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Account management Training
Career Education

Massive Savings !! PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support

Summary

Price
£21 inc VAT
Study method
Online, On Demand
Duration
0.8 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
1 student purchased this course

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Overview

Account management is at the centre of sustainable growth, client satisfaction, and long-term success. This course provides a clear understanding of how account management strengthens relationships, builds loyalty, and maximises value from every client interaction. By focusing on strategic account management practices, this course explores how to maintain, retain, and grow accounts with precision. Learners will gain insights into account management frameworks, communication strategies, and performance monitoring techniques. With its emphasis on practical account management concepts, the training ensures participants develop the confidence to approach account management with structure, clarity, and measurable results.

Key takeaways:

  • Learn the fundamentals of account management and its strategic role.

  • Understand how account management supports retention and growth.

  • Explore account management tools for effective monitoring and planning.

  • Strengthen communication skills central to successful account management.

  • Recognise how account management links to client satisfaction and loyalty.

What You Gain Through Taking This Account Management Training From Career Education

  • A FREE PDF Certificate immediately after completion from reed
  • Access to the course resources for life
  • Complete tutor support is provided
  • Simple to understand and are taught by professionals
  • 24/7 Email and live chat assistance and guidance
  • Freedom to use any device, i.e. computer, tablet, or mobile phone, to access the course on your own schedule

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

1
section
11
lectures
0h 46m
total

    • 1: Module 1_ Account Management 06:00
    • 2: Module 2_ Customer Relationship Management (CRM) 04:00
    • 3: Module 3_ Negotiation Tactics 05:00
    • 4: Module 4_ Account Strategies 04:00
    • 5: Module 5_ Technology for Account Management 05:00
    • 6: Module 6_ Advertising Techniques 05:00
    • 7: Module 7_ Sales, Negotiation and Closing 05:00
    • 8: Module 8_ Customer Support Services 04:00
    • 9: Module 9_ Account Management Fundamentals 04:00
    • 10: Module 10_ Evaluating Performance 04:00
    • 11: Assessment -

Course media

Description

Account management is more than just administration; it is the systematic process of nurturing relationships and creating long-term value. This Account Management Training examines account management from multiple perspectives, including client retention, contract oversight, revenue growth, and communication excellence.

The course introduces proven account management strategies that enable professionals to streamline processes, anticipate client needs, and respond effectively. Learners will explore how account management involves balancing profitability with client satisfaction, ensuring that both sides achieve sustainable outcomes. Through structured modules, the training highlights account management tools that make monitoring performance, evaluating risks, and maintaining alignment with objectives much more efficient.

Participants will also gain an understanding of how account management supports cross-functional coordination, helping organisations meet targets without compromising client trust. By integrating account management techniques with analytical approaches, the course ensures a professional grounding in managing accounts across industries.

Certification

The free e-certificate will be instantly available to download for every student who completes the Account Management course successfully.

Who is this course for?

  • Professionals seeking to develop structured account management skills

  • Individuals transitioning into account management responsibilities

  • Managers overseeing client relationships and service delivery

  • Customer support professionals aspiring towards account management roles

  • Graduates aiming to specialise in account management functions

  • Sales staff wishing to refine their account management approach

  • Administrators looking to expand into account management operations

  • Anyone interested in strengthening their account management knowledge

Requirements

There are no official entry requirements for the Account Management, and it is available to all students.

Career path

  • Account Manager – £32,000

  • Key Account Executive – £35,000

  • Client Relationship Manager – £38,000

  • Account Director – £55,000

  • Strategic Account Manager – £50,000

  • Customer Success Manager – £40,000

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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