Telephone Receptionist Course

Kickstart your career as a telephone receptionist by gaining the skills and expertise and radiate in your future career. A job of a telephone receptionist is enjoyable but challenging at the same time. So, if you don’t acquire the pertinent skills to respond to each phone call, answer their queries and manage the guest, you might not satisfy your customers.

Therefore, learn everything a telephone receptionist needs to know from our exclusive Telephone Receptionist Course.

After enrolling in this Telephone Receptionist Course, firstly, you will learn some core skills that are required for the job. Then from our exclusive modules, you will get the chance to improve your time management, communication and self-management skills. These relevant skills will enable you to do your job in an efficient and effective way. So, in order to advance your career gather the knowledge you need from this tremendous Telephone Receptionist Course.

Furthermore, receive a certificate of achievement after the completion of this course. Which will surely enhance the value of your resume.

Learning outcomes:

After completing this Telephone Receptionist course, learners will be able to:

• Get the idea of dealing with the customer
• Know more about self-management
• Increase your time management skills with this course
• Improve your organisational and planning skills
• Deepen your idea of how to communicate with the customers fluently

Key Features of the Telephone Receptionist Course:

• Instant e-certificate and hard copy dispatch by next working day
• Fully online, interactive course with audio voiceover
• Developed by qualified professionals in the field
• Self-paced learning and laptop, tablet, smartphone-friendly
• 24/7 Learning Assistance
• Discounts on bulk purchases

*** Additional Gifts ***

Free Life Coaching Course

*** (Offer Ends Soon) ***

Digital certificate

Digital certificate - Included

Hard copy certificate

Hard copy certificate - Included

• Training Express Brochure - download

Course Curriculum

The detailed curriculum outline of our Telephone Receptionist Course is as follows:

***Telephone Receptionist Course***

• Module 01: Core Skills Required
• Module 02: Self-Management (I)
• Module 03: Self-Management (II)
• Module 04: Time Management (I)
• Module 05: Time Management (II)
• Module 06: Organizing and Planning (I)
• Module 07: Organizing and Planning (II)
• Module 08: Communication (I)
• Module 09: Communication (II)
• Module 10: Additional Challenges

Accreditation

All of our courses are fully accredited, including this Telephone Receptionist Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Telephone Receptionist.

Certification

Once you’ve successfully completed your Telephone Receptionist Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Telephone Receptionist Course certification has no expiry dates, although we do recommend that you renew them every 12 months.

Assessment

At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

This Telephone Receptionist Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Telephone Receptionist Course is ideal for:

• Individuals aspiring to become skilled telephone receptionists.
• Professionals seeking to enhance their telephone handling abilities.
• Graduates aiming to enter the administrative field.
• Career changers interested in the telecommunications sector.

Learners do not require any prior qualifications to enrol on this Telephone Receptionist Course. You just need to have an interest in Telephone Receptionist Course.

After completing this Telephone Receptionist Course you will have a variety of careers to choose from. The following job sectors of Telephone Receptionist Course are:

• Receptionist - £18K to 25K/year.
• Customer Service Representative - £18K to 24K/year.
• Administrative Assistant - £18K to 25K/year.
• Call Centre Operator - £17K to 22K/year.
• Office Administrator - £18K to 25K/year.

Currently there are no Q&As for this course. Be the first to ask a question.