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The Art of Human Resource Management


London Training For Excellence

Summary

Price
£3,335 inc VAT
Study method
Online
Duration
5 hours · Self-paced
Qualification
No formal qualification
Additional info
  • Tutor is available to students

Overview

By the end of the program, participants will be able to:

  • Describe the role or purpose of the HR function and the contribution. The HR function makes to the achievement of organisational goals
  • Explain the key principles and practices involved in
  • HR strategy.
  • Recruitment and Selection.
  • Induction.
  • Retention.
  • Becoming an “Employer of Choice”.
  • The Psychological Contract.
  • Performance Management.
  • The use of Competencies.
  • Continuous Learning.
  • Training and Development.
  • Self Development.
  • Employee Relations.
  • Discipline and Grievance Handling.
  • Merit pay.
  • Handling Stress and the Work/Life Balance.
  • Organizing for Success.
  • Corporate Social Responsibility.
  • Human Capital Management.
  • Describe the contribution required of HR professionals and the skills needed to perform effectively.
  • Plan to develop personal effectiveness.

Description

Day 1 - HR as part of the business

  • The Context.
  • Socio-economic developments.
  • Pressures on HR.
  • The need for change.
  • Nationalization.
  • Handling change.
  • HR’s strategic role.

Day 2 - The Component parts of the HR Function

  • Recruitment and Selection.
  • Induction.
  • Employee Relations.
  • Handling Disciplinary and Grievance Issues.
  • Performance Management.

Day 3 - Developing an HR Strategy

  • Evolution of HR from Tactical to Strategic.
  • Definition of HR Roles.
  • HR Business Partners.
  • Outsourcing.
  • The Role of HR within Strategy Formulation.
  • Organisational Aims and Culture.
  • The keys to success in Strategic Business Planning.
  • Impact of Technology.
  • The challenge for HR.
  • ERM - the new CRM?

Day 4 - The Personal Skills Involved

  • Interpersonal Skills.
  • Counseling.
  • Giving and Receiving Feedback.
  • Coaching.
  • The Ask/Tell Matrix.
  • Handling Conflict.
  • Personal Organisation.
  • Delegation.
  • Influencing Skills.
  • Managing Conflict.
  • Assertiveness.

Day 5 - The future for HR?

  • The personal skills needed for the future.
  • Influencing Skills.
  • Managing Conflict.
  • Assertiveness.
  • Human Capital Management.
  • Current approaches to Measurement.
  • Internal and External reporting Frameworks.
  • Planning for the future.

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