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Travel & Tourism with Customer Service, Hospitality Management Level 5 - CPD Certified cover image

Travel & Tourism with Customer Service, Hospitality Management Level 5 - CPD Certified
Training Edge

3 Courses + Free 3 PDF Certificates | Instant Access | Tutor Support | No Hidden Fees | Lifetime Access

Summary

Price
£100 inc VAT
Or £33.33/mo. for 3 months...
Study method
Online, On Demand
Duration
6.9 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate - £5
Assessment details
  • MCQ Based Online EXAM (included in price)
Additional info
  • Tutor is available to students

Overview

Travel & Tourism with Customer Service, Hospitality Management Level 5 – CPD Certified
  • 3 CPD Certified Courses Bundle
  • 3 Free PDF Certificates Included

Start your career advancement with instant access to this comprehensive Travel & Tourism, Customer Service, and Hospitality Management Level 5 course bundle. Study online at your own pace and gain the skills needed to excel in the travel and hospitality industries.

Courses Included:

  • Travel and Tourism

  • Customer Service

  • Hospitality Management Level 5

Why Choose This Course?

  • CPD accredited certification upon completion

  • Instant course access, study anytime, anywhere

  • Fully self-paced, compatible with all devices

  • 24/7 tutor support for all your queries

  • Unlimited course access to revisit content

  • Affordable course price with no hidden fees

  • Free PDF certificates included for each course

  • Downloadable resources for flexible learning

  • Backed by Reed’s 14-day money-back guarantee

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Accredited Certificate

Digital certificate - £5

CPD Accredited Certificate in PDF format from Training Edge after a successful completion. You have to spend only £5 to get a CPD Accredited Certificate (Verified) PDF format of this certificate.

Assessment details

MCQ Based Online EXAM

Included in course price

  • FREE MCQ exams with unlimited retakes
  • Instant Results & Certificate

Curriculum

5
sections
18
lectures
6h 56m
total

    • 1: Module 1 An Overview of Travel and Tourism 18:00
    • 2: Module 2 Managing the Quality of Tourism Products and Services 22:00
    • 3: Module 3 Handling Tour Operations 08:00
    • 4: Module 4 Marketing in Travel & Tourism 15:00
    • 5: Module 5 Customer Service and Satisfaction 10:00

    • 6: Module 1 An Overview of Customer Service 25:00
    • 7: Module 2 Strategies for Understanding Your Customers 19:00
    • 8: Module 3 The Customer-Focused Organisation 08:00
    • 9: Module 4 Creating Customer Service Strategy 13:00
    • 10: Module 5 Training & Development for Effective Customer Service 11:00
    • 11: Module 6 Building Strong Relationship With Customers 24:00
    • 12: Module 7 Communication in Customer Service 08:00
    • 13: Module 8 Handling Complaints 09:00

    • 14: Hospitality Management Level 5 1:10:00

    • 15: Office Management 2:27:00
    • 16: Order Your CPD Certificate (Optional) 02:00

    • 17: Final Exam 05:00
    • 18: Order Your CPD Certificate (Optional) 02:00

Course media

Description

This course is designed for learner convenience with a fully self-paced format, allowing you to study at your own speed. If you encounter any issues accessing the course, our dedicated 24/7 customer support team is ready to assist you promptly.

You will have unlimited access to revisit the course content anytime, helping you master the skills needed to stand out in the competitive travel and hospitality industries. Enrol now and take the next step in your professional development.

Certificate of Achievement

Upon successful completion, you can claim your certificate of achievement.

CPD Accredited Certificate

You will receive a verified CPD Accredited Certificate in PDF format from Training Edge. The PDF certificate is available for only $4.99.

Unlock Gifted Course Access

You will also receive access to select bonus courses from Training Edge. Login details for these gifted courses will be sent to your email.

Grab Your Certificate

Complete the full bundle and get immediate access to free PDF certificates for each individual course included.

Buying for Your Team?

Purchase this course for colleagues or team members by adding it to your basket. You can provide student details and a personal message at checkout.

Refund Policy

This course includes Reed's 14-day money-back guarantee. If you are not completely satisfied, request a refund through your dashboard

Who is this course for?

  • Individuals seeking advanced knowledge in travel, tourism, customer service, and hospitality management

  • Professionals aiming for career growth in tourism or hospitality sectors

  • Managers and supervisors in hotels, travel agencies, or customer service roles

  • Anyone wanting to develop leadership skills in hospitality and tourism industries

Requirements

  • Basic computer skills and internet access

  • Interest or background in travel, tourism, hospitality, or customer service

  • Commitment to self-paced online learning

Career path

  • Entry-level roles: Travel Assistant, Customer Service Advisor, Hospitality Assistant

  • Mid-level roles: Travel Consultant, Front Office Supervisor, Guest Relations Manager

  • Advanced roles: Hospitality Manager, Tourism Manager, Customer Service Manager

  • Long-term growth: Hotel General Manager, Operations Director, Tourism Development Executive

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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