Dealing with Difficult People (in-person training course)
Paradise Computing Ltd
One day, in-person, tutor-led training course in Northampton on Dealing with Difficult People in the workplace.
- Classroom
- 1 day · Full-time
- Tutor support
...control Three Different Behaviour Types Clarifying the difference between aggressive, assertive, and passive behaviour Recognising the effects of each type on yourself and others Tips towards assertiveness that help you keep control of yourself and situations Building Rapport Empathy Being
…