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Travel and Tourism Planning
Online Training Academy

CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.

Summary

Price
£12 inc VAT
Study method
Online, On Demand
Duration
2 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Updated 2025

Our complete course will take you on an in-depth journey through the world of travel and tourism. Learn about the industry's principles, marketing techniques, and diverse tourism products and services. Explore the complexities of tour operations and travel commerce while also learning about sustainable tourism practices.

Improve your customer service and communication skills while navigating the hurdles of crisis management. This course also discusses public awareness campaigns, transportation management, post-COVID tourist destinations, and the influence of Brexit on the tourism sector.

Key Features:

  • CPD Certified
  • Free Certificate from Reed
  • Developed by Specialist
  • Lifetime Access

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
13
lectures
2h 3m
total

    • 1: Introduction to the Travel and Tourism Industry 07:49
    • 2: Marketing Strategies in Travel and Tourism 08:45
    • 3: Enhancing Customer Service and Satisfaction 07:02
    • 4: Developing Effective Communication Skills 07:23
    • 5: Managing Crises and Visitor Attractions 15:40
    • 6: Designing Public Awareness Campaigns 06:44
    • 7: Transport Management Procedures 10:13
    • 8: Tourism Products and Services Overview 08:40
    • 9: Tour Operations and Travel Retailing Techniques 11:44
    • 10: Principles of Sustainable Tourism 07:13
    • 11: Post-COVID Travel Destinations Insights 12:01
    • 12: The Impact of Brexit on the Tourism Industry 18:35
    • 13: CPD Certificate - Free 01:00

Course media

Description

Gain comprehensive knowledge and practical skills in planning and managing travel and tourism. Start by understanding the basics of the travel and tourism industry, including marketing strategies and the variety of tourism products and services available. Learn how to operate tours and manage travel retailing effectively. Explore sustainable tourism practices to ensure responsible travel. Enhance your customer service and communication skills to meet and exceed guest expectations. Prepare for unexpected situations with crisis and visitor attraction management strategies. Discover how to run public awareness campaigns and manage transportation logistics efficiently. Stay updated with current trends, such as post-COVID travel destinations and the effects of Brexit on the tourism industry. This curriculum equips you with the essential tools and knowledge to excel in the dynamic world of travel and tourism.

Course Curriculum:

  • Module 01: Introduction to the Travel and Tourism Industry
  • Module 02: Marketing Strategies in Travel and Tourism
  • Module 03: Enhancing Customer Service and Satisfaction
  • Module 04: Developing Effective Communication Skills
  • Module 05: Managing Crises and Visitor Attractions
  • Module 06: Designing Public Awareness Campaigns
  • Module 07: Transport Management Procedures
  • Module 08: Tourism Products and Services Overview
  • Module 09: Tour Operations and Travel Retailing Techniques
  • Module 10: Principles of Sustainable Tourism
  • Module 11: Post-COVID Travel Destinations Insights
  • Module 12: The Impact of Brexit on the Tourism Industry

Learning Outcomes:

  • Understand the fundamentals of travel and tourism concepts and principles.
  • Analyse marketing strategies specific to the travel and tourism industry.
  • Identify and evaluate various tourism products and services available.
  • Apply tour operating and retailing techniques in travel management.
  • Explore sustainable tourism practices and their impact on the environment.
  • Manage customer service, satisfaction, and communication in tourism settings.

Who is this course for?

  • Individuals seeking a career in travel and tourism.
  • Those interested in understanding tourism marketing strategies.
  • Professionals looking to enhance customer service skills.
  • Anyone wanting to learn about sustainable tourism practices.
  • People wanting to explore post-COVID travel and Brexit impacts.

Career path

  • Travel Agent
  • Tour Operator
  • Tourism Marketing Specialist
  • Customer Service Manager
  • Transport Coordinator
  • Destination Management Officer

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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