutor Support will be provided for this Business Administration and Customer Service Diploma course
  • Lifetime Access for this Business Administration and Customer Service Diploma course

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

2
sections
2
lectures
3h 53m
total

Course media

Description

***** Course 01 *******

The curriculum of Business Administration course:

  • Module 1: An Overview of Business Administration
  • Module 2: Understanding Administrative Management
  • Module 3: Human Resource Management
  • Module 4: Performance Management
  • Module 5: Financial Management
  • Module 6: Resource Management
  • Module 7: Risk Management
  • Module 8: Business Communication
  • Module 9: Team Management
  • Module 10: Customer Relationship Management
  • Module 11: Stress Management at Work
  • Module 12: Time Management at Work

***** Course 02 *******

The curriculum of Customer Service Diploma course:

  • Module 1: An Overview of Customer Service
  • Module 2: Strategies for Understanding Your Customers
  • Module 3: The Customer-Focused Organisation
  • Module 4: Creating Customer Service Strategy
  • Module 5: Training & Development for Effective Customer Service
  • Module 6: Building Strong Relationship With Customers
  • Module 7: Communication in Customer Service
  • Module 8: Handling Complaints

Certificate of Completion

You will be able to obtain your free PDF certificate of completion after completing the Business Administration and Customer Service Diploma course.

Who is this course for?

Business Administration and Customer Service Diploma

The Business Administration and Customer Service Diploma course is ideal for those who are interested or already engaged in this sector.

Requirements

Business Administration and Customer Service Diploma

There are no prerequisites for this Business Administration and Customer Service Diploma course. Therefore, you can enroll in this Business Administration and Customer Service Diploma course without having any prior education or experience.

Career path

Business Administration and Customer Service Diploma

You can explore popular and in-demand careers in the field of Business Administration and Customer Service Diploma after completing this course.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.