Sensitivity training - Course

One of the most popular topics in the workplace is sensitivity training, which can be defined as a program to help employees become aware of their own biases and how they affect others.

A sensitivity training program typically consists of programs on various topics, including cultural awareness and appropriate behaviours within diverse communities, conflict resolution strategies, cross-cultural communication skills, sexism and sexual harassment prevention measures, diversity in the workplace and many more.

Being able to lead a team or manage any workplace will inevitably bring difficult situations to the surface. It's never easy to have sensitive workplace conversations with anyone, regardless of their position or the reason for the conversation. These critical conversations can backfire, causing tense situations, repeated mistakes and office drama.

COURSE OUTLINE:

Advanced Diploma in Sensitivity Training CPD Accredited course with ten credits. To achieve Sensitivity Training Advanced Certificate, Learner must complete units with ten credits.

Module Outline:

• Topic 1: Introduction to Sensitivity training
• Topic 2: Benefits
• Topic 3: Stereotypes
• Topic 4: Race
• Topic 5: Sex
• Topic 6: Age
• Topic 7: Disability
• Topic 8: Religions
• Topic 9: Handling Complaints (I)
• Topic 10: Handling Complaints (II)

Course / Training Format

• After you join the ILC, you will have access to all materials. In addition, the learning platform can be accessed 24/7 anywhere, anytime.
• Training Manual contains several modules, each having specific knowledge and case study. This training course does not offer video lectures or live instruction. Instead, it provides a variety of texts and illustrations that will help students learn the material.
• The Test (MCQs) will be based on modules of the Training Manual.
• All online tests are taken either through or after the course; these are included in the course price.

Assessment

• The Learner will have to attempt an online multiple-choice test (2 attempts). Then, if necessary, may try the trial a third time at no extra cost.
• Your test will be assessed automatically and straightaway to directly know whether you have been successful or not.
• The passing score is 80%.
• Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (Unlimited attempts).

All test(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Duration

The minimum time to complete this training is 1 Week to 4 Weeks. But it is a self-paced course, and the duration of completion depends on the Learner's pace and ability to give time to study.

Learners will have access to their Training via Learning Platform for up to 12 months from the date of enrolment. During this period, flexibility will be given to learners completing the course.

Certificate

Upon successfully passing the Final Assignment(s) / Final Test Learner needs to pay for the CPD Accredited Certificate of Completion from ILC either in PDF format or Hard-copy.

CPD Accredited Certificate of Completion (PDF format) = £29

CPD Accredited Certificate of Completion (Hardcopy) = £40 + postage charges £15 = £55

Without any prior knowledge of Sensitivity Training the learners can take this training course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about Respect in the Workplace can take the course. There are no specific deadlines for admission, and you can enrol anytime on this course.

This Sensitivity training has no formal entry requirements. However, we do ask that all understudies:

• Have excellent comprehension of the English language.
• Have a passion for learning
• Be devoted and diligent.
• All beyond 16 years old.

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - £29

Certificate of completion

Hard copy certificate - £40