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Hotel Management - Hotel Management Course

Advanced QLS Level 7 Diploma |*FREE PDF Certificate*| 228 CPD Points| +2 FREE Courses [45,000+ Enrolled Students]


Brentwood Open learning College

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
10.5 hours · Self-paced
Qualification
No formal qualification
CPD
228 CPD hours / points
Achievement
Certificates
  • Reed courses certificate of completion - Free
Additional info
  • Tutor is available to students

338 students purchased this course

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Overview

Hotel Management

**4 Courses Bundle**

[FREE Event Management Course]**[FREE Travel & Tourism Course]**[FREE COVID-19 Course]

Certificate of achievement in 'Hotel Management' QLS Level 7. Additional CPD Accredited 'Hotel Management' Certificate with 228 CPD points available with no extra study. This Hotel Management course comes with easy to understand e-learning study materials.

Along with a broad overview of the contemporary Hotel Management profession, learners are introduced to each key department within a hotel environment.

The content of our most advanced Hotel Management Level 7 gradually guides learners through each and every key function and responsibility of the professional Hospitality manager. Armed with the skills and knowledge required to step into a leadership position, a whole world of incredible career opportunities could be right at your fingertips.

What Will I Learn From This Hotel Management Diploma:

Upon successful completion of this Level 7 in Hotel Management course, candidates take away the most essential industry-specific skills, talents and knowledge including:

  • The confidence to oversee every key Hotel Department
  • Comprehensive knowledge of all essential hotel operations
  • What it takes to build and manage an efficient workforce
  • How to work with hotel finances and budgets
  • Essential marketing and advertising skills
  • Comprehensive understanding of housekeeping, engineering and security departments

Why Students prefer this Hotel Management Diploma from BOLC:

  • Fully Endorsed Hotel Management Course
  • Hotel Management Specialist Tutors
  • Hotel Management course does not expire till you successfully complete it
  • The option to take study breaks at any time at no extra cost
  • No deadlines, no time restrictions and no fixed schedules
  • All required study materials and supporting documentation included as standard – no additional costs or expenses at any time.
  • Online assessments to test your new skills and knowledge
  • The opportunity to enhance and improve your CV and career prospects.
  • The opportunity to study from any location in the world.

**3 Free Gifts included**

***FREE Event Management Course***

This Free Event Management course covers the following topics:

  • An Introduction to Event Planning
  • The Corporate Market
  • Reasons for Staging Events
  • Schedule of Events
  • Inquire About Audio/Visual and Other Equipment
  • Planning the Meals
  • Benefits of a Successful and Safe Event

**FREE Travel and Tourism Course**

This Free Travel and Tourism course covers the following topics:

  • Leisure Tourism
  • Business Tourism
  • The Development of Leisure Travel
  • Advantages of a Package Holiday
  • The Disadvantages of Package Holidays
  • Self- Packaged Holidays
  • Changes in Travel and Tourism
  • Types of Tourist Destinations
  • Culture and Heritage

**FREE COVID-19 Course**

This Free Covid-19 course covers the following topics:

  • What Are Coronaviruses?
  • What is COVID-19?
  • What Are the Symptoms of COVID-19?
  • Is it a Cold, the Flu or COVID-19?
  • Mild vs Severe Infection
  • When to End Self-Isolation at Home
  • Is There a COVID-19 Vaccine?
  • Is There a Treatment for COVID-19?
  • What Happens Next?

***This offer ends soon***

Hotel Management Level 7. Endorsed Certificate of achievement. Carve out a rewarding career for life in one of the world’s most dynamic and dependable sectors, Hotel Management, with the help of BOLC. Study today for our most advanced Hotel Management and discover what it takes to climb the ladder to the very highest leadership positions.

Hotel Management

The worldwide hospitality industry presents ambitious candidates at all levels with a uniquely varied range of career prospects. Wherever your primary skills and talents lie, your success story could be written in Hotel Management.

Our exclusive Hotel Management, provides candidates with an intensive yet digestible introduction to the contemporary Hospitality industry.

Quality Licence Scheme

This Hotel Management course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

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  • FREE instant e-Certificate
  • 14 DAY MONEY BACK GUARANTEE

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Achievement

Certificates

Reed courses certificate of completion

Digital certificate - Included

Will be downloadable when all lectures have been completed

CPD

228 CPD hours / points
Accredited by The CPD Standards Office

Curriculum

19
sections
38
lectures
10h 31m
total
    • 1: Unit 1 - Introduction to Hotel Management 26:00 PDF
    • 2: Unit 1 - Introduction to Hotel Management 08:00
    • 3: Unit 2 - Principles of Hotel Front Office Operations 31:00 PDF
    • 4: Unit 2 - Principles of Hotel Front Office Operations 08:00
    • 5: Unit 3 - Housekeeping, Engineering & Security Operations 24:00 PDF
    • 6: Unit 3 - Housekeeping, Engineering & Security Operations 14:00
    • 7: Unit 4 - Hotel Food and Beverage Management 24:00 PDF
    • 8: Unit 4 - Hotel Food and Beverage Management 14:00
    • 9: Unit 5 - Recruitment and Selection : Policy and Procedures 20:00 PDF
    • 10: Unit 5 - Recruitment and Selection : Policy and Procedures 11:00
    • 11: Unit 6 - Training and Development Procedures 22:00 PDF
    • 12: Unit 6 - Training and Development Procedures 06:00
    • 13: Unit 7 - Human Resources Management 39:00 PDF
    • 14: Unit 7 - Human Resources Management 12:00
    • 15: Unit 8 - Dealing with Difficult Peoples 25:00 PDF
    • 16: Unit 8 - Dealing with Difficult Peoples 11:00
    • 17: Unit 9 - Anger Management 11:00 PDF
    • 18: Unit 9 - Anger Management 12:00
    • 19: Unit 10- Stress Management 37:00 PDF
    • 20: Unit 10- Stress Management 11:00
    • 21: Unit 11 - Crisis Management 49:00 PDF
    • 22: Unit 11 - Crisis Management 13:00
    • 23: Unit 12 - Managing Time 23:00 PDF
    • 24: Unit 12 - Managing Time 06:00
    • 25: Unit 13- Transport Management 14:00 PDF
    • 26: Unit 13- Transport Management 05:00
    • 27: Unit 14- Importance of Customer's Feedback 12:00 PDF
    • 28: Unit 14- Importance of Customer's Feedback 08:00
    • 29: Unit 15 - Importance of Effective Communication 14:00 PDF
    • 30: Unit 15 - Importance of Effective Communication 08:00
    • 31: Unit 16 - Quality Management 17:00 PDF
    • 32: Unit 16 - Quality Management 13:00
    • 33: Unit 17 - Marketing and Advertising 27:00 PDF
    • 34: Unit 17 - Marketing and Advertising 12:00
    • 35: Unit 18 - Managing Interdepartmental Communications 13:00 PDF
    • 36: Unit 18 - Managing Interdepartmental Communications 05:00
    • 37: Unit 19 - Accounting in Hospitality 17:00 PDF
    • 38: Unit 19 - Accounting in Hospitality 09:00

Course media

Description

Hotel Management

Explore an endless range of extraordinary career options at home and abroad with this advanced-level Hotel Management.

Hotel Management - Course Outline

This intensive yet digestible Diploma in Hotel Management is delivered across 19 modules each concluding with an online assessment to verify your acquired knowledge and competencies. Your assigned tutor will provide you with comprehensive support at all times, in order to assist with your successful completion of each unit.

Hotel Management - Unit 1 - Introduction to Hotel Management

This Hotel Management unit covers the following topics:

  • What is Hospitality?
  • Characteristics of the Hospitality Industry
  • Scope of the Hospitality Industry
  • Career Prospects in Hospitality Industry
  • Hotel Departments
  • Functions of Major Hotel Departments

Hotel Management - Unit 2 - Principles of Hotel Front Office Operations

This Hotel Management unit covers the following topics:

  • Managing Front Office Operations
  • Front Office Functions
  • Front-of-the-House Operations
  • Basic Concepts of Yield Management
  • Generating Reservation Reports
  • Managing Reservations
  • Front Office Accounting
  • The Electronic Front Office (EFO)
  • Plus more

Hotel Management - Unit 3 - Housekeeping, Engineering & Security Operations

This Hotel Management unit covers the following topics:

  • Housekeeping
  • Organisation of Housekeeping Department
  • Organization of a Security Department
  • In-House Security Departments Versus Contracted

Hotel Management - Unit 4 - Hotel Food and Beverage Management

This Hotel Management unit covers the following topics:

  • Managing Food and Beverage Operations
  • Food and Beverage Operations
  • Assessment of Market and Consumer Needs
  • Comparison of Different Types of Menus
  • Selecting a Computer System

Hotel Management - Unit 5 - Recruitment and Selection : Policy and Procedures

This Hotel Management unit covers the following topics:

  • Recruitment and Selection
  • Flexible Employees
  • The Importance of Planning Ahead
  • Describing the Ideal Recruit
  • Attracting Candidates
  • Selection Interviews
  • New Employee Induction Programmes

Hotel Management - Unit 6 - Training and Development Procedures

This Hotel Management unit covers the following topics:

  • Training and Development
  • The Benefits of Training
  • Identifying Training Needs
  • Preparing Step-by-Step Procedures
  • Steps in the Training Process
  • Methods of Presentation
  • Administering a Training Programme

Hotel Management - Unit 7 - Human Resources Management

This Hotel Management unit covers the following topics:

  • Roles and Functions
  • Selection
  • Placement
  • Time Office and Establishment Functions
  • Establishment Functions
  • Plus More

Hotel Management - Unit 8 - Dealing with Difficult Peoples

This Hotel Management unit covers the following topics:

  • Understanding Conflicts and Its Types
  • Different Stages of Conflict
  • The Role of Communication in Conflict Resolution
  • Conflict Management

Hotel Management - Unit 9 - Anger Management

This Hotel Management unit covers the following topics:

  • The Assertiveness Formula
  • Questioning Skills
  • Basic Problem Solving Tools
  • Creative Thinking Methods
  • Force Field Analysis
  • Other Ways of Managing Anger

Hotel Management - Unit 10- Stress Management

This Hotel Management unit covers the following topics:

  • Understanding Stress
  • Strategies to Manage stress
  • Plus More

Hotel Management - Unit 11 - Crisis Management

This Hotel Management unit covers the following topics:

  • Following a Crisis: Restoring Tourist Confidence
  • Prepare A Crisis Management Plan
  • Reviewing Security Systems
  • Minimising Damage in a Crisis
  • Plus more

Hotel Management - Unit 12 - Managing Time

This Hotel Management unit covers the following topics:

  • Prioritising your Time
  • Changing Our Perspective
  • Setting Goals with SPIRIT
  • Putting an End to Procrastination
  • Managing Your Workload

Hotel Management - Unit 13- Transport Management

This Hotel Management unit covers the following topics:

  • Changes in Transportation
  • Transport Principles
  • Comparing Different Forms of Land Travel
  • Issues In Transport Management
  • Transport and Environment

Hotel Management - Unit 14- Importance of Customer's Feedback

This Hotel Management unit covers the following topics:

  • Barriers to Listening
  • The Monitoring of Complaints and Compliments
  • Self-Completion Questionnaires
  • Measuring Customer Loyalty
  • Plus more

Hotel Management - Unit 15 - Importance of Effective Communication

This Hotel Management unit covers the following topics:

  • Developing a Communication Strategy
  • Communicating Service to External Customers
  • Training Material

Hotel Management - Unit 16 - Quality Management

This Hotel Management unit covers the following topics:

  • Hospitality Retail Service Quality
  • The Five Dimensions of Service
  • Inspections and Quality Assurance
  • Statutory Obligations
  • Grading bands and conditions

Hotel Management - Unit 17 - Marketing and Advertising

This Hotel Management unit covers the following topics:

  • The Hotel Market
  • Primary and Secondary Levels of Demand
  • The Hotel Product

Unit 18 - Managing Interdepartmental Communications

This Hotel Management unit covers the following topics:

  • Marketing and Sales Department
  • Housekeeping Department
  • Food and Beverage Department
  • Banquet Department
  • Controller

Hotel Management - Unit 19 - Accounting in Hospitality

This Hotel Management unit covers the following topics:

  • What is an Account?
  • Types Of Accounts At The Front Desk
  • Basic Principles of Accounting:
  • Types Of Folios Used In Hotels
  • Profit And Loss Accounts

Who is this course for?

Hotel Management

Our fully-endorsed Level 7 in Hotel Management provides invaluable teachings and industry insights for both newcomers to the profession and existing members of the workforce alike. Whether looking to secure your first Hospitality position or climb the ladder to a higher leadership level, our fully endorsed hotel management courses ould transform your career prospects for life.

Hotel Management

CPD specialises in comprehensively flexible online study programs for those who do not have time to commit to traditional full-time education. Regardless of how busy your current lifestyle and schedule, our Hotel Management can be studied in your own time and at your own pace, with no deadlines or time restrictions to worry about. What’s more, you can count on the support of our world-class tutors and the wider CPD team from start to finish.

Hotel Management

With no specific prior education or experience required, our courses are open to every candidate with the desire to succeed!

Requirements

Hotel Management

No particular entry requirement.

Option 1

Hotel Management Diploma QLS Level 7 endorsed by Quality Licence Scheme

Certificate Fee: £170 + postal charges

Option 2

Hotel Management Diploma issued by BOLC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£150 + postal charges

*Postage Charges: National £9, International £15

Career path

Hotel Management

Upon successful completion of our Hotel Management Level 7, candidates may choose to pursue an extensive range of careers including:

  • Back Office Supervisor
  • Corporate Sales Manager
  • Director of Marketing
  • Director of Operations
  • Event Planner
  • Events Manager

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Reviews

4.5
Course rating
83%
Service
96%
Content
93%
Value

FAQs

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