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Understanding and Addressing

Interactive Video Lessons | Free E-Certificate | Tutor Support


IgniteLearn

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
0.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • CPD Certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

In a world full of complexities and challenges, mastering the art of understanding and addressing problems effectively is essential for personal and professional growth. This course is designed to equip you with the skills, strategies, and tools necessary to identify root causes, analyze problems from multiple perspectives, and create actionable solutions. Whether you're addressing workplace challenges, personal conflicts, or societal issues, this course offers a structured and empathetic approach to resolution.

Certificates

CPD Certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

1
section
12
lectures
0h 36m
total
    • 1: 1.1 Overview of FGM 01:06
    • 2: 12HIST~1 03:06
    • 3: 13GLOB~1 03:20
    • 4: 23THER~1 03:01
    • 5: 32RELI~1 03:03
    • 6: 33ENGA~1 03:03
    • 7: 41INTE~1 03:21
    • 8: 42NATI~1 03:18
    • 9: 43CASE~1 03:08
    • 10: 51STRA~1 03:16
    • 11: 52WORK~1 02:53
    • 12: 53DESI~1 03:20

Course media

Description

This interactive and practical course will guide you through:

  • Understanding: Learn how to identify and analyze problems by understanding the context, stakeholders, and underlying issues.
  • Addressing: Develop actionable strategies to implement effective and sustainable solutions using modern frameworks and tools.
  • Reflection: Build self-awareness and emotional intelligence to address conflicts with empathy and clarity.

You’ll explore case studies, participate in real-world simulations, and collaborate with peers to practice and refine your skills.

Who is this course for?

This course is ideal for:

  • Professionals: Managers, team leaders, and employees seeking to improve workplace dynamics.
  • Students: Individuals interested in developing critical thinking and problem-solving skills.
  • Community Leaders: People aiming to resolve societal challenges effectively.
  • Anyone: Anyone looking to enhance their understanding and approach to challenges in their daily lives.

Requirements

No prior knowledge is required. However, participants should have:

  • A willingness to engage in group discussions and activities.
  • Basic proficiency in written and verbal communication.
  • Access to a computer and internet for course materials and assignments.

Career path

By completing this course, you will enhance your ability to address and resolve challenges, opening opportunities in roles such as:

  • Conflict Resolution Specialist
  • Team Leader or Manager
  • Community or Social Worker
  • Consultant in Organizational Development
  • Mediator or Negotiator

The skills learned are also applicable to any career that demands problem-solving, communication, and leadership.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.