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  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    ...is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same level of impact on your success as a telemarketer as other factors …
    £420

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  • Practical C# Programming - London

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - West London
    • 3 days · Part-time or full-time
    • Certificate(s) included
    ...Mac (requires RDP) or TrainX will provide you with a PC for the duration of the course. The prerequisite for this C# London Course is a good level of IT literacy. Ideally, attendees should have programming experience in a high-level language such as COBOL, BASIC or similar. Experience …
    £1,495
  • Introduction to SQL - London

    TrainX
    Face-to-face classroom courses: practical hands-on exercises using actual SQL Server
    • Classroom - West London
    • 2 days · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...gain not just the key concepts and skills required but also effective ways to query and organise data. Using a live installation of Microsoft's SQL Server product with a balanced ratio of interactive discussions and lives hands-on exercises you'll quickly master selecting, ordering …
    £895
  • Agile Project Management (AgilePM®) Foundation

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 59 enquiries
    • Classroom - North West London
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...lifecycle and products Set up appropriate project teams Plan and run a facilitated workshop Model and prototype aspects of the solution Elicit, analyse, prioritise and manage requirements Create a timeboxed plan for a project Understand the importance of negotiation and collaboration …
    £1,104
  • Agile Project Management (AgilePM®) Practitioner

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 58 enquiries
    • Classroom - North West London
    • 4 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...lifecycle and products Set up appropriate project teams Plan and run a facilitated workshop Model and prototype aspects of the solution Elicit, analyse, prioritise and manage requirements Create a timeboxed plan for a project Understand the importance of negotiation and collaboration …
    £1,584
  • BCS Requirements Engineering | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 37 enquiries
    • Classroom - North West London
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...as part of a Training Passport, which includes the training and examinations for all four courses leading to the BCS Diploma in Business Analysis for only £3,495 + VAT. A Training Passport allows you to register for any of the dates on our public schedule, at a considerable …
    £1,194
  • BCS Modelling Business Processes | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 42 enquiries
    • Classroom - North West London
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...as part of a Training Passport, which includes the training and examinations for all four courses leading to the BCS Diploma in Business Analysis for only £3,495 + VAT. A Training Passport allows you to register for any of the dates on our public schedule, at a considerable …
    £1,194
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologiesâ„¢ assist individuals in crafting well-structured emails that are visually appealing …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...identify your unique learning needs and provide you with a highly personalised experience You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills You will be awarded a certificate of training on the day of the training …
    Save 34%
    £387 £595
    • Classroom - Central London
    • Full-time
    ...Improved safety for staff and customers. Lower stress and better conflict resolution. A safer, more respectful workplace culture. This course is designed for Individuals of all experience levels and seniority who interact with aggressive customers across various communication channels; …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...identify your unique learning needs and provide you with a highly personalised experience You will complete a Personal Development Plan during the course to map your progress and help embed your new skills You will be awarded a certificate of training on completion of the training day …
    Save 34%
    £387 £595
    • Classroom - Central London
    • Full-time
    We live in a ‘VUCA’ world – one filled with Volatility, Uncertainty, Complexity, and Ambiguity. In such an environment, emotional resilience is essential for boosting both personal well-being and professional success. Hamilton Mercer’s Service Methodologiesâ„¢ provide people …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologiesâ„¢ empower individuals to take ownership of complaints, adjust communication …
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    £387 £595
    • Classroom - Central London
    • Full-time
    Poor expectation management is a major contributor to workplace stress, customer dissatisfaction, and reduced productivity. Hamilton Mercer’s Service Methodologiesâ„¢ provide professionals with proven strategies to proactively manage customer expectations while building …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to develop the skills you’ll need to become a vital asset …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...identify your unique learning needs and provide you with a highly personalised experience You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills You will be awarded a certificate of training on the day of training This …
    Save 34%
    £387 £595
    • Classroom - Central London
    • Full-time
    ...practices and a compassionate service approach. Return on Investment Performance outcomes include: Increased confidence, boosting morale and ensuring best practices are consistently followed. A reduction in unnecessary escalations to managers. Being viewed by customers as a responsible …
    Save 34%
    £387 £595
    • 39 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...with a highly personalised experience You will complete a Personal Development Plan during the course to map your progress and help embed your new skills You will be awarded a CPD certificate on completion This course is designed for receptionists at all experience levels and seniority …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    ...identify your unique learning needs and provide you with a highly personalised experience You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills You will be awarded a certificate of training on the day of training Medical …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...identify your unique learning needs and provide you with a highly personalised experience You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills You will be awarded a certificate of training on the day of the training …
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...identify your unique learning needs and provide you with a highly personalised experience You will complete a Personal Development Plan during the course to map your progress and help embed your new skills You will also be awarded a certificate of training on completion of the day This …
    Save 34%
    £387 £595
  • Delivering Presentations

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 10 enquiries
    • Classroom - Central London
    • 2 days · Part-time
    • Tutor support
    ...skills to a more professional and advanced level. Your exsiting delivering presentations skills will be refreshed whilst learning more techniques, methods and tools of presenting in a more specific and in-depth way to enable you to deliver a powerful presentation, having a wider and …
    £750
  • Leading High Performing Teams

    ATA (Asset Training Academy) LTD
    • 13 enquiries
    • Classroom - Central London
    • 2 days · Part-time
    • Tutor support
    ...goals, we offer a two day leadership programme. This programme will give you, the supervisor, team leader or manager the necessary skills, knowledge and confidence to lead your team in a way which maximise individual, team and organisational performance. You will learn a range of leadership …
    £750
    • 68 enquiries
    • Classroom - Central London
    • 4 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...used when managing a creative project process, this is where team members accept and except that changes will be made along the way. The team will develop successful iterations of a product and then use the resulting observations to improve the results and create a more successful product …
    Enquire for pricing
    • 465 enquiries
    • Classroom - Central London
    • 4 days · Full-time
    • Professional certification
    • Tutor support
    ...used when managing a creative project process, this is where team members accept and except that changes will be made along the way. The team will develop successful iterations of a product and then use the resulting observations to improve the results and create a more successful product …
    Enquire for pricing

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