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Supply Chain Management, Marketing & Operations Management For Retail - Level 4 Diploma
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Summer Sale! | CPD Accredited | Free PDF Certificate | Updated Curriculum of 2025 | Lifetime Access

Summary

Price
£12.99 inc VAT
Study method
Online, On Demand
Duration
1 hour · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Reed Courses Certificate of Completion - Free

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Overview

When Tesco recently announced the automation of over 1,500 supply chain tasks, many retail professionals felt the pressure to adapt or risk falling behind. Across the sector, retail leaders are urgently seeking people who understand how supply chain management, marketing, and operations connect in real-life business environments. Customers are more demanding, products must move faster, and stores must stay efficient to remain competitive. The Supply Chain Management, Marketing & Operations Management For Retail – Level 4 Diploma helps make sense of this changing world. It’s built for those who want to respond to change with confidence and take control of retail operations with smart planning.

Imagine standing in a store with empty shelves while online orders pile up. It’s frustrating for customers and costly for the business. This course helps learners avoid that scenario. It teaches how to balance stock, manage operations smoothly, and market effectively to keep customers engaged. The biggest problem in modern retail is disconnection between teams and systems. Solving this saves time, increases profits, and improves customer trust. This course helps learners gain that clarity by teaching real-world strategies to link marketing, supply chain, and store management into one smooth system. It's designed to make learners feel prepared and aware of the full retail picture.

Learning Outcomes

  • Understand key processes in supply chain and inventory planning.
  • Learn the basics of store layout and operational organisation.
  • Gain knowledge of marketing methods that attract retail customers.
  • Analyse customer behaviour to support loyalty and engagement.
  • Explore future retail trends and prepare for upcoming challenges.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
5
lectures
1h
total
    • 1: Module 1 Introduction to Retail Operations Management 12:42
    • 2: Module 2 Store Management and Layout Strategies 12:20
    • 3: Module 3 Inventory and Supply Chain Management 13:33
    • 4: Module 4 Retail Marketing and Customer Engagement 11:29
    • 5: Module 5 Future Trends and Challenges 09:14

Course media

Description

The Supply Chain Management, Marketing & Operations Management For Retail – Level 4 Diploma is an intermediate-level course designed to help learners understand how various parts of retail work together. The course explains how to manage stock movement, design store layouts, and run operations that meet customer expectations. It explores how marketing strategies can improve customer loyalty and how data can be used to predict buying trends. With online and in-store businesses overlapping, the course prepares learners to support both sides effectively.

This course includes five modules: retail operations, store layout strategy, inventory and supply chain, marketing and customer connection, and future trends. Together, these modules help learners approach retail work with more confidence and control. The course is suitable for team leaders, supervisors, and those aiming to move into retail management roles. Learners gain insights into day-to-day decisions and long-term planning in retail. By understanding how to fix common issues, such as delayed stock, customer loss, or poor store flow, they’ll be better able to support business goals. This course provides a rounded learning experience for anyone working across supply, marketing, or retail operations.

Course Curriculum:

Module 1 Introduction to Retail Operations Management

Module 2 Store Management and Layout Strategies

Module 3 Inventory and Supply Chain Management

Module 4 Retail Marketing and Customer Engagement

Module 5 Future Trends and Challenges

Who is this course for?

This Supply Chain Management, Marketing & Operations Management For Retail - Level 4 Diploma:

  • Retail supervisors looking to improve store and stock management
  • New team leaders aiming to grow in retail operations
  • Staff members moving into marketing or supply roles
  • Business owners who manage retail processes themselves
  • Career changers entering retail from related sectors

Requirements

No formal qualification is required to take this Supply Chain Management, Marketing & Operations Management For Retail - Level 4 Diploma.

Career path

  • Retail Operations Manager – £32,000 to £55,000 per year
  • Supply Chain Coordinator – £26,000 to £40,000 per year
  • Marketing Executive (Retail) – £24,000 to £38,000 per year
  • Stock and Logistics Planner – £28,000 to £42,000 per year
  • Store Layout and Visual Planner – £23,000 to £36,000 per year

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.