Call Centre Training Certificate
CPD Courses
Certificate QLS Level 3 | *FREE PDF Certificate* Tutor Support & Exam | 70 CPD Credits | Free Communication Skill Course
- 37 students
- Online
- 200 hours · Self-paced
- 70 CPD points
- Tutor support
Great service
...Module 7 – Dealing with Difficult Customers Dealing With Challenges Assertively Dealing With Difficult People Be a Problem Solver Customer Problem Solving The Fifth Critical Element – Measure It The Sixth Critical Element – Reinforce It Dealing With Stress Plus more This
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